This was our first time visiting a Freddy's. We ordered two (2) Freddy's Classic Double burgers with a large order of onion rings in the drive-thru. We waited appx fifteen (15) minutes for our meal, now they have our attention. Ok, so the large onion rings were a decent sized portion and tasted good, however, both of our burgers had 3x the normal amount of mustard (one full tablespoon). Our burgers were both dripping mustard everywhere, couldn't taste anything else on the burger. We had to disassemble our burgers to remove as much mustard as possible. After re-assembling our burgers, we resumed eating and could basically only taste mustard, even after applying ketchup. Smh. Definitely not a great first impression, Freddy's. Not close to good.
Claimed loss: Two meals
Desired outcome: Two free Freddy's Classic Double meal combos
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Wanted to return the burgers after the first bite, however, my spouse is more dismissive and wouldn't let me. We were staying at a hotel and were settled in for the evening. We are very grateful and thankful we do not need to beg for free food, only thought it would be a kind gesture to bring us back because otherwise we've no intention on visiting again. No thank you.
You eat the burgers you are NOT entitled to a free meal If you really need to beg for food, try a soup kitchen.