Menu
Register
Write a review File a complaint
FoneDog Customer Service Phone, Email, Contacts

FoneDog
reviews and complaints

FoneDog's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.fonedog.com
www.fonedog.com

Learn how the rating is calculated

1.8 10 Reviews 8 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

FoneDog reviews 18

ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

FoneDog Exceptional Customer Service: My Experience with FoneDog (fonedog.com)

FoneDog (fonedog.com) is a company that truly cares about its customers. When I was interested in purchasing their iOS Data Recovery for Mac product, I accidentally ended up purchasing the Windows version instead. Though I was initially worried about potentially losing my money or not being able to access the product at all, I was pleasantly surprised with how helpful the support staff at FoneDog were. They were kind, understanding, and incredibly professional in their approach to helping me resolve the issue.

What struck me most about FoneDog's customer service was how willing they were to help me find a satisfying solution to my problem. They didn't treat me like just another customer - they took the time to listen to my concerns and provide actionable advice to help me navigate the situation. Thanks to their expertise and guidance, I was able to successfully get the right version of the product and get started with using it right away.

Overall, I highly recommend FoneDog for anyone looking for a reliable and customer-centric tech company. The team at FoneDog truly cares about their clients and goes above and beyond to ensure their satisfaction. I feel lucky to have found such a great company to work with and will definitely be returning for any tech needs in the future. Thanks again, FoneDog!

Read full review of FoneDog
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

FoneDog Exceptional Customer Support from FoneDog: A Review of their Mobile File Recovery Software

I recently purchased the FoneDog software from their website for a month and it worked perfectly fine for me. However, I encountered an unexpected issue and was unable to use the software all of a sudden. In my desperation, I reached out to their support center for assistance. To my pleasant surprise, the response time from their support team was extremely quick, and they were incredibly helpful in resolving the issue for me swiftly and efficiently.

I must say that their excellent customer service really made all the difference. It made the whole experience of dealing with a technical issue so much more bearable and easy to handle. I'm truly grateful for their prompt and efficient resolution, which not only solved my issue but also gave me the confidence to purchase their software again in the future, knowing that I'll receive such satisfactory software and excellent service.

Overall, I highly recommend FoneDog to anyone looking for effective and reliable mobile file recovery software, backed up by a team of professionals who are committed to providing exceptional customer support.

Read full review of FoneDog
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

FoneDog Impressive Customer Service with FoneDog - Review

I recently purchased FoneDog from fonedog.com, hoping that it would help me manage my phone files more efficiently. However, upon attempting to connect my phone to my computer, I encountered some technical issues - my computer was unable to recognize my device. I immediately reached out to the support center for assistance and was pleasantly surprised by how quick their response was. They offered helpful advice on how to resolve the issue, suggesting that I try changing my USB cable. To my relief, this simple fix did the trick and my phone was successfully connected to my computer.

I was thoroughly impressed by the level of patience and care provided by the FoneDog support team. Despite encountering what seemed like a personal issue, they handled my request with utmost professionalism. They even went the extra mile to provide personalized attention and guidance. It's rare to find such dedicated customer service in this day and age, but FoneDog exceeded my expectations in every way possible.

Overall, I must say that the service I received from the FoneDog support center was absolutely fantastic. I highly recommend this product and the company behind it to anyone seeking quality phone management solutions and reliable customer support. Well done, FoneDog!

Read full review of FoneDog
Hide full review
ComplaintsBoard
I
Verified customer This review was posted by a verified customer. Learn more

FoneDog Disappointing Experience with FoneDog Data Recovery Service: A Review

I recently had an unpleasant experience with FoneDog, the data recovery service. I must say that I was pretty disappointed with how things turned out. To begin with, I was quite excited to try out their services, and I was under the impression that their toolkit would help me recover lost data from my mobile phone that runs on an Android system. However, things did not go as planned.

Despite my initial concerns about the compatibility of their product with my phone, I was assured by their customer service representative that their toolkit was compatible with any phone running on an Android system. Unfortunately, this was not the case. The toolkit only worked on Android phones, and my phone was not compatible. This was a major blow for me and left me extremely frustrated.

To make matters worse, when I reached out to their customer service team to request a refund, I was met with silence. No one responded to my requests, and I was left hanging. This was extremely disappointing because I expected better from a company that had received so many positive reviews online. Unfortunately, my experience with FoneDog was nothing like what I had read online.

When I raised a dispute with PayPal, things got worse. FoneDog denied any wrongdoing and claimed that they had delivered the product as specified. This was simply not true, and it was disappointing to see a company that prided itself on its customer service act this way.

Overall, my experience with FoneDog was very disappointing, and I would advise others to think twice before choosing their services. Their claims of being able to recover data from a locked Android device are simply not true, and their customer service is terrible. I hope that they take steps to address these issues and improve their services in the future.

Read full review of FoneDog
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

FoneDog Disappointing Experience with FoneDog: Unresponsive Bot, Billing Issues, and Poor Service

I am extremely disappointed with my experience with FoneDog. To start, I was unable to speak with a human representative as all communication is handled through a Bot, which is operated by a third party called Paddle. This made resolving any issues very difficult and frustrating.

Unfortunately, I forgot to cancel my subscription a month ago and was charged $29.95 as a result. While I understand that this was my mistake, I was hoping for a smooth cancellation process when I finally remembered to cancel my subscription on April 26th, 2022.

I informed the Bot to cancel my subscription and refund the $29.95 that was charged just a day earlier. However, I did not receive any response until the following day, and to my shock, they withdrew an additional $29.95 from my account on April 27th.

Not only was this a skeptical business practice, but it also highlights the poor quality of their services. I only managed to recover 50% of the data in my phone, and I had to seek help from my phone company to complete the process.

In conclusion, I would not recommend FoneDog to anyone and would advise people to steer clear if they want a hassle-free and legitimate service. I am so dissatisfied with my experience that I plan on contacting the Better Business Bureau to highlight this company's unscrupulous practices.

Read full review of FoneDog
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

FoneDog FoneDog Disappoints: A Failed Download and Lack of Customer Support

I recently had a disappointing experience with FoneDog's (fonedog.com) product and customer support. Despite paying $39.95 for their product, which had been advertised at a discounted price of $27.95, I was met with a failed download, leaving me unable to access the software. I attempted to troubleshoot the issue by downloading a file viewing app from the app store, but the file still would not open and appeared as scrambled symbols.

Feeling frustrated, I reached out to FoneDog's customer support team via email to address the issue. Unfortunately, I did not receive any response or indication that they were willing to help resolve the problem. As a result, I am feeling particularly disappointed in the lack of product quality, customer support, and overall service from the FoneDog team.

In fact, I am so dissatisfied that I would have given them a zero star rating if it was possible. As a customer, I expect a company to stand by their product, troubleshoot any issues, and provide support when needed, especially after paying for it. Unfortunately, this was not the case with FoneDog, and I cannot in good conscience recommend their product without reservation. Until they provide satisfactory customer support, I must withhold my endorsement of their product.

Read full review of FoneDog
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

FoneDog Revolutionize the Way You Retrieve Lost Text Messages with FoneDog IOS Data Recovery Tool

Are you frustrated with losing important text messages on your iPhone X? There are various reasons for losing message data, such as accidental deletion or mistakenly dumping the message to the trash pile. Thankfully, there is a solution to your problem. You can now recover deleted texts messages from your iPhone using third-party software. FoneDog IOS Data Recovery tool is a tool that can help you recover all your lost messages easily.

To begin the process, download FoneDog IOS Data Recovery and connect your iPhone to your computer. Next, click the "recover from IOS device" button and let the scanning process start. With just a few clicks, the program will automatically start scanning your iPhone to find the deleted files.

Once the scan is complete, simply select all the messages you want to retrieve and hit the recovery button. Voila! All your messages will be successfully retrieved in their original form! Gone are the days of wasting time and worrying about data loss.

FoneDog has revolutionized the way we handle deleted messages on our iPhones. Not only is it easy to use, but the software is also super reliable and guarantees the safe recovery of all your lost text messages. Don't overthink the process; give FoneDog IOS Data Recovery tool a try! You won't regret it.

Read full review of FoneDog
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

FoneDog Disappointing Service and Lack of Refund: My Experience with FONEDOG

for my refund and it's been weeks now. Needless to say, I am very disappointed with the service that FONEDOG provided.

As someone who constantly relies on their phone for both personal and work purposes, finding a solution to any issues is vital. When I stumbled upon FONEDOG's website and saw that they advertised being able to fix a specific problem that I was having, I was intrigued. The website dedicated a full page to this issue and assured that their services were reliable. Feeling hopeful that this was the solution I had been searching for, I decided to purchase a full membership.

However, my experience with FONEDOG was anything but reliable. Despite trying every method suggested, the issue with my phone simply persisted. Eventually, I was left with no choice but to take the phone to an Apple store, where they were able to reset it at no cost. Naturally, I felt that I would be entitled to a full refund from FONEDOG. After all, their website had explicitly stated their ability to fix the issue that had plagued my phone.

Unfortunately, my request for a refund was met with frustrating and repetitive follow-up questions. Despite clearly stating the problem that FONEDOG couldn't fix, they asked for the same information multiple times. I provided all of the necessary details, hoping that this would lead to a swift resolution. However, I am still waiting for my refund weeks later. The lack of communication and slow response time has left me feeling very let down by the service provided by FONEDOG.

Overall, my experience with FONEDOG was disappointing and failed to deliver on their advertised promises. I would caution anyone considering using their services to do so with extreme caution, and to be wary of their ability to fulfill their claims.

Read full review of FoneDog
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

FoneDog FoneDog review: Not worth the price - stick with iTunes

I recently came across FoneDog while searching for a reliable way to transfer all data from my older iPhone to a newer one. As someone who was skeptical about using the slow iCloud or iTunes, I decided to give FoneDog a try by downloading their demo. With just a few clicks, the software created a quick backup file that comprised all my data including photos, contacts, and settings, among others.

To restore this file onto my new phone, FoneDog required that I purchase a license for $29.99. Eager to get this process over with, I decided to bite the bullet and pay for it. However, much to my dismay, after purchasing the license, when I attempted to restore my data onto the new phone, I was informed that the program could only restore contacts and nothing else. This completely invalidated the backup file that included other important data, making it an utter waste of money.

Upon requesting a refund, I was presented with a few buried small print that stated all of the information they had conveniently failed to mention earlier, rendering the chances of anyone noticing it almost nil. I was utterly disgusted at how FoneDog had tricked me into paying $30 for practically nothing, and I would strongly advise people to avoid making the same mistake I did, and stick to using iTunes.

Read full review of FoneDog
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

FoneDog FoneDog Review: Promising Text Recovery Service Falls Short on Delivering its Promises

FoneDog (fonedog.com) is a service that promises to retrieve and recover deleted texts for Android phones. Unfortunately, based on one reviewer's experience, it seems that the service falls short of its promises. The reviewer found that the service did not work as advertised and did not actually retrieve deleted data. On top of that, there was little to no customer support available to help with the issue, except for an automated bot.

The reviewer also found that the options for payment were not very clear. They ended up paying $29.95 plus tax for just one month of the service, but even this did not yield any results. The service only seemed to copy existing texts from the phone to a computer, which was not helpful for those looking to recover deleted texts.

The experience with FoneDog was frustrating for the reviewer, who felt that they had wasted both time and money on a service that did not deliver. They ended up turning to their phone company for recommendations on third-party apps to try instead.

Overall, it seems that FoneDog may be one to avoid for those hoping to recover deleted data from their Android phones. The service does not seem to work as advertised, and there is little support available to help with any issues that arise.

Read full review of FoneDog
Hide full review

FoneDog complaints 8

ComplaintsBoard
A
9:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

FoneDog Disappointing Data Recovery: My Experience with FoneDog's Extract Software

how to use their program, but I followed all the instructions provided and yet I was still left with zero results, which is quite frustrating.

Aside from their poor customer service, their Extract software also failed to work as advertised for me. I attempted to recover some lost files on my Samsung s10e using this software, but sadly, it just couldn't get the job done. I even tried it again on a different device, but unfortunately, I still didn't see the results that I was hoping for.

It's quite disappointing to see that a company like FoneDog, who claims to provide excellent software and customer service, can turn out to be such a huge letdown. I wouldn't recommend this company's services to anyone looking for a reliable solution for their data recovery needs.

In conclusion, if you're in need of a reliable data recovery software that actually delivers on its promises, you might want to look elsewhere. FoneDog's Extract software just didn't meet my expectations, and their customer service was even worse. Save yourself some trouble and look for another option.

Read full review of FoneDog
Hide full review
ComplaintsBoard
N
9:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

FoneDog Unsatisfactory Experience with FoneDog: A Warning for Potential Customers

I had a rather disappointing experience with FoneDog (fonedog.com) recently, and I feel compelled to share my thoughts with others considering their services. Unfortunately, this product failed to deliver the results promised by the company, and as a result, I must advise against using it.

One of the most concerning issues I encountered was the lack of user-friendliness with this product. It was difficult to navigate and operate, which only added to my frustration when it failed to meet my expectations. Furthermore, I was extremely disappointed to discover that I could not receive a refund for the money I paid for this product, despite it being a complete letdown.

I cannot help but feel that I was conned by this company, and I do not want others to fall victim to the same fate. There are many other reputable products and services out there that will actually provide the results you need and deserve. I highly recommend doing your research thoroughly before making any purchasing decisions, especially with online products and services.

Read full review of FoneDog
Hide full review
ComplaintsBoard
K
9:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

FoneDog Avoid FoneDog - A Disappointing and Unreliable Data Recovery Service

I recently had the misfortune of trying out FoneDog and I have to say, it was a complete disappointment. Unfortunately, I cannot recommend this site to anyone looking to recover or backup their information. The product just doesn’t work. I spent hours trying to make it function properly and was left with nothing to show for it.

To make matters worse, when I contacted their customer service in hopes of a solution, I was met with rude and unhelpful responses. They refused to assist me in any meaningful way and seemed completely disinterested in addressing my concerns.

I was both dismayed and left feeling ripped off. I had bought into their promises of easy-to-use software that could solve my data loss worries. Instead, I ended up with nothing but a lot of wasted time and frustration.

Lastly, when I attempted to use their money back guarantee, I was met with even more obstacles and resistance. This is completely unacceptable and demonstrates a lack of integrity on their part.

So, if you’re in the market for a reliable and trustworthy data recovery service, I would strongly advise against FoneDog. Save yourself the hassle, time, and money, and consider other, more reputable alternatives out there.

Read full review of FoneDog
Hide full review

Is FoneDog legit?

Our conclusion: FoneDog's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

FoneDog earns a trustworthiness rating of 68%

Generally safe, but check closely before sharing details.

FoneDog has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Fonedog.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Fonedog.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Fonedog.com you are considering visiting, which is associated with FoneDog, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

FoneDog website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • FoneDog protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • Complaints Board has received reports that the website may be a possible fraud. To protect yourself, consider using a different website. If you find that the website is indeed fraudulent, report them to us, to help protect other consumers.
  • We conducted a search on social media and found several negative reviews related to FoneDog. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

FoneDog Beware: FoneDog Is Not Reliable for Mobile Device Data Recovery

If you stumbled upon FoneDog's website with high hopes of recovering lost data on your mobile device, beware! Unfortunately, this platform has developed a negative reputation for its unsatisfactory services. Users had the initial impression that FoneDog could aid in restoring lost information, resolving problems, and much more. However, once they begin using the website, they soon realize that it is not what they thought it was.

The issue with this service is that it lures you in with false promises, creating the illusion that it will provide you with the support that you need. This platform uses marketing tactics that make it seem like the solution to all your problems. However, once you input your information, you are stuck in a trap where nothing seems to work.

Furthermore, after using the platform and seeing no progress, you learn that you must pay for your "data." This is unacceptable, and you should never have to pay for something that should have been recovered in the first place. You deserve a platform that will provide the service it promised at the beginning, without forcing you to pay an additional cost.

In conclusion, FoneDog is not a trustworthy platform, and you should not entrust them with your lost data. You deserve a reliable and transparent platform that will solve your issues, without asking for more money in return. If you're looking for mobile device recovery services, do yourself a favor and keep looking, there's better out there.

Read full review of FoneDog
Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

FoneDog FoneDog Data Recovery Review: Is It Worth the Investment?

When it comes to data recovery for your devices, FoneDog is a name that often pops up. However, it's normal to feel hesitant when considering a new software for something as important as data retrieval. So, when I stumbled across FoneDog and saw that they offered a free trial, I decided to give it a go.

I spent about half an hour scanning my iPad, and I have to admit, the process was fairly simple and straightforward. The software seemed to be doing its job well, and I was hopeful that it would be able to recover all my lost data. However, when the scan was finished, I was disappointed to find out that I couldn't view or retrieve any of my recovered files unless I purchased a copy of the software.

Admittedly, I was a bit put off by this. But after considering the importance of my missing data and realizing that I had nothing to lose, I decided to take the leap and purchase FoneDog. And I have to say, I'm so glad I did!

Once I had access to the software, I was able to view and recover all my missing files with ease. It was such a relief to see all my photos and documents restored, and I couldn't be happier with FoneDog's performance.

Overall, I highly recommend FoneDog for anyone in need of reliable and efficient data recovery software. While the free trial may not fully satisfy all users, the investment is well worth it for the peace of mind and recovered data that comes with it.

Read full review of FoneDog
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

FoneDog Unreliable Service & Poor Support: A Warning against FoneDog Software

I strongly advise against using FoneDog as their service is unreliable and their customer support is frustratingly poor. The software they provide does not seem to function as advertised, which can leave users feeling hopeless and irritated. It's shocking to find out that they don't even disclose the fact that users have to root their phones before purchasing the software; this comes across as deceitful.

Moreover, reaching out to their customer service team for help is an incredibly distressing experience on its own. The staff member I interacted with regarding my issues with their software was beyond unhelpful - they refused to offer any practical solutions and had an altogether unpleasant attitude throughout the conversation.

Furthermore, when I encountered the same problems after using their software I requested a refund within just 30 minutes of buying the product, but they never replied to my request! This is unacceptable.

I would recommend finding an alternative software provider who is transparent about what's required for their product to work, has reliable customer support, and is willing to issue refunds when necessary. FoneDog does not meet any of these criteria and should be avoided at all costs.

Read full review of FoneDog
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

FoneDog Beware of FoneDog's Phone Recovery Product: A Waste of Money and Misleading Charges

I had a terrible experience with FoneDog's phone recovery product. I accidentally deleted some important files and was hoping this software could help me recover them. Unfortunately, it did not work at all. I followed all the instructions, but nothing happened. This was very frustrating and disappointing.

But that's not all. Even if you do manage to get a refund for your first purchase, they will continue charging you the same amount every month. This feels very misleading and unfair. I would not recommend anyone to buy their phone recovery product.

It's a shame because the website looks very professional and the product description makes it seem like it can solve all your data recovery problems. But in reality, it is just a waste of money. If you're looking for a reliable data recovery tool, I suggest you look elsewhere. There are plenty of other options that actually work and won't scam you.

Read full review of FoneDog
Hide full review
ComplaintsBoard
N
Verified customer This complaint was posted by a verified customer. Learn more

FoneDog Terrible Experience with FoneDog: Faulty Software and No Refunds

My experience with FoneDog has been absolutely awful. I recently purchased their software and was extremely disappointed to find out that it just didn't work for me. When I reached out to request a refund, they refused to honor it and I was left to deal with the consequences of my purchase.

After trying to use the software for a couple of days, I realized that it wasn't the right fit for my needs, so I contacted their customer service team to see about getting a refund. Unfortunately, they were incredibly unhelpful and refused to issue a refund, despite the fact that their product was clearly faulty.

To make matters worse, I even tried to cancel my subscription the same day I purchased it, but still ended up getting charged a month later. When I reached out to customer service again to ask for a refund, I was bounced around to three different websites and still was not able to secure a refund.

Overall, I am beyond disappointed with my experience with FoneDog. Their lack of customer service and unwillingness to issue refunds when their software doesn't work is unacceptable. I would never recommend this company to anyone and I wish I had never given them my business in the first place.

Read full review of FoneDog
Hide full review

Overview of FoneDog complaint handling

FoneDog reviews first appeared on Complaints Board on Apr 26, 2023. The latest review Exceptional Customer Service: My Experience with FoneDog (fonedog.com) was posted on May 10, 2023. FoneDog has an average consumer rating of 1 stars from 18 reviews. FoneDog has resolved 0 complaints.
Ratings on other sites
Trustpilot
Trustpilot
1.8
36 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. FoneDog contacts

  2. FoneDog emails
  3. FoneDog social media
FoneDog Category
FoneDog is related to the Mobile Apps and Add-Ons category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.