CB Internet Providers Frontier Communications Frontier fiber internet

Frontier Communications Reviews and Complaints

Frontier Communications review: Frontier fiber internet

Ihatefrontier of US

May 08, 2025 3:30 pm EDT

Verified customer

Featured review

I have been out of service for close to a week. I lost service on May 5 2025 at 10:48 am. The earliest appointment I was offered was Wednesday May 7th between 8 am and 5 pm. When the techs let me know that they could not find the trouble, they said if nobody contacts me within 3 days I should call him back directly. The tech re assured me that I should get a call back because there are multiple customers out. I was out for over a week this time last year.

Claimed loss: As of now 4 days and my time and sanity which you can't really put a price tag on.

Desired outcome: Fix my service within a day or 2. Higher more technicians train them to service your network. You should be fined every time you have a customer out of service for more than 3 days

Confidential Information Hidden: This section contains confidential information visible to verified Frontier Communications representatives only. If you are affiliated with Frontier Communications, please claim your business to access these details.