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Ford Motor Companydoor handle and window

1
S Jun 21, 2019

2015 Ford Explorer exterior door handle broke off now can not get into vehicle unless window down to open from the inside or crawling through passenger door.

Since the handle broke off something on the inside of the door broke as well, went to roll down window right after handle broke and it shattered the window.

I do not have an extended warranty but I have read recalls have been issued for earlier models with the same problem, here is the recall number for 2013 models, 15V171000. This is the SAME exact thing that happened and I went to get an estimate they said they have been seeing this issue often lately.

I am hoping someone can help me since this has and is such an issue.

Please contact me (Stephanie Kirsch) [protected]

Ford Motor Company
Ford Motor Company

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