SUBMIT A COMPLAINT

FlixBus / FlixMobilitytrip from dresden to prague

1
D Nov 02, 2019

I booked my trip number (#[protected]) at 11:50 to Prag. I got there at 11:40 and found the bus at 11:47 (because it was white and they're usually green). So, 3 minutes before departure and the driver didn't allow me to get in and said I should have been there 2 minutes before. Then here was very impolite and closed the door, them left at 11:49h. Even then, I got a refund of only 50%. That's totally unfair and I feel humiliated by this company who doesn't care the least about their customers. Sad!

FlixBus / FlixMobility

Post your comment