The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Fixya.compoor information, refused to give refund

J Review updated:

Received very basic information from "expert" . When I explained I was well past his info in the logic tree, I did not get a reply. Went to another sight, got an immediate response. Info was spot on . Problem solved . Requested fixya to refund my $20.00 . First I was told I had not been charged, (false) Then after contacting them two more times I was told they were unable to understand my question. I dont believe they are a reputable business, WATCH OUT!

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

Responses

  • Lo
    Louis Sing Aug 02, 2019

    My name is Louis Sing. 38 Scarlet Oak Circle.Palm Coast, Fla. 32137. My order is [protected]) it arrived incomplete 60 days later. One pair of pants is missing. I received 4 shorts instead of 5 like promised. Buy 4 get 1 free. Size is too small. In fact 2 sizes might fit. No return address. Tried to get my refund by sending back the merchandise. No place to send it. Also no bill or receipt.if it was earlier I would had cancelled my order with AX .they have a website: [email protected] but I keep getting mailer-demon . I would like someone to answer me back. I want to send the merchandise back for a return. Also I would like my $99.96 back. Please answer my e-mail. I order from Germain.myshopify.com

    0 Votes
  • Fi
    FixYa Support Aug 31, 2011

    We are always willing to assist you.
    Please be advised that you will be contacted by our representative soon.

    0 Votes

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