The complaint has been investigated and
resolved to the customer's satisfactionResolved Frost & Sullivan — Fraudulent/misleading &awards& sold to businesses.
resolved to the customer's satisfaction
Frost & Sullivan sell "awards" to businesses, as alleged recognition for something special about the target company, something that F&S has supposedly done extensive research about. In reality, many of those awards are handed out (not for free, they are sold as commercial products!) with little or no real justification. The only justification is that award sales generate substantial revenue for F&S.
In fact, companies are actively targeted for award sales, based on a) whether they seem to have a liking for awards, and b) whether they look like a potential future client to F&S.
Similarly, identical awards are often sold to direct competitors in an industry, which ought to be an impossibility. To get around that, F&S invents convoluted award names that differ from each other only in some insignificant detail.
This is just one example of a culture of dodgy business practices at this firm. More can be found at http://frostybite.blogspot.com