Menu
Register
Write a review File a complaint
Forelle Customer Service Phone, Email, Contacts

Forelle
Reviews and Complaints

Forelle's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.forelle.com

Learn how the rating is calculated

4.2 8 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Forelle Reviews 8

ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Forelle Forelle: Excellent Football Gear Supplier with Responsive Customer Service

. Their website, forelle.com, was easy to navigate and finding the right pads and helmet for my position was a piece of cake. The prices were reasonable, too, which was great since I couldn't afford to go all-out as a beginner.

One thing I appreciated about Forelle was their customer service. I had a few questions about sizing and they were quick to respond. The rep even gave me some extra tips on how to adjust my gear properly for maximum protection.

When my equipment arrived in the mail, it was in great condition and I felt confident going into my first game. The pads fit snugly and the helmet was comfortable enough to wear for a long period of time.

I've since upgraded some of my gear, but I wouldn't hesitate to purchase from Forelle again in the future. They're a reliable source for quality football equipment and their website makes it easy to find exactly what you need. Plus, with their responsive customer service, you can feel confident that you'll get the help you need if you have any questions or concerns.

Overall, Forelle is a great option for anyone looking to purchase football equipment online. The smooth shopping experience and helpful customer service are both huge pluses that make the process easy and stress-free. Give them a try and you won't be disappointed!

Read full review of Forelle
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Forelle Positive Experience with Forelle: Great Variety and Prices!

! Forelle really wanted us to be satisfied. We ended up with an awesome new bat and couldn't be happier. The store has a lot of really good variety. We were impressed by the selection of gloves and cleats as well. The prices are pretty good too. We also appreciate that they carry stuff for both little kids and adults. The website is well-made and easy to navigate. We were able to find what we were looking for pretty easily. It would be nice if they had more description regarding the products though. But overall, we had a really positive experience with Forelle. Will definitely shop there again in the future!

Read full review of Forelle
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Forelle Forelle.com Review: Great Selection, Competitive Prices, and Quality Products

Their website, forelle.com, is user friendly and there is a lot of variety in their inventory. They have everything you can imagine, from baseball gloves to hockey sticks to running shoes. The prices are good too and they often run deals and promotions.

I recently purchased a new baseball bat from Forelle and the process was seamless. I placed my order and received an email confirmation right away. The item arrived within a few days and I was able to use it in my next game. The quality of the bat was top notch and I was very satisfied with my purchase.

Despite a few minor typos on their website, such as a misspelling of the word "recommend", I found the overall experience with Forelle to be very positive. They have a helpful customer service team that can assist with any questions or concerns.

One thing to note is that their shipping fees can be a bit high depending on what you order, but it's worth it for the quality of their products. Overall, I would highly recommend Forelle for any sports equipment needs.

Read full review of Forelle
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Forelle Unmatched Quality and Customer Service: Our Trusted Partner, Forelle

Forelle has been our go-to supplier since 2011 and they are without a doubt the absolute best in the game. We are an Italian-based team and have always relied on the amazing products and unparalleled customer service provided by Forelle. We cannot thank them enough for their consistent support over the years. It is our hope that this partnership continues indefinitely.

Their product quality is unmatched. We have ordered a variety of products from Forelle, including their high-quality fruit and vegetable products, and each time we have been blown away by the freshness and flavor of their offerings. Their commitment to sourcing the highest-quality products is evident in everything they sell.

Additionally, their customer service is always top-notch. Their team is incredibly knowledgeable and helpful, and they always go above and beyond to ensure that we get exactly what we need. Any questions or concerns we have are always met with a prompt and helpful response.

Overall, we cannot recommend Forelle highly enough. Their commitment to quality and customer service is unmatched, and we are honored to call them our trusted supplier. Thank you, Forelle, for being such an integral part of our team's success!

Read full review of Forelle
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

Forelle Forelle's Exceptional Customer Service for Baseball Mitt Warranty Issue

hey yall so i had this warranti problem with my baseball mitt and let me tell ya forelle really took care of me! they got the warranty thin all sorted out and gave me my money back which was so clutch cuz now i can get myself a even sicker mitt. props to them for being speedy and super helpful - def recommend!

Read full review of Forelle
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Forelle Forelle: The Ultimate Equipment Supplier for Sports Enthusiasts!

Forelle is the absolute best, I'm telling ya! These fellas really know their stuff and they're always eager to lend a hand. I gotta say, their shipping is like magic - I ordered a full kit and it was on my doorstep before I knew it! Can't beat that kind of speed, especially since I needed it for an upcoming game. I couldn't be happier with the quality of the equipment that I received and I'm already planning on making them my go-to for future purchases. If I could give them six stars out of five, I absolutely would. Thanks, Forelle!

Read full review of Forelle
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Forelle Forelle: The Real Deal for American Sports Gear

I gotta say, Forelle is the real deal. This was my first time buying sports gear online, and I was a little apprehensive at first. But man, did Forelle make it easy for me. I mean, I'm not the most tech-savvy guy out there, but even I could navigate their website with zero problems.

The whole experience was a breeze, from start to finish. I found what I was looking for in a jiffy, and the checkout process was quick and painless. And let me tell you, I was pumped when my package arrived just a few days later. I mean, I wasn't sweating it too much, 'cause I knew the delivery time would be legit, but it's always a good feeling when stuff shows up on your doorstep right on schedule, you know?

Anyway, let's talk about the gear itself. I ordered a baseball bat and some gloves, and they were both in primo condition when I ripped open that packaging. No dings, no scratches, nothin'. I could tell right away that these were high-quality pieces of equipment.

I'm telling you, if you're looking for American sports gear, Forelle is the place to be. I'll definitely be back for more gear in the future. Thanks, Forelle!

- Jake

Read full review of Forelle
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Forelle Beware of Forelle's Lack of Customer Service: My Experience with Incorrectly Sent Baseball Glove

Forelle is undoubtedly the first choice for anyone looking for sports equipment in the eurozone. It's difficult to find reliable baseball retailers in Europe, but Forelle stands out with its impressive online selection. However, I must express my dissatisfaction with the company's customer service. Their customer service leaves much to be desired as they do not prioritize the needs of their customers. They exhibited rudeness and an unwillingness to answer questions, and instead insisted on leaving me dissatisfied without trying to correct their mistake.

I made a purchase of a first base glove for my 10-year-old son who happens to be left-handed. I ordered a glove marked "LH" because in the US, LH gloves are for left-handed people. However, when the glove arrived, I noticed that it was for a right-handed person. The glove fit on my son's left hand.

Upon trying to rectify the issue, I was informed by the customer service that I would have to pay shipping fees of 40 euros to get a replacement glove. This is because they claimed that it was my mistake, and I had ordered the wrong product. They were unsympathetic to my predicament and insisted that I bear the cost of their mix-up. When I inquired about what LH meant, they replied that LH gloves were meant for catching with the right hand and throwing with the left hand, completely misleading me. Moreover, the customer service representative was very rude and unsympathetic, refusing to make things right.

It's disappointing that a company with such a vast selection of products cannot admit when they are wrong. They have an unclear policy which causes confusion amongst their customers. Customers expect to be treated with respect, honesty, and with an element of empathy when errors occur. In most instances, companies would readily admit their mistakes and take responsibility for their actions. However, this did not prove true in my case. Forelle, who has the monopoly for online baseball equipment sales in Europe, appears to feel that it doesn't need to offer such a courtesy.

So, in conclusion, please beware that Forelle may not always provide good customer service if there is an issue with your order. I am now stuck with a useless right-handed glove which is a waste of my hard-earned money. I regret ever doing business with Forelle, and I will discourage any of my friends and family from making the same mistake.

Read full review of Forelle
Hide full review

Forelle Complaints 0

Looks like Forelle has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Forelle, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Forelle Legit?

Forelle earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Forelle stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Forelle's reputation as a trustworthy leader in their field. Customers can rely on Forelle's services, assured they're dealing with a highly reputable and fully legitimate company.

Forelle has received 7 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Forelle's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Forelle.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Forelle.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Forelle have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Forelle.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About Forelle

Forelle is a top-notch e-commerce platform that offers a wide range of high-quality sporting goods and equipment for all levels of athletes and sport enthusiasts. The company has established itself as a trusted source for sports gear and equipment, providing everything from footwear and apparel to accessories for different sports categories such as soccer, basketball, running, and tennis.

The platform is designed to make the shopping experience easy and hassle-free for customers. With its user-friendly interface and categorization system, shoppers can easily browse through thousands of items and quickly narrow down their search to the specific products they need. The website also features detailed product descriptions and high-resolution images, giving customers a clear idea of what they are buying.

One of the standout features of Forelle is its impressive range of products from top brands in the industry. Some of the brands available on the website include Nike, Adidas, Puma, Wilson, and New Balance, among others. The company has formed valuable partnerships with these industry leaders, ensuring that customers have access to the latest and most advanced sports equipment available on the market.

In addition to its wide variety of products and brands, Forelle also offers exceptional customer service. The company prides itself on its knowledgeable and experienced staff who are always available to assist customers with their orders and answer any questions they may have. Shipping is also fast and reliable, with orders processed and delivered in a timely manner.

Overall, Forelle is an excellent go-to destination for sports enthusiasts looking for the best in sporting gear, equipment, and apparel. With its comprehensive product range and exceptional customer service, the platform provides a convenient and reliable shopping experience that consistently meets the needs of its customers.
Ratings on other review websites
Trustpilot
Trustpilot
3.2
1 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Forelle Contacts

  2. Forelle emails
  3. Forelle social media
  4. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 09, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.