CB Insurance Services Florida Blue Complaints #62-81

Florida Blue review: denied mri but never sent me (patient) notice

Fed with Florida Blue of Columbia, US

Nov 26, 2019 12:29 pm UTC

According to my physician's office (a prominent top specialist in Boston) a necessary MRI was denied by Florida Blue (state employee retiree). Florida Blue has not even provided me a letter of denial which they are supposed to do. When I called my doc's office - they informed me that Florida Blue wants a Peer-to-Peer (I'm sure they are bottom of the pile customer reps). This lack of affording me the MRI is exacerbating my health issues including substantially decreased mobility as well as other issues. Does Florida Blue want the patient to become unable to walk before they will authorize NECESSARY PROCEDURES by top physicians/specialists who know a heck of a lot more than they do. Florida Blue causes direct harm to those they cover and regulatory agencies should investigate them thoroughly. Perhaps they should be sued when a patient's health declines because they were denied necessary procedures. Patients should keep a record of every call with Florida Blue (date, name, remarks made), all letters received, all denials/approvals. And then send complaints to regulatory agencies as well as legislators. They sure take the premium payments without a problem but when it comes to providing absolutely necessary care they are significantly lacking.

0 comments

Add a comment

Florida Blue - requesting peer to peer review of a claim. 1

Florida Blue - refund 5

Florida Blue - denied authorizations submitted by surgeon 2

Florida Blue - health insurance payment refund 1

Florida Blue - florida blue hmo

Florida Blue - NationsHearing

Florida Blue - Claim hasn't been paid after the appeal approval and other one is still pending a year later

Florida Blue - Health insurance

Florida Blue - denial of insurance claims

Florida Blue - ignorant customer service

View all Florida Blue reviews and complaints

Florida Blue Contacts

Florida Blue phone numbers

+1 (800) 352-2583

Click up if you have successfully reached Florida Blue by calling +1 (800) 352-2583 phone number 2 2 users reported that they have successfully reached Florida Blue by calling +1 (800) 352-2583 phone number Click down if you have unsuccessfully reached Florida Blue by calling +1 (800) 352-2583 phone number 0 0 users reported that they have UNsuccessfully reached Florida Blue by calling +1 (800) 352-2583 phone number

+1 (877) 352-5830

Click up if you have successfully reached Florida Blue by calling +1 (877) 352-5830 phone number 0 0 users reported that they have successfully reached Florida Blue by calling +1 (877) 352-5830 phone number Click down if you have unsuccessfully reached Florida Blue by calling +1 (877) 352-5830 phone number 0 0 users reported that they have UNsuccessfully reached Florida Blue by calling +1 (877) 352-5830 phone number

Florida Blue Centers

+1 (800) 926-6565

Click up if you have successfully reached Florida Blue by calling +1 (800) 926-6565 phone number 0 0 users reported that they have successfully reached Florida Blue by calling +1 (800) 926-6565 phone number Click down if you have unsuccessfully reached Florida Blue by calling +1 (800) 926-6565 phone number 0 0 users reported that they have UNsuccessfully reached Florida Blue by calling +1 (800) 926-6565 phone number

Medicare Members

+1 (800) 267-3156

Click up if you have successfully reached Florida Blue by calling +1 (800) 267-3156 phone number 0 0 users reported that they have successfully reached Florida Blue by calling +1 (800) 267-3156 phone number Click down if you have unsuccessfully reached Florida Blue by calling +1 (800) 267-3156 phone number 0 0 users reported that they have UNsuccessfully reached Florida Blue by calling +1 (800) 267-3156 phone number

Agent Contact Center

+1 (866) 946-2583

Click up if you have successfully reached Florida Blue by calling +1 (866) 946-2583 phone number 0 0 users reported that they have successfully reached Florida Blue by calling +1 (866) 946-2583 phone number Click down if you have unsuccessfully reached Florida Blue by calling +1 (866) 946-2583 phone number 0 0 users reported that they have UNsuccessfully reached Florida Blue by calling +1 (866) 946-2583 phone number

Employers & Benefit Administrators

+1 (800) 727-2227

Click up if you have successfully reached Florida Blue by calling +1 (800) 727-2227 phone number 0 0 users reported that they have successfully reached Florida Blue by calling +1 (800) 727-2227 phone number Click down if you have unsuccessfully reached Florida Blue by calling +1 (800) 727-2227 phone number 0 0 users reported that they have UNsuccessfully reached Florida Blue by calling +1 (800) 727-2227 phone number

Physicians & Providers

+1 (800) 955-2227

Click up if you have successfully reached Florida Blue by calling +1 (800) 955-2227 phone number 0 0 users reported that they have successfully reached Florida Blue by calling +1 (800) 955-2227 phone number Click down if you have unsuccessfully reached Florida Blue by calling +1 (800) 955-2227 phone number 0 0 users reported that they have UNsuccessfully reached Florida Blue by calling +1 (800) 955-2227 phone number

Group Sales

+1 (877) 465-1125

Click up if you have successfully reached Florida Blue by calling +1 (877) 465-1125 phone number 0 0 users reported that they have successfully reached Florida Blue by calling +1 (877) 465-1125 phone number Click down if you have unsuccessfully reached Florida Blue by calling +1 (877) 465-1125 phone number 0 0 users reported that they have UNsuccessfully reached Florida Blue by calling +1 (877) 465-1125 phone number

Individual and Family Plans & Medicare Plans

More phone numbers

Florida Blue emails

socialmediasupport@floridablue.com

100%
Confidence score: 100%

Support

socialmedia@floridablue.com

99%
Confidence score: 99%

communication

floridabluefoundation@floridablue.com

10%
Confidence score: 10%

More emails

Florida Blue address

4800 Deerwood Campus Parkway, Jacksonville, Florida, 32246, United States

Florida Blue social media
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

May 22, 2026
View all Florida Blue contacts