FramesDirect.com review: I would like the lenses replaced.

I purchased glasses with the protection plan. The protection plan was 45 dollars. It say on the website "Whether you need a repair or replacement, your glasses will be protected for 1 year. Learn more" The lens got scratched and I sent them back in for repair. I figured the lens would be replaced and I would owe the 50-dollar deductible. Not what happened, the frames color was discontinued, and it wasn't pick another color I got a credit of the purchase price. There is a sale running all the time on Frames Direct but now I have to pay full retail for the frames. Same model number but different color. I paid 45 for the protection plan and the new balance will be 174 for frames and deductible. 219 for my replacement. Don't be misled there is no repair offered only replacement god help if you frames color is discontinued. Before this I was a big Frames direct fan I have bought two pair last year and planned for 2 more with my new prescription. But the protection plan is not what it advertised. Frames direct is a great bargin on new glasses site beware of protection plan.