Fuddruckers / Luby's Fuddruckers Restaurants reviews and complaints 1
View all 35 complaintsFuddruckers / Luby's Fuddruckers Restaurants - Customer service manager behaviors in food line
Very simple I was embarrassed and treated rudely at the Lubys in Dallas Tx, I67 and Hampton Rd. August 2022 @ 12noon duringn lunch a lines oerson was preparing my plate. The Service Mgr advised the server she'd put too much on my plate. As he was speaking she was handing me my plate. The mgr snatched the plate from both of us. Then he raked all the food back in the food trays in which the food was originally taken from. The server and I were bith shocked and embarrased. Then he started barking atbthe server how to make a plate while doing a remake. He tried handing the plate to me. I refused his service and walked out. The mgr made some comment under his breath, while lunch time customers watch.
Desired outcome: I think all staff at this location needs to be retrained starting with Mrgs and LeadsSecond my friend and I should receive complimentary dinners
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