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CTAutoMall.com Profile

CTAutoMall.com

www.ctautomall.com

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1.0

Overall reputation rating based on reviews and complaints

CTAutoMall.com earns a 1.0-star rating from 0 reviews and 1 complaints, indicating that most customers are dissatisfied with purchases.

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Latest Reviews and Complaints

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8:16 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

CTAutoMall.com If only I had more time to express my feelings about this car dealership

If only I had more time to express my feelings about this car dealership. I will try to explain briefly. I saw a used car online that they had, and I talked with a salesperson named Mike who was very insistent and not polite. The dealership was far from my place, about an hour and a half drive. I was ready to pay $10,000 for the car and I had the money ready. I wanted to be sure the car would still be there if I decided to make the long trip. Mike suggested I should fill out all the paperwork beforehand to make everything faster when I arrived, in case I liked the car. I did not appreciate his tone, so I called back later to tell him I changed my mind and would not visit to see the car.

However, this man still checked my credit without my real permission, and he did it even after I informed him I would not come. I contacted the manager, David, to talk about this issue and to ask him to tell the credit bureaus that I did not allow this. David told me that by completing the forms, I had given them permission to check my credit. I tried to explain that Mike did the credit check after I said I would not come to see the car, but can you believe it? David laughed at me. He said there was nothing he could do. I am very upset with this dealership.

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CTAutoMall.com Reviews and Complaints

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About CTAutoMall.com

CTAutoMall.com is an automotive dealership located in Connecticut. They offer a range of pre-owned vehicles, including cars, trucks, and SUVs. Their services include vehicle financing options and a searchable online inventory. The dealership also provides information on vehicle trade-ins.

CTAutoMall.com complaints: history and resolution overview

CTAutoMall.com has received 1 complaints on ComplaintsBoard. The first reported case, If only I had more time to express my feelings about this car dealership, was published on Jan 20, 2025, and the most recent complaint, If only I had more time to express my feelings about this car dealership, was posted on Jan 20, 2025.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Is CTAutoMall.com Legit?

CTAutoMall.com earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds CTAutoMall.com to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, CTAutoMall.com is known for their high standards and safety. If you're thinking about dealing with CTAutoMall.com, it's wise to check how they handle complaints.

We found clear and detailed contact information for CTAutoMall.com. The company provides a physical address, 15 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Ctautomall.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ctautomall.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • The website belonging to CTAutoMall.com has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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CTAutoMall.com Category
CTAutoMall.com is ranked 93 among 139 companies in the Automotive and Vehicles category