Furniture Row review: Delivery

I purchased a bedroom set from this company on August 22nd. I spoke to the store manager Zach green. when purchasing the furniture we informed that that we were closing on the house but did not have a closing date if they could hold the furniture until we got a closing date to be delivered. He agreed. So I call to I called back to give him the date and he wasn't there but the young lady I spoke to informed me that we were set up for pickup not delivery. We live a hour away period Zach told us it would not be a problem having our furniture delivered just to call them a week ahead of time to give them a date. the young lady also stated to me that Zach will be there at 2:00 and for me to call him back. I called back at 2:00 someone told me he wasn't working today period so I asked to speak to a manager and they tell me that the manager is conducting an interview. so I asked to speak to another supervisor and then they proceed to tell me to hold on the manager was done with the interview period they kept me on hold for 20 minutes come back to the phone and says the manager left and he'll be back in 30 minutes period so I called back an hour later they tell me the manager is gone for the day so I asked to speak to another supervisor period and they tell me that supervisor won't be available for another 30 minutes. So at this point I'm pissed I want my money back I do not want your furniture. this place have been giving me the runarounds all day and I still have not spoken to a manager. I did report the problem to the better business bureau and I filed a complaint with the complaint line and still haven't heard from anyone.