Forever 21 — ignorant and rude employees
I was at forever 21 in Ross Park Mall in Pittsburgh, PA today with friends and my friend wanted to try on a dress that she saw on a manakin. We looked around for an employee for assistants only to find no one to help. We took the liberty of taking it off the manakin ourselves so she was able to try it on. When she went to the fitting room, the fitting room attendant didnt ask how many she had but just stood there and looked at her as if asking “what do you want?” when she was finished trying on the clothes the forever 21 fitting room attendant grabbed the dress from her hands and asked if she took it off a manakin with her saying yes.
They said you’re not allowed to take the clothes off of a manakin and walked away with the dress! My friend was going to buy it….they just lost a sale for the day and customers! We didn’t do any harm to the manakin or the dress…therefor seeing no problem! The employees at forever 21 are ignorant and need to be taught customer services skills!