The complaint has been investigated and
resolved to the customer's satisfactionResolved Four Winds Casino/Hotel — thratening and abusive behavior
resolved to the customer's satisfaction
I was threatened by hotel employee to be throughn out naked into the street !!!
I was "comped"a room at the four winds hotel, when i went up to the room i sat down to take off my shoes when i felt my rear end getting wet, i stood up looked in the mirror, seen my bottom was wet.I then called the front desk to tell them of the problem, they sent up a maid soon as she walked in the room she said it had a strong odor of cat urine.she then called front desk and told them of the issue.the front desk told her to give me another room.and that the hotel would clean my cloths.that was fine seeing that i couldn't walk around with urine on my butt.so they took my cloths, and after a couple hours i needed cigarettes and was hungry, thirsty, .so i called the girl at the front desk and she told me as long as i was covered with a robe and had shoes on i could come down, so i did that's when there manager employee stopped me in front of people in the lobby and told me that if i didn't go back to my room he would throw me out, keep in mind i have no cloths.so i go back to the room and wait after a couple more hours i called and ask if they would at least get me something to wear, and some cigarettes, the manager said he could get some cloths at the shop there but they would be charged to my credit card, i came there to gamble not buy cloths because i sat in a bio-hazard that the cleaning crew missed.they did bring me a pack of cigarettes after a couple hours and charged me $10 for them.in the past couple days i had spent a little over $9, 000 there.and this is how i was treated.if the hotel would have just offered to take care of me instead of threatening to throw me out naked into the street this would not have been a big issue, and even when i talked to the casino host he said it was ridiculous to be treated like that and threatened, And heres the kicker the casino and hotel refuse to do anythig about it, they did offer me a free buffet WOW every week i get free coupons for that
I think there maybe a lawsuit here, , 1.) Extreme and outrageous conduct 2.) Willful misconduct 3.)Intimidation
4.) threat of work place violence