Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Cryptocurrency Freewallet
Freewallet

Freewallet review: Freewallet

G
Author of the review
12:47 am EDT
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

They stole all of the contents of my wallet. I was never legally notified of any change in terms of service and they began charging a criminally large inactivity fee of $50 a month. They didn’t notify me of any transactions in my wallet. My wallet security was set to notify for all transactions.

The last email I received from the company was in 2021. It appears they started stealing funds in 2024.

Claimed loss: $750

Desired outcome: Replace my funds

Confidential Information Hidden: This section contains confidential information visible to verified Freewallet representatives only. If you are affiliated with Freewallet, please claim your business to access these details.

Freewallet - Freewallet - Photo 1
Freewallet - Freewallet - Photo 2
Freewallet - Freewallet - Photo 3
View 0 more photos
Freewallet response
Mar 26, 2026 4:22 am EDT
Freewallet customer support contacts
Address

Malta, IL, 60150, US

Website

freewallet.org

File a complaint Write a review
View all Freewallet contacts
Hello, in accordance with our Terms of Use, a monthly fee applies to accounts that remain inactive for more than 6 months or are undergoing verification. We have checked your account details and can confirm that all fees were charged in line with these rules.
Please note that all relevant information regarding our service policies and fees is clearly outlined in our Terms and Conditions, which are available on our website.
More
Send message
Copy link
Report
0 comments
Add a comment

More Freewallet reviews & complaints

Freewallet - Account suspended and coins held hostage! 4
Replied
The company left an official comment to this complaint.
Freewallet - Suspend withdrawals after receiving USDT
Replied
The company left an official comment to this complaint.
Freewallet - Unlock my account! 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Freewallet - Ordered KickToken which their wallet said they accept
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Freewallet - Freewallet coin hostage
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Freewallet - It's not safe. They make money out of everything
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Freewallet - Account suspended
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Freewallet - Dogecoin
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Freewallet - *SCAM* do not trust on freewallet!!!! 1
Replied
The company left an official comment to this complaint.
Freewallet - I been trying to get my money out for 3years 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all Freewallet reviews and complaints

  1. Freewallet Contacts

  2. Freewallet emails
  3. Freewallet address
    Malta, Illinois, 60150, United States
  4. Freewallet social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 26, 2026
  6. View all Freewallet contacts
Freewallet Category
Freewallet is ranked 45 among 184 companies in the Cryptocurrency category
#43 E*Trade Financial E*Trade Financial #44 Goldline International Goldline International #45 Freewallet Freewallet #46 Transamerica Retirement Solutions Transamerica Retirement Solutions #47 CoinZoom CoinZoom

Most discussed Freewallet complaints

Freewallet holding my crypto hostage
8
(opinions to this review)
 Stealing my crypto coins
3
(opinions to this review)
Freewallet Alternatives
HitBTC 8 reviews CoinPal EU 1 review BitPay 30 reviews Investing Crypto 10 reviews Quotex 21 reviews