CB Online Shopping Game Stores South Africa / Game.co.za Complaints #2-21

Game Stores South Africa / Game.co.za Reviews and Complaints

Game Stores South Africa / Game.co.za review: tv bought @game capegate

Sibongile Khasibe of Cape Town, ZA

Sep 17, 2025 11:34 am UTC

Verified customer

Featured review

On the 14 August 2025 I bought 42 inch skyworth TV, it worked 14, 15 and 16. The 17th August the TV did not work, I went to Game on the 18 I reported and i was told to bring the TV back to the store, I took the TV in on the 21 August. To my surprise I was told that the TV must be booked in for assessment and then I should wait 10 days. I then asked for manager to find out how is it possible that I just bought the TV now it's not working and I must wait for 10 days. Manager promised to expedite and will give me the call the soonest. On Saturday the 13 September I went to go check, it was already 14 day since TV was booked for assessment and I was told TV is not back yet. Today is the 17th of September marks 19bdays and Game Capegate is still keeping the TV with no communication.

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Game Stores South Africa / Game.co.za - Bad attitude 21

Resolved

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Game Stores South Africa / Game.co.za Contacts

Game Stores South Africa / Game.co.za phone numbers

+27 861 426 322 73

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Call Center

+27 80 033 3383

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Game Sure Extended Warranty

+27 80 000 4445

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Game Sure Extended Warranty

+27 86 100 2233

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Game Store Card & RCS Enquiries

+27 31 302 8991

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Head Office

+27 31 534 5700

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Durban

+27 11 776 4600

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Gauteng

+27 21 935 7800

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Cape Town

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Game Stores South Africa / Game.co.za emails

service@game.co.za

100%
Confidence score: 100%

Support

Game Stores South Africa / Game.co.za address

9th Floor, North Tower, Liberty Towers (formerly BP Centre), 214 Samora Machel Street (previously Aliwal Street), Durban, South Africa

Game Stores South Africa / Game.co.za social media
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