Freedom Mobile review: RemoveCall baring restrictions

Through the recommendation of Samsung at Scarborough Town Centre I agreed to switch my service provider from Rogers to Freedom on September 20, 2026 as Freedom has extensive eSim plan in several countries.

I left Canada on September 22 and travelled to AbuDhabi, Israel and I am now in Cyprus but no eSim service was provided to me by Freedom for any of these countries, although Freedom claims that they provide eSim service .in these countries . Instead I received a bill for $128+payable by October 19, 2026 while I am actually on a monthly plan of $55 for the phone and $25 for eSim service for the above mentioned countries.

I phoned CTS at 1-888-221-1687 who provided and transferred me to Freedom's Customer Service Support # 1-877-946-3184. Joseph at Freedom answered my call and was seeking his supervisor to attend to my matter. Instead the line got cut off and I now find that I cannot phone anybody at all as it on CALL BARRING.

I received no service from Freedom and instead Freedom has totally blocked all my communications via my mobile phone [protected]

Please restore my phone line immediately and provide eSim from Cyprus immediately too and promise to provide prompt efficient service or else my complaint to CTS and also claim damages from you.

A Very DISSATISFIED
Customer,

MEHERNOSH DAMANIA