Five Star Bath Solutions review: Failed to refund $500 with theee business days cancellation with romerp

On June 15, 2026, Initially, Romero and I completed an order for walk in shower. The CONTRACT stated the $500 deposit for master bathroom. may be CANCELLED within 3 Dates is not required to give a reason. On June 18, 2026, I notified Five Star via phone.

On June 18, 2026, Romero ignored my cancellation request and INDUCED a plan to extend the contract installation up to 1 year with the same plan as the initial contract, "BAIT AND SWITCH".

Up to today, September 7, 2026, my $500 deposit was never return.Why do a 5-Star Bath Solutions put in OONTRACT, "NO REASON is required and YET Romero pull a typical salesman BAIT AND SWITCH with a so-counteroffer and CHANGED the contract that I was tricked to keep my $500 deposit.

To me, any inducement invalidated by Romero to make a sale, when I never agreed to the 1-year installation terms and conditions. my deposit. Keeping my deposit by misleading the deposit as a HOSTAGE, is AN UNEARNED FEES and I changed my mind on remodeling. I cannot rate this sham contract a ZERO, when NOTHING was done, other than taking advantage of a 67-year-old on a fixed income, it not my idea of a 5-Star Bath Solutions. II want my $600 deposit returned to me.