Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Grocery Stores and Market Food Lion Complaints #22-41
Food Lion

Food Lion review: Missing items from online to-go order

A
Author of the review
10:07 pm UTC

I ordered online pick up. I am missing my body wash and dish soap, which I was charged for on my receipt. The label on the grocery bags say there were 7 bags total and we only received 6. I called the store location several times over the course of 3 hours to speak to the manager but no one ever answered from any department.

Order ID: # [protected]

Store location: 10105 US-70 BUS W Clayton NC 27520

Desired outcome: Provide missing items and refund amount for having to drive back 30 minutes to get it.

Keywords:
body wash department dish soap grocery bags manager online pick up receipt store location
More
Send message
Copy link
Report
0 comments
Add a comment

More Food Lion reviews & complaints

Food Lion - Improper handling of suspected shoplifting 19
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Food Lion - Do I have a job 13
Food Lion - Do I really even work there
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Food Lion - stay away from this one
Food Lion - Will not wait on consumers 2
Food Lion - Employee
Food Lion - Shoplifters welcome
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Food Lion - Cashier 1
Food Lion - discontinued items and high prices
Food Lion - Night time front in manager
View all Food Lion reviews and complaints

  1. Food Lion Contacts

  2. Food Lion phone numbers
    +1 (800) 210-9569
    Click up if you have successfully reached Food Lion by calling +1 (800) 210-9569 phone number 0 0 users reported that they have successfully reached Food Lion by calling +1 (800) 210-9569 phone number Click down if you have unsuccessfully reached Food Lion by calling +1 (800) 210-9569 phone number 0 0 users reported that they have UNsuccessfully reached Food Lion by calling +1 (800) 210-9569 phone number
  3. Food Lion emails
  4. Food Lion address
    Attn: Consumer Relations, P.O. Box 1330, Salisbury, Virginia, 28145-1330, United States
  5. Food Lion social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 02, 2026
Food Lion Category
Food Lion is ranked 11 among 43 companies in the Grocery Stores and Market category
#09 Hy-Vee Hy-Vee #10 ShopRite ShopRite #11 Food Lion Food Lion #12 Harris Teeter Harris Teeter #13 Sprouts Farmers Market Sprouts Farmers Market

Most discussed complaints

Pick up service
6
(opinions to this review)
 Customer service
2
(opinions to this review)
 Do I have a job
2
(opinions to this review)
Food Lion Alternatives
Shoprite Checkers 405 reviews Kroger 1492 reviews Jewel-Osco 493 reviews Wegmans Food Markets 177 reviews Publix Super Markets 310 reviews