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Freedom Mortgagemisinformation

1
J Jan 02, 2018 Review updated:

I was told I could pay my mortgage the last day of the month and was not told that December was an exception. I tried to make December's payment on 31 December online but I could not as they wanted December and January's payment. I did not have the funds to pay both payments . As I was given incorrect information I feel it was not my fault and I do not want this error to effect my credit score. I did make December's payment on 2 January when the office was reopened. I would appreciate assistance so my credit does not get dinged! My account # is [protected].
Thank you,
Jane Surner

Responses

  • B
      May 26, 2018

    Did they fix it? I am.having similar issues.

    0 Votes

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