Menu
For Business Write a review File a complaint
Florida Lifestyle Vacation Rentals Customer Service Phone, Email, Contacts

Florida Lifestyle Vacation Rentals
Reviews and Complaints

www.ourcondo.com

Learn how the rating is calculated

1.0 3 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Florida Lifestyle Vacation Rentals Complaints 3

ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

Florida Lifestyle Vacation Rentals I paid for a Beach front Condo on Oct 2nd for 3 nights

I paid for a Beach front Condo on Oct 2nd for 3 nights. It was supposed to have 4 person occupancy with a King Bed and Queen Sofa Sleeper. But when we got there on Friday night, we found out they removed the Queen Sofa Sleeper and just put a regular couch. So now, only two people can sleep. I called the Office on Saturday morning and talked to Barbara. She said they would contact the owner. Vickey called me back and said the owner did replace the Sofa sleeper and put an army cot in the closet. They were still trying to contact the owner to find a better situation for us. But they never called us back all weekend. I had to take my 87-year-old mother to a residence in Largo off the beach. Today at checkout, Sandy the manager told me they knew about the problem on Oct 10th when they had the same problem with another guest but still didn't tell us or try to find a suitable replacement unit. We arrived on Nov 5th. They offered me a $100 refund even though I paid $800 and lost half of the sleeping occupancy. Their Money-back Guarantee is BOGUS. I call this a SCAM! How many others have been scammed by their advertisements? The Money Back Guarantee says if you are not 100% happy with the unit and they don't find a suitable replacement, they will refund 100%. They never even returned my call all weekend. The manager Sandy told me she has had problems when traveling and just "MADE DO" never even made a complaint! They knew about the issue almost a month before my arrival and never told me or tried to find better arrangements. That is intentional scamming. Their advertisement shows 4 person Occupancy! Now they are trying to change it.

Read full review of Florida Lifestyle Vacation Rentals
Hide full review
ComplaintsBoard
T
Verified customer This complaint was posted by a verified customer. Learn more

Florida Lifestyle Vacation Rentals We rented a place called Sunset Paradise Unit #9 in Indian Rocks, Florida for six people from February 4-19, 2022, through Florida Lifestyle

We rented a place called Sunset Paradise Unit #9 in Indian Rocks, Florida for six people from February 4-19, 2022, through Florida Lifestyle Vacation Rentals in Indian Shores, Fl (RES-XXXXX, Confirmaton *** Total Booking Charges of $3469.70 was paid in full. When we got there, we saw that the fridge was dirty and the kitchen walls were too. We called the office and they said they'd send someone over. A lady came and cleaned the fridge a bit, but that was it. We found a used condom on the floor by our bed, and there were lights out and mold around the patio door and on the walls of the deck. There were also broken floor tiles in the bedroom. We called the next day and were told no one could come over until 2:00 that afternoon, while we were gone. And that it was up to us to tell the cleaning person the problems, even though we had reported them to management. Since we were gone, she only picked up the condom and nothing else. We called again to report that this unit was in poor condition and we wanted to be moved elsewhere. They said nothing else was available and it would take up to five days to get any refund. Since there were four adults and two children needing to find some other location, without the money we had already paid for this unit, we were at a loss. When we checked out, we told them there was also exposed wiring by the lower bunk bed (no outlet cover) and mold around the floor boards, which was concerning, since our 8 year old grandson slept in that bedroom. The bedding had covered up the outlet, so this was found as we checked out. We completed a check-out survey, talked to Vickey and Sandy about this unacceptable and unsafe location, and asked them to contact the owners, since we were told it wasn't their responsibility, but the owners. Then were told they wouldn't refund our money, or compensate for the days the problems weren't corrected.

Read full review of Florida Lifestyle Vacation Rentals
Hide full review
ComplaintsBoard
T
Verified customer This complaint was posted by a verified customer. Learn more

Florida Lifestyle Vacation Rentals Air was broke for 5 days and nights

Air was broke for 5 days and nights. Management hung up on us telling us to take it up with God. They put Freon, it stayed at 79%. We arrived on July 3, to find no parking available. Someone had parked in our spot. We asked management to help, they called someone, but it wasn't until 4 or 5 hours before we could park. The manager gave us a guest pass for our son to visit, and there really wasn't any guest parking either. He knew we wouldn't find parking, apparently this happens every day at these condos. We had to locate parking down the street, so by the time we got settled, it was late. My husband said to me the next morning that was the worst night sleep, it was so hot. My daughter and grandbabies as well had to bring in fans. We waited until about 4 o'clock hoping the air would eventually cool. My husband and I have traveled, and we do not usually complain, but he said you need to call and see what they can do, it's hot. Well, I called the number they gave, and the lady told me it was the 4th, she didn't know if she could get someone out, and then changed her tone with me and said if it's so bad, why did you wait so long to call? I said we were hoping it would work, also we were busy taking our family to the beach. The air conditioner man came out, walked in, looked at it, did a few things, and left. He never said a word to us about what was wrong or if it would be cooler, it remained hot. I got a call the next day telling me they were changing the unit's air conditioning, and again the lady on the phone said why didn't you call earlier if you were that hot? I was so frustrated that they kept pointing their finger at us. I asked to speak to the manager; he got on the phone and said he was the owner and there was no one above him. He told me they put Freon, and it was manageable, the air was about 78%79%. I told him this was horrible treatment to be questioned over and over again about why I didn't call, and the parking situation was horrible. He was very rude and questioned me again and said we gave you guest parking, we put Freon. They changed the whole unit 5 days later, it got to be 80%, we couldn't use our kitchen. They told me just go out for the day; they did not provide another place for us or offer any compensation for all the trouble. The manager (owner) after I told him I would be calling the ComplaintsBoard.com said take it up with God and hung up on me. I waited until later and tried to call maintenance, and no one answered, we were on our own. This is the most unprofessional I've ever dealt with. Later I called the lady I originally booked with Cathy G. with Florida vacation rentals, and she said be quiet Mrs. I'm not listening to you, do what you want, you need to stop talking, I'm not listening, and why did you wait to call if it was so hot? Call whoever you want. The sad part is I trusted her when I booked; she also knew I was a Christian, that's why the owner told me to talk to God, this was very discriminating from the manager. They offered my husband $50 comp for all of our trouble; we've yet to see that. I really feel if the owner knew how bad they represented them, they would be very disappointed. I personally think they need to refund 5 days at the price we paid; we truly did not get what we paid for. And during a family get-together, we should have gotten better service. We paid a total of $1828.14 for 7 days, July 3-10. 5 days would be a refund of $1305.00.

Read full review of Florida Lifestyle Vacation Rentals
Hide full review

Is Florida Lifestyle Vacation Rentals Legit?

Florida Lifestyle Vacation Rentals earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Florida Lifestyle Vacation Rentals to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Florida Lifestyle Vacation Rentals is known for their high standards and safety. If you're thinking about dealing with Florida Lifestyle Vacation Rentals, it's wise to check how they handle complaints.

We found clear and detailed contact information for Florida Lifestyle Vacation Rentals. The company provides a physical address, phone number, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Florida Lifestyle Vacation Rentals has claimed the domain name for ourcondo.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Ourcondo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ourcondo.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

According to our analysis, Florida Lifestyle Vacation Rentals appears to be offering travel services on their website. While many travel companies are legitimate, it's important to be cautious and do your research before booking a trip to ensure that you are getting a good deal and not falling victim to a scam.

However ComplaintsBoard has detected that:

  • Florida Lifestyle Vacation Rentals protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Florida Lifestyle Vacation Rentals has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

Florida Lifestyle Vacation Rentals Reviews 0

Looks like Florida Lifestyle Vacation Rentals has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Florida Lifestyle Vacation Rentals, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Florida Lifestyle Vacation Rentals

Screenshot Florida Lifestyle Vacation Rentals
Florida Lifestyle Vacation Rentals, also known as ourcondo.com, is a premier vacation rental company that offers luxurious and comfortable accommodations for travelers looking to experience the best of Florida. With a wide range of properties available, from cozy beachfront condos to spacious villas, Florida Lifestyle Vacation Rentals has something to suit every traveler's needs and preferences.

What sets Florida Lifestyle Vacation Rentals apart from other vacation rental companies is their commitment to providing exceptional customer service. Their team of experienced professionals is dedicated to ensuring that every guest has a memorable and enjoyable stay. From the moment you book your vacation rental to the time you check out, you can expect personalized attention and support from the Florida Lifestyle Vacation Rentals team.

In addition to their exceptional customer service, Florida Lifestyle Vacation Rentals offers a range of amenities and services to make your stay as comfortable and convenient as possible. Many of their properties feature fully equipped kitchens, comfortable living areas, and private balconies or patios with stunning views. They also offer a range of concierge services, including grocery delivery, transportation, and activity planning, to help you make the most of your time in Florida.

Whether you're looking for a romantic getaway, a family vacation, or a group retreat, Florida Lifestyle Vacation Rentals has the perfect property for you. With locations in some of the most desirable destinations in Florida, including Destin, Panama City Beach, and Fort Walton Beach, you can experience the best of Florida's beaches, attractions, and activities.

Overall, Florida Lifestyle Vacation Rentals is a top choice for travelers looking for a luxurious and hassle-free vacation rental experience in Florida. With their exceptional customer service, range of amenities and services, and prime locations, you can relax and enjoy all that Florida has to offer.

Overview of Florida Lifestyle Vacation Rentals complaint handling

Florida Lifestyle Vacation Rentals reviews first appeared on Complaints Board on Jun 13, 2023. The latest review I paid for a Beach front Condo on Oct 2nd for 3 nights was posted on Jun 17, 2023. Florida Lifestyle Vacation Rentals has an average consumer rating of 1 stars from 3 reviews. Florida Lifestyle Vacation Rentals has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Florida Lifestyle Vacation Rentals Contacts

  2. Florida Lifestyle Vacation Rentals phone numbers
    +1 (727) 593-2000
    +1 (727) 593-2000
    Click up if you have successfully reached Florida Lifestyle Vacation Rentals by calling +1 (727) 593-2000 phone number 0 0 users reported that they have successfully reached Florida Lifestyle Vacation Rentals by calling +1 (727) 593-2000 phone number Click down if you have unsuccessfully reached Florida Lifestyle Vacation Rentals by calling +1 (727) 593-2000 phone number 0 0 users reported that they have UNsuccessfully reached Florida Lifestyle Vacation Rentals by calling +1 (727) 593-2000 phone number
  3. Florida Lifestyle Vacation Rentals emails
  4. Florida Lifestyle Vacation Rentals address
    19713 Gulf Blvd, Indian Shores, Florida, 33785-2480, United States
  5. Florida Lifestyle Vacation Rentals social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Florida Lifestyle Vacation Rentals Category
Florida Lifestyle Vacation Rentals is ranked 190 among 210 companies in the Travel and Tourism category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.