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[Resolved] scam

Freelancer.com is scam! I have had my account suspended twice! The first time they suspended my account...

refused to reverse fees of $150 after reversing project fee

Got a project on their site. Was paid an advance. Was charged $150 for the job, started the job. The client suddenly charged back the amount. I complained as follows: I received this message from you: "We are writing to inform you that the payment you received for "xxxxxxxxxxxx"' has been reversed. We received a charge back from the payment gateway and in accordance with our terms and conditions we've reversed the funds. I suggest that you stop working on this project and contact the buyer to resolve the issue. "
I responded " Since no payment has been paid to me (rather, your website has wasted my time by putting me in touch with doubtful characters). I owe you no payment. Please reverse the 10% you were taking from me as a commission. I shall make payment only if I am paid."

They replied" Unfortunately, commission fees are no longer refundable once the project has already been awarded to a Provider. Please contact your Buyer regarding your reversed payment and please make sure to settle the negative balance of $150 within 35 days to avoid your account from getting suspended."
I think this is unfair and arbitrary. They protect themselves, but refuse to protect you. Why should I be charged for deficiency of services from their end? Can some one get me justice?
Mean while, beware of this site and avoid it.

  • Freelancer Support Feb 15, 2011
    This comment was posted by
    a verified customer
    Verified customer

    We appreciate your feedback about Freelancer.com

    Please note that we do not respond to customer issues on public forums. If you would like to contact us directly our Support Team are available 24/7 here or email [email protected]

    If your complaint is regarding a legal or compliance issue you can email [email protected] or write to us at PO Box 1121, Double Bay NSW 1360, AUSTRALIA.

    Freelancer.com is the world's largest global outsourcing platform with over two million registered users. We value feedback from our users and would like to take the opportunity to improve wherever we can.

    Kind Regards,
    Freelancer Support Team

    0 Votes
  • Ni
    Nirav_Parikh Jul 08, 2013

    Same thing happen to us, 4 times in last 35 days, Freelancer really sucks,
    I am in total loss of ~1000 USD

    I was member of Scriptlance before freelancer acquired Scriptlance, I never faced any fraudulent issues with Scriptlance. I am also using Elance and ODesk(not often) no issues till now.

    I request other freelancer who read this post not to use freelancer.com, They don't give proper explanation, Their standard answer
    "The funds you have received from your employer, *****, on your project "*************" was reversed because they currently have account issues. We would appreciate if you can contact them and ask them to communicate with us for us to assist them regarding this matter. Once they are able to resolve their account issues, the funds will be reinstated accordingly"

    If we can directly talk to employer and can manage payment directly then why we are paying project fees to you ?

    Freelancer.com - Please improve your verification process, currently anyone is coming and making fraud with your freelancers

    0 Votes
  • Wi
    WillCfromfreelancer.com Aug 25, 2013

    Hi Nirav_Parikh,

    This is Will from Freelancer.com. I understand how it feels when your hard earned funds were reversed especially when you have done and delivered your project. I would also feel the same way when I am on your feet. I appreciate your feedback regarding the verification of funds in the site and we are improving our process for our users to fully understand how Freelancer.com works.I am here to help you. Shoot me a message at [email protected] along with your username so I could review on what had happened.

    I will wait for your response.

    Sincerely,
    Will

    0 Votes

freelancer.com let hirer stole my work and money

The Hirer nick is stocksforbeginne in Freelancer.com is the man that has stolen my 100 hours work at freelancer.com. This man Goran Dolenc is known that he is a head of a foreign securities trading GBD BPD Joint Stock Company in Slovenia that made me believed that he will pay. The company sounds good with reputation. But this man has a problem with that. In the beginning, he showed up as a good man, a good employer who created some jobs for freelancers to do in freelancer’s site. He chose me first to do first job with collection information of 41 air-conditioner manufacturers in their sites. I have done it well. Although there were some minor mistakes he gently told me to fix and I corrected and he paid me rightly no question. He made me thought that he a good employer for any freelancers when he tells mistakes to fix. Well then the third object he created was a very difficult one that had to fill in data of over 500 products with nearly 100 columns of details. In the description he said that almost the data of the job had filled, only 1/3 was missing needed to fill in. I bid for it and he gave me. But then I found out that only 10% of the job data was there. A huge data of those different products were missing, only some products have full data in their original sites with specification PDF or section. Other sites don’t show that I have to search a lot in the internet.

I have done the job very hard over 100 hours with headache. There are a lot of data missing and placed everywhere or hidden. But I have finished them with my best of collection possible. I sent him back. He took very long time to check and then he ignored to pay me the job as $100 that I have been charged already $10 in the beginning for the freelance.com. He said that he found out 10 mistakes in that sheet and he didn’t give me any chance to correct them and said that he was not going to pay because of 1 mistake. That is really ### that everyone would know. That job is not an exact data document he gave me to be perfect. Even it is exact, minor mistakes would occur as it’s inevitable. I had explained to him with all information I am able to make him understand. But he seemed not to understand at all. He didn’t reply to me with understandable reasons. He is trying to run away with no payment for the worker that has done a job for him with a lot of effort. I believe that he will do the same to others.

I have tried to contact him with all information I have to get my payment. But he ignored to respond and refused to pay for it. And he also withdrew the milestone and made my account at freelancer.com suspended with no good reason. In total he has stolen $115 from me.

I also complained to freelancer.com but they don't offer any protection for freelancer. They also suspended my account with $5 in it, they also charged $10 of the project price in advance. They said that stocksforbeginne (Hirer) put a complaint about my job and about the truth I said on the site. They said that I have to contact the Hirer to settle that. They let him cancel the %50 milestone in the beginning. They appear that they are not responsible for the payment the freelancer at all. They took away from me $15 and let Goran Dolenc (stocksforbeginne) stole my work and $100 payment.

  • Freelancer.com is dangerous ... I agree with you, I was suspended also...and I can tell you more!

    First I will tell that whatever you do you are monitored, they collecting data about you, starting with IP and end with worse things that you can not figure out. In addition, this system has several drawbacks pit:
    1. All the information you post on this website remain archived at them, so it's better to not transfer something through it, but if the buyer refuses to pay for your services or cloth that have been shared outside of this system then you risk not being paid!
    2. All the money you've worked are strange checked,
    3. Withdraw system are ###, until you do not pass through it you do not know how it work, be carefull...
    4. Very Big high commissions, Rather, they make money on you than you on yourself...
    5. In general the system is very low ! You can use your bids with no succes, if a project is canceled you loss bid for nothing, and more stupid things like this ... all they do is to make profit from everything that can benefit without servicing to examine the quality that renders them, if you want to put more bids buy Gold member, if you want to make your bid noted then pay, if you want withdraw or upload money then pay a little bit more..., if you was awarded then pay, if funds was transfered from awarded project then pay again...also there a lot of something for buyers and freelancers ... Work stupid! We will make money on you! ... Naive is crazy!
    6. ...
    7. ...
    8. ...
    9. ...
    10. ...
    11. ...
    12...
    13 ... ###, ### and nothing more!


    Also if you will open their first page you will see:

    Reduce Costs
    Pay as little as $30. The
    average job is under $200!

    World Class Security
    Only pay once you are
    100% satisfied.

    LOL!!! So no interest for freelancers people who want to work, Think!
    Freelancer.com ant their team must be ignored!!!
    Don't use their service.

    0 Votes
  • Tj
    tj1368 Jan 02, 2011
    This comment was posted by
    a verified customer
    Verified customer

    Freelancer.com is bad and the Hirer Goran Dolenc (stocksforbeginne) is bad too. I don't recommend anyone to trust both of them. You will loose your time, work and money for them. Securities company is built with trust but not for this company with bad leading personnel.

    0 Votes
  • Freelancer Support Jan 07, 2011
    This comment was posted by
    a verified customer
    Verified customer

    We appreciate your feedback about Freelancer.com

    Please note that we do not respond to customer issues on public forums. If you would like to contact us directly our Support Team are available 24/7 at this link https://www.freelancer.com/report/contact.php or email [email protected]

    If your complaint is regarding a legal or compliance issue you can email [email protected] or write to us at PO Box 1121, Double Bay NSW 1360, AUSTRALIA.

    Freelancer.com is the world's largest global outsourcing platform with over two million registered users. We value feedback from our users and would like to take the opportunity to improve wherever we can.

    ---
    Sincerely,
    Freelancer Support Team

    -1 Votes
  • Freelancer Support Jan 12, 2011
    This comment was posted by
    a verified customer
    Verified customer

    We appreciate your feedback about freelancer.com

    Please note that we do not respond to customer issues on public forums. If you would like to contact us directly our Support Team are available 24/7 here or email [email protected]

    If your complaint is regarding a legal or compliance issue you can email [email protected] or write to us at PO Box 1121, Double Bay NSW 1360, AUSTRALIA.

    Freelancer.com is the world's largest global outsourcing platform with over two million registered users. We value feedback from our users and would like to take the opportunity to improve wherever we can.

    Kind Regards
    Freelancer Support Team

    -1 Votes
  • Be
    BerbeRama Jan 18, 2011
    This comment was posted by
    a verified customer
    Verified customer

    I'm in a similar position, Freelancer.com has stolen my money. I posted a job on freelancer.com. The winning bidder tried to do the job, but he could not, so he told me he is refunding the money. He sent me a screen shot showing that he made the refund, but Freelancer is not processing the refund. The bidder does not have the money anymore, Freelancer.com has the money, but will not send it on to me (as the bidder requested). When I complained, they suspended my account. The support people do not answer tickets and live support keeps getting turned off by them (the site will suddenly say live support is unavailable) as soon as I ask what is going on. When I asked them for their legal department, they said they do not have one. When I asked to communicate with a manager (to get this issue fixed), they said they don't have any managers. When I asked for the support department email, to create a ticket, they gave me a fake email, and my email message to support (requesting a ticket be opened) just bounced. Bottom line, the bidder does not have my money, I don't have my money, Freelancer.com does have my money. They are not willing to communicate properly to fix this issue. In my opinion they are thieves, and I think they are stealing people's money with intent. They give Australia and Singapore a very bad name.

    Note to Freelancer.com, if you say that "...Please note that we do not respond to customer issues on public forums...", which I see posted throughout this site and others, then why are you posting? These posts are a response, albeit a "canned response" nonetheless. And the nature of these responses also demonstrate your lack of interest and indifference to your alleged theft and or other alleged actions - Particularly when your own support team claims there is no legal department (for Freelancer).

    0 Votes
  • Ni
    Nitin Naresh Mar 11, 2011

    We would like to take your kind support and help in exposing off one of the biggest scam and fraud company with the name Freelancer.com Run by Matt Barrie who is the so called CEO of the company.
    The company has always been in the news and press for providing one of the best platform for outsourcing but after surveying and searching the internet for past 2 months and after having a personal bitter experience with the company and a long discussion with their CEO we would like to state that the company is nothing but merely a HUB of scams and fraud. This company is not only doing internet frauds and scams but also spoiling the name of the country in which it is registered.
    We registered as a service provider on the website 2 months back and won lot of projects online, our clients created milestone payments for us using their paypal accounts and all of a sudden company blocked our account without any reasons.
    They asked for verification documents in such a manner that we got furios for the issue. The company asked us not to cross mark anything on the documents and also asked the owner of the company to send their passport and a verification code in both the hands and send them the pictures. This kind of verification made us quite suspect along with their statement that we must not darken or blurt or put any cross mark for our safety on the documents.
    When searching on the internet we also found out that this company use to steal the identity of people and rip off them for their money. They use the id proof and documents of their site users for scams and frauds which involve money.
    They Also usually suspend the accounts of the users when they are about to withdraw the money for their hardwork which they have done online. Apart then this company also suspends the accounts of the users who have some money in their accounts in the form of milestone payments and then mentally harass them to send multiple documents and never reinstate their accounts.
    They also never refund the payments back to the project owners who had made the payments for the freelancer and neither they withdraw the money to freelancers. This way the company is running a huge huge scam online and both the project owners and freelancers are harassed.
    One such incident occured with us when our clients with their username itgenie, eloko, proshopexpert made the milestone payments of 200 USD each and asked us to start the project, all of a sudden our accounts were suspended and our money with them freezed.
    We sent them multiple emails, talked to their staff which really has very very poor customer support service. But no resolution was made, they also denied to refund the money to our clients and also didnt allowed us to withdraw the money, it was paypal who supported us at that moment and helped us to get our money back from freelancer.com which we paid to the company for getting the gold membership.
    Finally we agreed to send them our documents but only on condition that we also requested them to send the documents of their company, their legal status, registration certificates along with the documents of the owner of the company in order to ensure that the company is a registered legal company and our documents are going in safe hand, but company denied to send us stating that they have strict privacy policy and they never send their documents for cross verification- which again made us suspect of the company.
    You can check the authencity of our email by checking freelancer.com scam, freelancer.com fraud, getafreelancer.com scam, getafreelancer.com fraud and google will direct you to various websites like www.###lancer.in, /link removed/ www.scam.org.
    All the above three portals will have hundreds and hundreds of complaints against this company.
    I strongly believe that the staff of this company must be put behind the bars for ripping off the users for their hard earned money.
    with warm regards
    Nitin Naresh

    www.###lancer.in

    0 Votes

account locked

I have now been locked out of my account with Freelancer.com since July. There's no reason it should be...

[Resolved] scam via account suspension

Scam indeed! My account is suspended. I've lost $800 that I've earned hard working on...

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ruthless behavior of gaf

My account has been closed without any warnings or any thing. I had more than 50 reviews and a lot of happy clients.
All I was told once is that my account has been closed for posting unprofessional posts.
I sent atleast 10 complaints and all of the were forwarded to "higher management" I never got any reply back from the higher management. I found out that those who are helping online consider me a piece of ### just like their top management does.
My business has been suffering alot, I am losing my clients but no one really bothers. Now its been over a week and I have not received any reply on my tickets.

We dont fukin pay the commission on each project and our gold member fee as a charity to freelancer.com. They deduct it and hence they are not doing any favor to us. They just cannot be the GODs who can do any thing to ruin any one's business.

Highly un-happy customer.
Umar

  • Freelancer Support Jan 12, 2011
    This comment was posted by
    a verified customer
    Verified customer

    We appreciate your feedback about freelancer.com

    Please note that we do not respond to customer issues on public forums. If you would like to contact us directly our Support Team are available 24/7 here or email [email protected]

    If your complaint is regarding a legal or compliance issue you can email [email protected] or write to us at PO Box 1121, Double Bay NSW 1360, AUSTRALIA.

    Freelancer.com is the world's largest global outsourcing platform with over two million registered users. We value feedback from our users and would like to take the opportunity to improve wherever we can.

    Kind Regards
    Freelancer Support Team

    -1 Votes
  • Um
    Umar Mahmood Khan Jan 12, 2011
    This comment was posted by
    a verified customer
    Verified customer

    Thanks!
    The I tried emailing to those emails which you already told above. The problem was solved but it took them around a month to solve that. As a result, I started losing interest and I am now a happy member of few other sites like elance and odesk. I am still active on GAF but not as I used to. In just 6 months, I had more than 60 Reviews both as a freelancer and as a providor. But now for last 3 months I hardly have any review.
    I guess it was just that break which kept my account blocked for a month. Some one who is making his living by freelancing cannot sit idle for a month so unfortunately I had to move to elance and odesk with my clients.
    The purpose of writing them on public forum was to let other know of this so called fair attitude.

    Umar

    0 Votes
  • Ni
    Nitin Naresh Mar 11, 2011

    We would like to take your kind support and help in exposing off one of the biggest scam and fraud company with the name Freelancer.com Run by Matt Barrie who is the so called CEO of the company.
    The company has always been in the news and press for providing one of the best platform for outsourcing but after surveying and searching the internet for past 2 months and after having a personal bitter experience with the company and a long discussion with their CEO we would like to state that the company is nothing but merely a HUB of scams and fraud. This company is not only doing internet frauds and scams but also spoiling the name of the country in which it is registered.
    We registered as a service provider on the website 2 months back and won lot of projects online, our clients created milestone payments for us using their paypal accounts and all of a sudden company blocked our account without any reasons.
    They asked for verification documents in such a manner that we got furios for the issue. The company asked us not to cross mark anything on the documents and also asked the owner of the company to send their passport and a verification code in both the hands and send them the pictures. This kind of verification made us quite suspect along with their statement that we must not darken or blurt or put any cross mark for our safety on the documents.
    When searching on the internet we also found out that this company use to steal the identity of people and rip off them for their money. They use the id proof and documents of their site users for scams and frauds which involve money.
    They Also usually suspend the accounts of the users when they are about to withdraw the money for their hardwork which they have done online. Apart then this company also suspends the accounts of the users who have some money in their accounts in the form of milestone payments and then mentally harass them to send multiple documents and never reinstate their accounts.
    They also never refund the payments back to the project owners who had made the payments for the freelancer and neither they withdraw the money to freelancers. This way the company is running a huge huge scam online and both the project owners and freelancers are harassed.
    One such incident occured with us when our clients with their username itgenie, eloko, proshopexpert made the milestone payments of 200 USD each and asked us to start the project, all of a sudden our accounts were suspended and our money with them freezed.
    We sent them multiple emails, talked to their staff which really has very very poor customer support service. But no resolution was made, they also denied to refund the money to our clients and also didnt allowed us to withdraw the money, it was paypal who supported us at that moment and helped us to get our money back from freelancer.com which we paid to the company for getting the gold membership.
    Finally we agreed to send them our documents but only on condition that we also requested them to send the documents of their company, their legal status, registration certificates along with the documents of the owner of the company in order to ensure that the company is a registered legal company and our documents are going in safe hand, but company denied to send us stating that they have strict privacy policy and they never send their documents for cross verification- which again made us suspect of the company.
    You can check the authencity of our email by checking freelancer.com scam, freelancer.com fraud, getafreelancer.com scam, getafreelancer.com fraud and google will direct you to various websites like www.###lancer.in, /link removed/ www.scam.org.
    All the above three portals will have hundreds and hundreds of complaints against this company.
    I strongly believe that the staff of this company must be put behind the bars for ripping off the users for their hard earned money.
    with warm regards
    Nitin Naresh

    www.###lancer.in

    0 Votes
  • Um
    Umar Mahmood Khan Mar 11, 2011
    This comment was posted by
    a verified customer
    Verified customer

    Whatever you wrote above is not true. They might have asked you your identity just to make sure that you are not using multiple accounts.
    Also when they say no transiction outside freelancers and no contact information sharing is allowed then you must follow that.
    I faced the same problem, though it took a couple of weeks but the problem was solved by their CEO. If you are nice and honest, there is no problem with this company.

    0 Votes
  • Ni
    Nitin Naresh Mar 23, 2011

    we agreed to send them our documents but only on condition that we also requested them to send the documents of their company, their legal status, registration certificates along with the documents of the owner of the company in order to ensure that the company is a registered legal company and our documents are going in safe hand, but company denied to send us stating that they have strict privacy policy and they never send their documents for cross verification- which again made us suspect of the company.

    0 Votes
  • Xe
    xeologic Apr 05, 2011

    Here's the BS They gave me

    You were suspended due to security reasons. Upon checking your project "xxxxx, " we found out that you were completely paid for it (03/04/2011 at 20:39 EST) approximately ten hours after it was awarded to you by user xxxx (03/04/2011 at 10:12 EST). We also checked your Private Message Board and we found out that there is no discussion regarding the details of the project.

    In order for us to reactivate your account, please explain first your relationship with user "xxx" and how your project materialized.

    In addition to that, please provide a picture of you holding your driver's license and the verification code "MVNSD343" written on a piece of paper. This is the sample of the photo that we need for verification:

    http://oi56.tinypic.com/2ufam4i.jpg

    We hope for your understanding and cooperation since this verification is for security purposes. We have a Privacy Policy regarding the submission of documents to our website. Also, Your ID will not be sold, archived or recycled. It will be deleted immediately after the verification process is complete.

    We will wait for your response.

    My response - WTF?!?!? are you kidding me? fxxx you!!!

    0 Votes
  • Ou
    Our_House Jun 23, 2011

    I know this is slightly off topic but you must know - Elance abuses your Privacy!
    I have just been informed by a 3rd party that elance released my transaction history! This 3rd party (that disclosed he was a 3rd party) approached elance, he is is not a registered user of elacne, there was no subpoena, no warrant and no request from any law enforcement agency but this 3rd party was able to send several well crated emails to elance inquiring about my account, acting as a 3rd party and was able to get access to my transactional history.

    Be warned - elance they do NOT protect your privacy.
    SPREAD THE TRUTH ABOUT ELANCE

    0 Votes

they are only taking side of buyyers

well i have a very very bad experience with working with this bad company www.freelancer.com
they are just takng sides of there buyyers,

they suspend my account on just areason that i have not completed a project of a buyyer even i have completed and he send me reviews too.and even he send me money for project completion...
2ndly thye dont ask me that what is problem on just his single mail thye suspend me from there.
this is discusting and a buyyer who pay me 150$ even after the payment he take money back from my account and when i ask gaf they said we are not here to protect you .then y are they there to ruin our money..

  • Freelancer Support Feb 03, 2011
    This comment was posted by
    a verified customer
    Verified customer

    We appreciate your feedback about Freelancer.com

    Please note that we do not respond to customer issues on public forums. If you would like to contact us directly our Support Team are available 24/7 here or email [email protected]

    If your complaint is regarding a legal or compliance issue you can email [email protected] or write to us at PO Box 1121, Double Bay NSW 1360, AUSTRALIA.

    Freelancer.com is the world's largest global outsourcing platform with over two million registered users. We value feedback from our users and would like to take the opportunity to improve wherever we can.

    Kind Regards,
    Freelancer Support Team

    -1 Votes
  • Mi
    Mike87 Feb 13, 2011

    Freelancer.com is SCAM! Read my story at http://www.complaintsboard.com/complaints/freelancercom-c419989.html

    1 Votes

unprofessional and humiliating experience

Recently I had a very bad experience with a site called freelancer.com. I am a very senior level software developer and joined this site to get some projects. I got few projects and got paid from employers. All of sudden I got an email that my account has been suspended and I have to provide my ID. When I provided my ID they asked for my photo with ID it was very humiliating experience for a senior level experience from a website that doesn't have phone number on their website. I searched on internet and found a lot of complaints about the simillar issue. They claim that they have solved all the issues but I want to ask this who gave them rights to block access to the money that was earned and paid their service charges.

It was a very humiliating experience that I have never had in my life. I didn't fight with them as they are not in the US. I know few site owned by American companies and they care for providers and empoyers very much.

I just wanted to share my experience with you guys.

  • Go
    Goodandbad Nov 27, 2010

    Did you ever get your pay?? They are holding my pay... I needed it to buy food. Was the 1st 2 jobs I had in over 6 months! 4 days of work...and Freelancer will not pay me for my work. They need to be shut down. I am going to contact every newspaper in AU that Freelancer is running a scam from AU.
    I will start with the paper that is located near their office.

    2 Votes
  • Be
    BerbeRama Jan 18, 2011
    This comment was posted by
    a verified customer
    Verified customer

    I'm in a similar position, Freelancer.com has stolen my money. I posted a job on freelancer.com. The winning bidder tried to do the job, but he could not, so he told me he is refunding the money. He sent me a screen shot showing that he made the refund, but Freelancer is not processing the refund. The bidder does not have the money anymore, Freelancer.com has the money, but will not send it on to me (as the bidder requested). When I complained, they suspended my account. The support people do not answer tickets and live support keeps getting turned off by them (the site will suddenly say live support is unavailable) as soon as I ask what is going on. When I asked them for their legal department, they said they do not have one. When I asked to communicate with a manager (to get this issue fixed), they said they don't have any managers. When I asked for the support department email, to create a ticket, they gave me a fake email, and my email message to support (requesting a ticket be opened) just bounced. Bottom line, the bidder does not have my money, I don't have my money, Freelancer.com does have my money. They are not willing to communicate properly to fix this issue. In my opinion they are thieves, and I think they are stealing people's money with intent. They give Australia and Singapore a very bad name.

    2 Votes
  • Freelancer Support Feb 03, 2011
    This comment was posted by
    a verified customer
    Verified customer

    We appreciate your feedback about Freelancer.com

    Please note that we do not respond to customer issues on public forums. If you would like to contact us directly our Support Team are available 24/7 here or email [email protected]

    If your complaint is regarding a legal or compliance issue you can email [email protected] or write to us at PO Box 1121, Double Bay NSW 1360, AUSTRALIA.

    Freelancer.com is the world's largest global outsourcing platform with over two million registered users. We value feedback from our users and would like to take the opportunity to improve wherever we can.

    Kind Regards,
    Freelancer Support Team

    -2 Votes
  • Mi
    Mike87 Feb 13, 2011

    Freelancer.com is SCAM! Read my story at http://www.complaintsboard.com/complaints/freelancercom-c419989.html

    1 Votes

gaf is scamming me for my 1012$

Hi Good day, Freelancer is trying to scam me for 1012$. They are making stories and creating mess with me...

freelancer.com will steal your money

After using Freelancer.coms service for nearly 7 months, I made a deposit to pay off a project that had been...

spam inbox

Sometime last year, someone signed up with them using my name and email. Upon receiving unsolicited email from them, I told them to remove my email address from their system, to no avail. And since I didn't create the account in the first place, I can't login to remove myself from their email list.

To this day, these people keep sending keep sending me unsolicted emails. "Annoying" is too weak a word.

  • enigma-1 Dec 04, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Report them for spam, you can use spamcop.net just send the headers and content.

    0 Votes
  • Freelancer Support Feb 03, 2011
    This comment was posted by
    a verified customer
    Verified customer

    We appreciate your feedback about Freelancer.com

    Please note that we do not respond to customer issues on public forums. If you would like to contact us directly our Support Team are available 24/7 here or email [email protected]

    If your complaint is regarding a legal or compliance issue you can email [email protected] or write to us at PO Box 1121, Double Bay NSW 1360, AUSTRALIA.

    Freelancer.com is the world's largest global outsourcing platform with over two million registered users. We value feedback from our users and would like to take the opportunity to improve wherever we can.

    Kind Regards,
    Freelancer Support Team

    0 Votes
  • Ni
    Nitin Naresh Mar 11, 2011

    We would like to take your kind support and help in exposing off one of the biggest scam and fraud company with the name Freelancer.com Run by Matt Barrie who is the so called CEO of the company.
    The company has always been in the news and press for providing one of the best platform for outsourcing but after surveying and searching the internet for past 2 months and after having a personal bitter experience with the company and a long discussion with their CEO we would like to state that the company is nothing but merely a HUB of scams and fraud. This company is not only doing internet frauds and scams but also spoiling the name of the country in which it is registered.
    We registered as a service provider on the website 2 months back and won lot of projects online, our clients created milestone payments for us using their paypal accounts and all of a sudden company blocked our account without any reasons.
    They asked for verification documents in such a manner that we got furios for the issue. The company asked us not to cross mark anything on the documents and also asked the owner of the company to send their passport and a verification code in both the hands and send them the pictures. This kind of verification made us quite suspect along with their statement that we must not darken or blurt or put any cross mark for our safety on the documents.
    When searching on the internet we also found out that this company use to steal the identity of people and rip off them for their money. They use the id proof and documents of their site users for scams and frauds which involve money.
    They Also usually suspend the accounts of the users when they are about to withdraw the money for their hardwork which they have done online. Apart then this company also suspends the accounts of the users who have some money in their accounts in the form of milestone payments and then mentally harass them to send multiple documents and never reinstate their accounts.
    They also never refund the payments back to the project owners who had made the payments for the freelancer and neither they withdraw the money to freelancers. This way the company is running a huge huge scam online and both the project owners and freelancers are harassed.
    One such incident occured with us when our clients with their username itgenie, eloko, proshopexpert made the milestone payments of 200 USD each and asked us to start the project, all of a sudden our accounts were suspended and our money with them freezed.
    We sent them multiple emails, talked to their staff which really has very very poor customer support service. But no resolution was made, they also denied to refund the money to our clients and also didnt allowed us to withdraw the money, it was paypal who supported us at that moment and helped us to get our money back from freelancer.com which we paid to the company for getting the gold membership.
    Finally we agreed to send them our documents but only on condition that we also requested them to send the documents of their company, their legal status, registration certificates along with the documents of the owner of the company in order to ensure that the company is a registered legal company and our documents are going in safe hand, but company denied to send us stating that they have strict privacy policy and they never send their documents for cross verification- which again made us suspect of the company.
    You can check the authencity of our email by checking freelancer.com scam, freelancer.com fraud, getafreelancer.com scam, getafreelancer.com fraud and google will direct you to various websites like www.[censor]lancer.in, /link removed/ www.scam.org.
    All the above three portals will have hundreds and hundreds of complaints against this company.
    I strongly believe that the staff of this company must be put behind the bars for ripping off the users for their hard earned money.
    with warm regards
    Nitin Naresh

    www.[censor]lancer.in

    0 Votes

suspended my account

I joined this site since 2009. I won several bids and finished them with 100% positive feedback from the buyers. I requested to withdraw my $200 moneybookers on Dec 14 2009 . getafreelancer Say for waiting 6 days. But I found out with astonishment right today, the 15th day, they suspended my account without any warning and explanation. I added a ticket on their helpcenter, but no answer.


I don't understand why they suspended my account without any warning, and right before I should get my money withdrawn.

Also they act as an international firm, they don't even have customer service phone number where english-speaking people can reach and understand and get understood.


I anyway will try to get my money back, because I worked so hard for it, my effort should be respected.


NOW getafreelancer.com Cheat with buyer and service provider . BE CARE FULL WITH getafreelancer.com. BE CARE FULL WITH getafreelancer.com.

BE CARE FULL WITH getafreelancer.com. 100% Money lost possibility in GAF.


Any low in world For getafreelancer.com ?

  • Wa
    Wayne F Gates Dec 28, 2009

    you are crooks

    0 Votes
  • Ed
    Edifice Jan 02, 2010

    If still your opposers are reluctant, then contact us at: [email protected]

    0 Votes
  • Sh
    shawats Jul 29, 2010

    Here is the details how freelancer is harassing people.

    They closed my account without any reason. My account had 42 reviews and 400$ in cash and $500 escrow. They took all. They are just cheater. I have all proof against them.
    First they told I have many dispute. I sent them the details that clients were not paying after getting service. So its their fault.
    Then they stopped saying about dispute. They said you have violation report. I told them to show the proof. They failed to do that.
    Then they said you have multiple account. I told them that is problem was happened 6months back. And that was solved. Then why again you harassing me.
    After that they starts replying that: The decision was taken by higher authority. We can't do anything.
    They are just a cheater.
    0 mins ago by shawats 0 Votes

    Hi,
    Freelancer.com, why don't have a talk here in-front of all?? Prove you are right and I was wrong.

    0 Votes

[Resolved] a scam and fraud site

Hi every one!
I'm a Gold provider on Getafreelancer (GAF). i have have a good time during working on this site in past but now i'm really disappointed about it. Reason is because they suspended my account in a long time and now stealing my money from my account. They have been taking my business down.
This problem happened the same to my company account and some my clients and friends.

For my company account:
21, November, 2009: they sent an email to tell the account to be suspended and require to provide id card scanners to be solve. I've uploaded my ids (i'm a delegate of my company to make transaction on GAF). In this account was keeping 180$

1, December, 2009: After long waiting time and post many request via tickets, they sent an email to ask about relationship between my company account and my account. I ask my company to upload my company id license scanners to approve our is separated.

10, December, 2009: They suspended my account without reason. ( 2 suspended account activity only made right time our withdraw nearly completed). My account was keeping 500% and with a escrow and some willing payment from projects i've been working. I've provided my id card scanners, opened many tickets, even spent the whole night to wait they on support online but they were never there. And until now, there is no any response from their to resolve for us.

Today, 22 December 2009, there is an email from GAF to tell me they chargef 19, 95$ ( it's 12$ in past and no notice about this change) from my account for Gold fee which I couldn't use any more. We lost every projects and escrows. At this time, i know i lost every money in my account and my company account

Some my kind clients and friends tried to help us by using to open tickets but they was also disappointed like me once there is no response from GAF.

It's too big surprised that when i came to find how to contact directly with GAF via email or phone, there is nothing there. They don't have a real address and no phone number. How big surprised!

I'm attaching some images as proof about the ways GAF work and warning every one who working or having a plan to work on GAF: BE CAREFUL. They're trying to stealing your money. Try some another posts from this site or on internet, you will understand what should do.
Outside, there are some really good freelancers you can trust to work on. Get far away GAF from now.

a scam and fraud site
a scam and fraud site

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Freelancer.com's response · Jan 02, 2010

    Hi there

    We see this complaint has since been resolved.

    We have a customer support email at:
    customer-support [at] getafreelancer.com

    Suspended users can still log into the support system.

    Our contact details are as follows for any further followup:

    Freelancer.com
    Ignition Networks Pty Limited ACN 134 845 748
    an Australian Company
    5/36 Bayswater Road
    Potts Point NSW 2011
    Australia

    Mailing Address:
    PO Box 1121
    Double Bay NSW 1360
    Australia

    Email: legal [at] freelancer.com

  • To
    totest Jan 07, 2010

    To Freelancer staff, if you're trying to pull some sort of lies to cover up, then you can just forget it!

    I'm a buyer on the site, and when I tried to retreive my money from GAF account back into my PayPal account, you suspended my account!! I haven't seen a penny transferred back into my PayPal account yet and it's been ONE MONTH!

    It's a three figured amount and I'd like it very much to get my money back!

    0 Votes
  • Ge
    getafreelancer_fraud Feb 18, 2010

    This website is based on fraud. They are using small bidders as a trap for bigger ones. They just frozen my 1000 USD without any notification. No answer. No telephone. Live support is not answering when it is your turn.

    Check google Please. You will thousands of such cases. In autofill getafreelancer SCAM is the second search term. Getafreelancer is based on a large fraud mechanism.

    Kind Regards,
    Yusuf

    0 Votes
  • Lu
    Lucas S Jan 19, 2011
    This comment was posted by
    a verified customer
    Verified customer

    Hello,
    I cannot believe, I have the account for 5 Years and just Yesterday they did the same to me. Freelancer suspended my account for no reason (because I deposited larger amount in their website). On my account there is a lots of money and since they have suspended my account they refuse to give me my money back.

    Remember everyone, freelancer has no authority to ask for your ID card and a picture of you holding your ID. You are doing business with paypal or credit card and freelancer is the third party - freelancer is not your government institution neither police officer. What they do is illegal, it is fraud, because it is done intentionaly to many people. I am glad that I have found this complaint here. freelancer.com is risky be aware!
    I am not provider there, I am consumer, and they are holding thosuands of dollars that I have deposited and submitted in milestones.

    I am waiting right now for 48 hours and their customer service is ignoring me. Their "online support" is open but they just don't reply to me. They will take your money in the middle of your project and then good luck, just wait for days for anyone to reply.

    The only way to get my money back is to provide them with picture holding my ID which looks like picture from criminals taken by police. i don't want to send them picture, I have right for privacy.

    Anyway, very good material for lawsuit...

    0 Votes

[Resolved] getafreelancer.com complaints - gaf suspended our account without telling us any reason

We had been working as Freelancer Company "egetwayteam" on GAF, for more than some month .

we received below email from GAF that our account is suspended

QUOTE
Your account at GetAFreelancer.com has been suspended:

For account security reasons.

If you wish to re-activate your account, please send us a scanned copy of your valid ID (passport, drivers. license or any ID issued by your government) for verification.
UNQUOTE

We have submitted all the requested DOC (copies of Passport, National Identification Card) and have been sending series of followup messages but there is no any sensible response from GAF and they are QUITE.


Please be VERY MUCH CAREFUL working on GAF because they seem to just get hold on your money fraudulently.

We are try to contact by Online Support and gave 10 / 12 email them. but GetAFreelancer.com has no men who just reply my email and tick Support


BE CARE FULL WORK ON GetAFreelancer.com .BE CARE FULL WORK ON GetAFreelancer.com .BE CARE FULL WORK ON GetAFreelancer.com .BE CARE FULL WORK ON GetAFreelancer.com .BE CARE FULL WORK ON GetAFreelancer.com .BE CARE FULL WORK ON GetAFreelancer.com

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Freelancer.com's response · Jan 02, 2010

    Hi there

    Since there are no contact details or account id, we cannot comment on this particular case.

    We have a customer support email at:
    customer-support [at] getafreelancer.com

    Suspended users can still log into the support system to query why their account is suspended.

    Our contact details are as follows for any further followup:

    Freelancer.com
    Ignition Networks Pty Limited ACN 134 845 748
    an Australian Company
    5/36 Bayswater Road
    Potts Point NSW 2011
    Australia

    Mailing Address:
    PO Box 1121
    Double Bay NSW 1360
    Australia

    Email: legal [at] freelancer.com

  • Sc
    Scam Catchers Jan 02, 2010

    If still your opposers are reluctant, then contact us at: [email protected]

    0 Votes
  • Ta
    Tamrakar81 Feb 22, 2010

    My accound is also suspanded and my gaf id is tamrakar81 . I have uploaded my id proof too .
    But it is about 3 days no response from gaf .
    I have submitted ticket drop mail at customer-support [at] getafreelancer.com,
    Tried online support .
    I am really worried about it .
    Will my account active or not ?
    Will I get my money or not ?

    0 Votes

[Resolved] fake projects and identity

Attention: beware of the projects to bid on the website freelancer.com. There are project looking for a...

[Resolved] scam

This website seemed a scam to me. They have no respect to the visitors at all. I tried to post a project...

[Resolved] irresponsible dispute resolution by its staff

Not only there are many legit people who try to get their job done, but also there are a lot of scam artists running afoul at getafreelancer.com website.

I was scammed by one of those fraudsters, and getafreelancer.com will not do anything about it.

Their getahelpdesk.com system is supposed to protect honest people and be an impartial arbitrator to an issue between the parties.

However, its Staff often times leaves the dispute between fraudster and victim on their own to resolve the matter.

Obviously, a fraudster being fraudster never admits their wrong doings, and the victim is forced to deal with those frauds. As a result, the resolution is not going anywhere.

Asked for help by the victim, all the Staff at Getafreelancer.com can say is that

"Hello
If there's a dispute between you and your provider, you'll have to find an agreement with the other side. We do not act as a judge in case of disputes (see our terms).
Thank you
GAF Support"

What is this?

I strongly suggest people not to use Getafreelancer.com unless they are willing to protect people from fraudsters.

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Freelancer.com's response · Jan 02, 2010

    Hi there

    We have a customer support email at:
    customer-support [at] getafreelancer.com

    Suspended users can still log into the support system.

    Our contact details are as follows for any further followup:

    Freelancer.com
    Ignition Networks Pty Limited ACN 134 845 748
    an Australian Company
    5/36 Bayswater Road
    Potts Point NSW 2011
    Australia

    Mailing Address:
    PO Box 1121
    Double Bay NSW 1360
    Australia

    Email: legal [at] freelancer.com

  • An
    Andriy Apr 23, 2009

    GetAFreelancer offers dispute resolution services since November 22, 2008, which helps in such cases as yours. So if there's any problem over escrow payment which was made after this date, it can be resolved either mutually between service buyer and provider or by involving GetAFreelancer.

    0 Votes
  • Ma
    markosjal Jul 13, 2009

    Some people also control whether you get paid by saying something is "results based" if you can not confirm the results they simply to not pay. You may have worked and did everything just as they askes, but if they simply say that they did not get the results- you do not get paid.


    In my case after posting a job there my account was mysteriously blocked. They said I had access to dispute resolution and could contact them .

    However on attempting top contact them I kept getting back to needing to log in with a valid account! This was a catch 22, and I still do not know what I did wrong.


    They are not just irresponsible, These guys appear to be insanely irresponsible, and negligent

    0 Votes
  • En
    eng Nov 22, 2009

    I am presently having a problem with getafreelancer.com in that I transfered money from credit card (via moneybooker) to my account five days ago and have not been credited even though money was taken. I have now sent two tickets but have not received a reply. There is actually no way of contacting anyone at this website.

    1 Votes

[Resolved] account suspended

I joined this site since 2017 but didn't put many effort on it until October 2017. I won several bid...

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