FlixBusinternet booking engine glitches

Hello, as a tourist (visitor) to Munich, I booked a trip from Munich to Innsbruck and back for the 30th Sep. During the online booking process, I selected my journey as originating from Munich on 30th Sep and return for the same day.

There were two passengers booked on the reservation number #[protected]

The ticket I received was a follows

1. Munich to Innsbruck 30th Sep at 7.30
2. Innsbruck to Munich 30th Sep at 7.15

While I could perform the first journey from Munich to Innsbruck 30th Sep at 7.30 am, when I tried to perform my return journey at 7.15 pm from 2. Innsbruck to Munich, I was told my ticket was invalid.

The driver refused to let me on the the bus and I was forced to pay 40 Euro (Cash) the driver refused to accept credit card payment.

Not only was the driver very rude but I was refused a receipt.

Oct 03, 2019

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