Firstdress
reviews and complaints

I recently purchased a dress from Firstdress.com for my daughter's wedding in July. Instead of opting for a custom size, I decided to play it safe and go with a standard size. I had my reservations about buying online, but I thought that if the dress didn't meet my expectations or fit properly, I could simply return it. Little did I know that this decision would lead to a disappointing experience.

Upon receiving the dress, I was immediately taken aback. It looked nothing like the photo displayed on the website. The quality was subpar, and the material felt itchy and uncomfortable against my skin. To make matters worse, the dress was incredibly tight around my stomach area, making it impossible for me to bend or sit comfortably. It was clear that this dress would not provide the level of comfort I desired, and I simply did not like how it looked on me.

Determined to rectify the situation, I wasted no time in initiating the return process. However, dealing with Firstdress.com proved to be a complete waste of my time. The company's customer service was abysmal, showing no concern for my dissatisfaction. They refused to accept responsibility for their poorly made products, instead placing the blame on me for not being satisfied with their ill-fitting dresses. It was truly disheartening to witness their lack of accountability and their sole focus on profiting from unsuspecting customers.

Reflecting on my decision to order from Firstdress.com, I can't help but feel disgusted and ashamed. I allowed myself to be swayed by their enticing website and ended up with a dress that fell far short of my expectations. It serves as a reminder to be cautious when making online purchases, as not all companies prioritize customer satisfaction or deliver on their promises.

In conclusion, I strongly advise against ordering from Firstdress.com. Their products are cheaply made, ill-fitting, and uncomfortable. The company's lack of integrity and disregard for customer satisfaction is truly disheartening. Save yourself the disappointment and frustration by seeking out a more reputable and reliable online retailer for your dress needs.

I bought this dress from Firstdress.com to wear to my daughter's wedding. The website said it would arrive in 8-12 days, but it took a whopping 21 days for it to show up. By that time, I had to scramble and buy a dress from a local store, but they didn't have the right color or style that I wanted. Turns out, the website doesn't mention that they are located across the sea, so the shipping is super slow.

When the dress finally arrived, it was a disaster. The quality was absolutely terrible and it was defective. The fabric was as thin as paper, and the lining of the bodice was way too big, causing it to bunch up and wrinkle in the most unflattering way. It just wouldn't lay smooth no matter what I did. I was so disappointed.

I tried to contest the charge on my credit card and asked for a refund, but it was a lost cause. The delivery took so long and the company took forever to respond to my emails, so by the time they got back to me, it was too late to dispute the charge. It was such a frustrating experience.

In my correspondence with First Dress, they kept asking me for pictures of the dress (which I sent), and they even had the audacity to suggest that we split the difference. Can you believe that? They never gave me any refund, not even a small amount. It was a complete rip-off.

Honestly, I urge you to save yourself the trouble and avoid doing any business with this company. They are incredibly unethical and their workmanship is just terrible. Don't make the same mistake I did.

I gotta say, my experience with Firstdress was a total disaster. I mean, seriously, I've never had such a negative online shopping experience in my life. So, here's the deal: I ordered this fancy outfit for my daughter's wedding, and I even went the extra mile and gave them my custom measurements. I thought, "Hey, this is gonna be perfect!" Boy, was I wrong.

When the package finally arrived, I eagerly tried on the jumpsuit. It fit okay, I guess, but the construction was just plain awful. I mean, I wouldn't even wear it out in public, let alone to my daughter's wedding. And don't even get me started on the jacket. It was a complete disaster. It didn't even come close to fitting me, and the lace? Oh, man, it was all over the place. It looked like they closed their eyes and sewed it on. Talk about a hot mess.

Naturally, I complained. I mean, who wouldn't? I asked them to take it back and give me a refund. But you know what they said? They had the audacity to tell me that they couldn't accept returns for custom orders. Can you believe that? I was furious. So, we went back and forth with emails for a whopping four months. Can you imagine the frustration?

Finally, they came up with a brilliant solution. They said I could keep the outfit, but they would only refund me $40.00. Yeah, you heard that right. Forty measly bucks. I wasn't thrilled, but I figured it was better than nothing. So, I agreed. But guess what? After that last email where they claimed they passed my info to their accounting department, I never heard from them again. No more replies to my emails, no compensation, nothing. It's like they vanished into thin air.

Let me tell you, I wish I had done my homework and read some reviews before I made the mistake of buying from Firstdress. I mean, seriously, save yourself the trouble and stay far, far away from this website. I can't stress this enough: NEVER, EVER, EVER buy anything from Firstdresss. Trust me, you'll thank me later.

When I got the dress I ordered from Firstdress, I immediately noticed that it was super heavy. The long skirt had not one, but two layers, and the bodice had a whopping three layers. Talk about excessive! But that wasn't the only issue. The lace on the bodice didn't even match up properly in the back. It was all wonky and uneven, like a jigsaw puzzle gone wrong.

So, being the responsible customer that I am, I decided to shoot them an email the very next day. I let them know about these glaring mistakes and made it clear that I wanted to return the dress and get my hard-earned cash back. You won't believe what they suggested first - they offered to make a whole new dress for me! Can you imagine? I politely declined their offer because, honestly, who has time to wait for another dress to be made?

Now, here's where the real fun begins. I started bombarding them with emails every single day, asking for the return procedures. I mean, I was practically begging them to take their dress back. And do you know how long it took for them to respond? Almost three weeks! Can you believe the nerve?

Finally, they got back to me and guess what they said? They wanted photos! Can you believe it? I had to take pictures of the dress, probably to prove that I wasn't making up some wild story. So, I snapped some shots and sent them off, thinking that this would finally get the ball rolling.

But oh no, the saga continued. They had the audacity to tell me that I needed to send the dress all the way back to China before they would even think about processing my refund. Can you believe the cheek of it? Here's the kicker though - the return address on the package they sent me was from New York, not China. Talk about shady business practices!

Now, let me tell you something. On their fancy website, Firstdress claims that they accept returns and refunds if you're not satisfied. Well, let me tell you, that's a load of baloney. They will do everything in their power to delay the process or find any excuse not to give you back your hard-earned money. It's like they're playing a game of hide and seek with your refund!

So, my dear friends, I implore you, do not, I repeat, DO NOT order anything from this website. Save yourself the headache, the frustration, and most importantly, your precious money. Trust me, you'll thank me later.

Firstdress.com was, hands down, the worst company I've ever dealt with. Let me tell you about my experience. So, I decided to order a wedding gown from them on a Thursday. But guess what? Bright and early on Saturday morning, before they even lifted a finger to process my order, I had a change of heart and decided to cancel it. I mean, who wouldn't, right?

Now, here's where the real nightmare began. I sent them an email, but did I get a response right away? Oh no, not at all! I had to wait until the following week to hear back from them. Can you believe it? And when they finally did reply, they had the audacity to tell me that I could only get an 80% refund. Can you imagine my frustration?

Despite my disappointment, I reluctantly agreed to their terms. But let me tell you, the waiting game was far from over. I sent them several more emails, desperately seeking an update, but all I got was radio silence. Weeks went by, and still no sign of my hard-earned money. That's when I had to take matters into my own hands.

I had to resort to threatening them with legal action just to get my refund. Can you believe it? It shouldn't have come to that, but desperate times call for desperate measures, right? Finally, after what felt like an eternity, I received my refund today. Thank goodness!

Now, let's talk about the real reason I canceled my order in the first place. I had heard through the grapevine that the dresses from Firstdress.com were poorly made. And boy, were those rumors true! The quality was just downright awful. I mean, who wants to wear a dress that falls apart at the seams? Not me, that's for sure.

But that's not all. The sizing was all over the place. I mean, seriously, who designs a dress with one size at the top and a completely different size at the bottom? It's just plain ridiculous. I read about these issues, and let me tell you, it was a mess. Definitely not what you'd expect from a reputable company.

So, my advice to you is simple: stay far, far away from Firstdress.com. They are a nightmare to do business with. Their workmanship is abysmal, and if they owe you money, good luck getting it back without a fight. I even had a lawyer on standby, just in case things got really messy. Trust me, save yourself the headache and find a better place to shop for your wedding gown. You'll thank me later.

I recently made a purchase from Firstdress for my son's wedding, and let me tell you, it was quite an experience. Now, I've never really splurged on a dress for myself before, so I was really looking forward to this special occasion. However, my excitement quickly turned into disappointment when I received my order.

First of all, the dress arrived in this itty-bitty bag or package, and I couldn't believe my eyes when I saw what was inside. It was the ugliest dress I had ever laid my eyes on! I had ordered a lovely Sage color, but what I got was a blinding Neon Green. Talk about a fashion disaster!

But that's not all. The quality of the dress was absolutely horrendous. The stitching was all over the place, and it was falling apart before my very eyes. I couldn't help but shed a few tears over this heartbreaking situation. I mean, who wouldn't be upset after spending so much money on something that turned out to be a complete mess?

In my frustration, I decided to reach out to the company via email. A lady named Alice responded, and let me tell you, she wasn't the most helpful. She went on about how 70% of their profit goes towards the materials used in the dresses, and how they would lose money if they gave me a refund. Can you believe that? I had to argue with her for months before she finally agreed to give me a measly $40 refund. At that point, I was just so fed up that I said, "Whatever."

Well, it's been a whopping four months since that conversation, and guess what? I still haven't received my refund. Can you believe the audacity of this company? Not only do they go by the name Firstdress, but they also have other names associated with them. I noticed this because their websites all look so similar, and they even share the same corporate office address. It's like they're trying to hide something!

These companies, or should I say, this one sneaky company, should be held accountable for the poor quality products they're sending out to unsuspecting customers like me. We put our hopes and dreams into finding that perfect dress for a special occasion, and all we get is disappointment. It's just not right.

So, my fellow shoppers, please beware of Firstdress and all its aliases. Don't let their fancy websites fool you. They're just out to make a quick buck, leaving us with nothing but shattered dreams and hideous dresses. Let's demand better and hold them responsible for their actions!

So, I decided to order a dress from Firstdress for my daughter's wedding. I was really excited when it finally arrived, but boy, was I disappointed! When I tried it on, it was way too small and the quality was just terrible. I mean, seriously, who tacks a dress instead of sewing it properly? And to top it off, the color was just plain weird.

Naturally, I went to their website and filled out the refund form, hoping for a quick resolution. But guess what? Nothing happened! I was left hanging, feeling frustrated and wondering what to do next. That's when I remembered the email I received from the person who took my order. I decided to reach out to them and explain the whole situation, hoping they could guide me on how to return the dress.

Well, let me tell you, it was like a never-ending email chain! We went back and forth for a whopping 26 emails! Can you believe it? They even had the audacity to ask me for pictures of the dress. I mean, come on! I clearly stated that it didn't fit and I wanted my money back. But they insisted that it was beautiful and well-made, trying to convince me to keep it. Seriously, who do they think they're fooling?

After all the back-and-forth, they finally offered me a partial refund of $40. Can you believe that? I mean, that's just insulting! So, I stood my ground and told them I was going straight to my credit card company to dispute the charges. And you know what? The very next day, Firstdress decided to refund $125 out of the $200 I paid. It's a good thing my credit card company had my back and removed the charge from my card.

In the end, I was lucky that my credit card company came through for me. But let me tell you, this whole experience was a nightmare. I strongly advise you to shop somewhere else if you want to avoid all the hassle and disappointment. And don't be afraid to explore other avenues to get your refund. Trust me, you'll thank me later.

I decided to give this company a try because I heard that they offer returns, which is important to me when shopping online. I always worry about getting the right fit, so when I saw their promise to prioritize customer satisfaction and provide the best experience possible, I took a chance. Unfortunately, my experience didn't live up to their claims.

First of all, the dress I ordered arrived almost two weeks late. That was already a disappointment. But when I finally received it, I was shocked to find that it was two sizes too big. I immediately reached out to the company through email, hoping for a prompt response. However, they never replied in a timely manner. It was frustrating to be left in the dark without any shipping details or updates.

To make matters worse, when I finally did get a response, they had the audacity to tell me that the dress fit my daughter perfectly fine. But that couldn't be further from the truth. The dress was so loose around her rib cage that she could grab two fistfuls of fabric. It didn't even fit properly in the chest area, as she could have easily stuffed two rolls of toilet paper to fill the empty space. And let me tell you, my daughter is not petite by any means.

When I requested a refund, they had the nerve to suggest that I go and have the dress altered to fit my daughter. They claimed that it was hand-stitched, making it impossible for them to accept a return. But I knew they were lying. I have had 10 years of experience in 4-H sewing, and I can easily recognize a hand stitch. This dress was clearly made with a machine. To add insult to injury, they even removed the label from the dress, which I later found in another state at their dress shop. So much for their claim of it being one-of-a-kind.

In conclusion, I strongly advise against dealing with this company. They have proven to be unresponsive, dishonest, and unwilling to provide a satisfactory resolution. I wouldn't even give them a single star for their poor service.

I recently made a purchase from Firstdresss through their online platform, and after placing my order, I decided to check out some reviews. Additionally, I took the time to read through their return policy and refund information. While going through their cancellation policy, I discovered that a full refund would be granted if the order was canceled within 24 hours of payment confirmation. Shortly after, I received an email from them stating that my payment had been approved by my credit card company. In response, I replied to the email expressing my desire to cancel the order and reminding them that I was eligible for a full refund since I had canceled within the specified time frame.

To my surprise, their reply urged me to reconsider, as they claimed to have checked and confirmed that the dress I had ordered was in perfect condition. However, I remained firm in my decision and reiterated my request for a cancellation and full refund. In their subsequent response, they assured me that they would assist me in obtaining a full refund and asked for my patience in the matter. All of these exchanges took place last night, and I will wait until the situation is resolved before finalizing my rating. At this point, I would give them 3 stars.

If Firstdresss follows through with their promise and issues me a refund, I will gladly upgrade my rating to 5 stars for their adherence to their cancellation policy. However, if they fail to provide the refund as promised, I will have no choice but to give them a disappointing 1-star rating. It's unfortunate that I didn't come across this review earlier. This is actually the second Chinese company I've dealt with recently that seems to have questionable practices. It's frustrating to know that American law cannot hold them accountable in China. This experience has certainly made me more inclined to support American businesses.

I apologize for not being able to provide a photo as evidence, but I have included a redacted copy of the email purchase confirmation to protect my privacy.

Firstdresss, thank you for your attention to my concerns and for offering your products. I appreciate your prompt response and hope for a satisfactory resolution to this matter.

Order Details:
Order Status: Processing
Order ID: 39... 09...
Date Added: 2022-04-25
Shipping Method: Shipping fee
Telephone
Instructions
(PUSH)PAY: success?OrderNo: 39***09*** | TradeNo: 2*** 2042***4481*** | orderInfo: Transaction Approved
Payment Address... Shipping Address...

This company, Firstdress, is not reliable at all. They took my money and it took them a whopping 5-6 weeks to deliver the dresses I ordered. And guess what? None of them fit properly! I was so disappointed. I tried reaching out to their customer service through email a total of 8 times, but they haven't offered any solution or even bothered to respond. I even asked for a return authorization and told them I'd be willing to keep the credit on my account and maybe order something else, but still no response. It's clear that they have no sense of responsibility and their customer service is non-existent. I should have read the reviews before making a purchase from them. Now I understand why they have such terrible reviews. I wish I had done my research beforehand. So, my advice to you is to be cautious and not buy anything from FirstDress.com.

I have the documentation of my purchase from March, and I received the 3 items in mid-April. But as of today, May 11, I still haven't received any response regarding the return authorization. This forced me to dispute the charges with my credit card company. It's really frustrating that I had to go through all this trouble just to get a resolution.

I've been trying to get in touch with their customer service since April 30, but they haven't responded at all. It's really disappointing. I had no choice but to put the items in dispute. I've sent them multiple emails about this issue, but they seem to be ignoring me.

Iveta Akel
Business Manager
Perfect Smile Dentistry
Big Smile Dentistry

DISCLAIMER: CONFIDENTIALITY NOTICE: This e-mail and any attachments are confidential and may be protected by legal privilege. If you are not the intended recipient, be aware that any disclosure, copying, distribution, or use of this e-mail or any attachment is prohibited. If you have received this e-mail in error, please notify us immediately by returning it to the sender and delete this copy from your system. Thank you for your cooperation.

-----Original Message-----
From: ***@aol.com
To: ***@gown.clothing ; ***@aol.com
Sent: Mon, May 3,2021 11:19 am
Subject: Fwd: Urgent!: Firstdresss - Order ***

I've been trying to return the 3 dresses for 2 weeks now. If you don't provide the return authorization, I'll be forced to dispute the charges with my credit card company. I want to mail the dresses back as soon as possible. I would appreciate your cooperation. These dresses are expensive and they don't fit properly. I had plans to order other items once these are returned and the credit is processed. But seeing how your customer service is so poor, I don't feel confident ordering from your company in the future unless this matter is resolved immediately.

Iveta Akel
Business Manager
Perfect Smile Dentistry
Big Smile Dentistry

DISCLAIMER: CONFIDENTIALITY NOTICE: This e-mail and any attachments are confidential and may be protected by legal privilege. If you are not the intended recipient, be aware that any disclosure, copying, distribution, or use of this e-mail or any attachment is prohibited. If you have received this e-mail in error, please notify us immediately by returning it to the sender and delete this copy from your system. Thank you for your cooperation.

-----Original Message-----
From: ***@aol.com
To: ***@aol.com
Sent: Fri, Apr 30,2021 10:09 am
Subject: Fwd: Urgent!: Firstdresss - Order ***

Iveta Akel
Business Manager
Perfect Smile Dentistry
Big Smile Dentistry

DISCLAIMER: CONFIDENTIALITY NOTICE: This e-mail and any attachments are confidential and may be protected by legal privilege. If you are not the intended recipient, be aware that any disclosure, copying, distribution, or use of this e-mail or any attachment is prohibited. If you have received this e-mail in error, please notify us immediately by returning it to the sender and delete this copy from your system. Thank you for your cooperation.

-----Original Message-----
From: ***@aol.com
To: ***@gown.clothing
Sent: Fri, Apr 30,2021 10:08 am
Subject: Re: Urgent!: Firstdresss - Order ***

The size is an issue, and I also don't like the actual fabric and fit. I want to return them. Once I have a full credit, I'll order something else. I want a completely different design because these dresses don't look good on me. Please send me the return label. Thank you very much.

Iveta Akel
Business Manager
Perfect Smile Dentistry
Big Smile Dentistry

DISCLAIMER: CONFIDENTIALITY NOTICE: This e-mail and any attachments are confidential and may be protected by legal privilege. If you are not the intended recipient, be aware that any disclosure, copying, distribution, or use of this e-mail or any attachment is prohibited. If you have received this e-mail in error, please notify us immediately by returning it to the sender and delete this copy from your system. Thank you for your cooperation.

-----Original Message-----
From: Alice
To: ***@aol.com
Sent: Thu, Apr 29,2021 11:50 pm
Subject: RE: Urgent!: Firstdresss - Order ***

Hi

I am so sorry for that.
Are they big or small for you?
Can we have some photos of these dresses for check?
If possible, you

I gotta say, I'm really bummed about my experience with Firstdress (firstdress.com). Like, seriously, if there was an option to give them less than 1 star, I would totally go for it. Let me tell you, it was a total disaster from the get-go. So, I splurged and ordered this dress for a whopping $200, right? And guess what? When it finally arrived, it was all twisted up in this plastic bag that I legit mistook for trash. Can you believe it?

But wait, it gets worse. This dress didn't even have a label to tell me what kind of material it was made of or how to clean it. Like, come on, Firstdress, give a girl some info! I was so disappointed the moment I laid eyes on it. And to top it all off, it didn't even fit me properly. I mean, I ordered it specifically for a wedding, so you can imagine how crushed I felt.

So, I reached out to their customer service on 07/03/2022, and let me tell you, the emails we've been exchanging have been a total nightmare. Their English is just... ugh, horrible. It's like they don't even care about making sense. And get this, they have the audacity to offer me a measly 12% refund to discourage me from returning the dress. Can you believe the nerve?

Listen, I'm telling you right now, do not, I repeat, DO NOT order anything from Firstdress. Save yourself the headache and disappointment. Trust me, it's just not worth it.

This company, Firstdress, is a real mess. Seriously, don't even think about ordering from them. So, I decided to get myself a dress for this fancy wedding I was attending, and I thought, "Hey, why not give Firstdress a shot?" Big mistake, my friend. When the dress finally arrived, it was like they sent me a dress for a doll or something. It was four sizes too small! Can you believe that? I mean, come on, how hard is it to get the size right?

Naturally, I wanted to return it and get my money back. But guess what? They conveniently forgot to include a return label in the package. How convenient, right? I've been waiting for four whole months now, hoping that maybe, just maybe, they'll send me that return label. But nope, it's like they vanished into thin air. I guess I'll never see that label, or my money, again.

And get this, there's no way to call their customer service. No 800 number, no nothing. It's like they don't even care about their customers. I mean, is it too much to ask for a little bit of support when you're dealing with a company? Apparently, for Firstdress, it is.

Oh, and let's not forget about the lack of paperwork. Seriously, not even a simple thank you note or an invoice. Nothing. It's like they just threw the dress in a bag and shipped it off without a care in the world. Talk about unprofessional.

Now, let's talk about the quality of the dress. Spoiler alert: it was terrible. The material was cheap and flimsy, definitely not worth the $200 I paid for it. And don't even get me started on the craftsmanship. It was a disaster. I could've sewn a better dress myself, and trust me, I'm no fashion expert.

Honestly, this whole experience just confirms my suspicions about China ripping off other countries. Firstdress is just another example of that. You can't trust their word, my friend. Don't fall for their fancy website and all those pretty pictures. It's all a facade.

So, take my advice and stay far away from Firstdress. Save yourself the headache and disappointment. Find a reputable company that actually cares about their customers and delivers quality products. Trust me, you'll thank me later.

I gotta tell ya, folks, steer clear of this store called Firstdress. I mean it, DO NOT, I repeat, DO NOT order anything from these guys. Let me tell ya, their products ain't what they claim to be, and guess what? They won't give you a refund, not in a million years! They come up with all sorts of excuses just to avoid giving you your hard-earned cash back. Can you believe it?

So get this, they even had the audacity to ask me for my body measurements, as if that's gonna prove anything about their ill-fitting product. Can you believe the nerve? And get this, they offered me a measly 12% refund, like that's gonna make up for the whole shebang. But wait, it gets worse. They started spewing out all these lame reasons why they couldn't refund the dress. They claimed their warehouse was too far away, like that's my problem. Then they said it would cost an arm and a leg to mail it back, as if I'm made of money. And to top it all off, they had the audacity to say it might get lost in the mail. Can you believe the nerve of these guys?

Listen up, folks, this company is nothing but a rip-off. I'm telling ya, DO NOT, I repeat, DO NOT purchase anything from them. You'll just be throwing your hard-earned money down the drain. Consider yourself warned, folks. BUYER BEWARE!

I recently purchased a 3-piece pants outfit from Firstdress for an upcoming wedding. It took a whopping 21 days for the package to arrive, which was a bit longer than expected. When I finally opened it, I noticed that the outfit didn't quite match the picture on the website. However, I was willing to overlook that minor discrepancy.

The pants fit me just fine, but the jacket was a little tight around the shoulders. It was still manageable, though. The real issue arose when I tried on the top. Oh boy, it was way too small! There was no way I could wear it to the wedding, and I immediately decided to return it.

I reached out to Firstdress to initiate the return process, and they asked me to put on the entire outfit and send them a picture. Now, call me old-fashioned, but I wasn't comfortable with that request. I politely declined, explaining that it wasn't necessary. Surprisingly, they then offered to redo the top for me, but they wanted an additional $25 for shipping. I firmly declined their offer, as I didn't think it was fair to pay extra for their mistake.

After going back and forth with their customer service team, we finally reached an agreement. They agreed to refund 25% of the total cost of the outfit. Now, I'm just waiting to see if they follow through with the refund. I'm keeping my fingers crossed.

This whole experience has taught me a valuable lesson: always read reviews before making a purchase. I suspect that Firstdress simply copies outfits from pictures and creates them as they receive orders. It's a risky gamble, and I wouldn't recommend placing an order with them. Save yourself the hassle and find a more reliable online retailer.

We recently purchased a wedding dress from Firstdress.com for our daughter's special day. We made sure to pay for the dress, delivery, and even opted for fast delivery to ensure it arrived on time. However, to our dismay, the dress arrived a whole week late, just moments before the wedding ceremony. Imagine our disappointment when we discovered that the dress was in an absolutely dreadful condition. Words cannot adequately express the sheer hideousness of the dress we received. It was nothing like the beautiful gown showcased on their website.

In our frustration, we attempted to contact the merchant, but unfortunately, the only contact information provided was an email address. Even then, their responses were few and far between. This whole experience left us feeling incredibly disheartened. We were unable to obtain a refund for the dress or even receive a simple apology from the merchant. As a result, our daughter was unable to wear the dress she had dreamed of, and we were left scrambling to find a replacement in just a matter of days.

We strongly advise against using this website, as our experience with Firstdress.com was nothing short of a nightmare. Save yourself the trouble and avoid making any purchases from this site.

I bought a fancy pant dress from Firstdress for my son's wedding in September, but boy, was I disappointed when it arrived! The fit was absolutely terrible. I mean, seriously, you send them your measurements so they can make it custom fitted, right? Well, let me tell you, the jacket they sent me was the size of a child's! And don't even get me started on the pants. They were so long, they practically reached my height! The only saving grace was that the top was somewhat okay.

Now, here's where the real frustration kicks in. I've been going back and forth with these guys through a whopping 30 emails. Can you believe it? And get this, they're apparently based in China! I always thought they were an English company. Talk about a surprise. Anyway, I've been communicating with them since August, and it's now October. That's two whole months of my life wasted on this dress debacle.

After all the hassle, I finally caved and agreed to settle for only 45% of the $300 I paid. Can you imagine? I thought I was being reasonable, but now I'm left wondering, where's the money? It's like they've vanished into thin air. What a ripoff, I tell ya. If only I had read some reviews before placing my order. Lesson learned, I suppose. It's just a shame that there isn't a way to warn others about this company and protect them from falling into the same trap. I genuinely believe they're running a scam here.

I would strongly advise against using this company, Firstdress. I recently made a purchase of a pantsuit, but to my dismay, it arrived in the wrong size and color. I reached out to them via email, seeking guidance on how to return the item. However, Alice from First Dress has been evasive and has not provided me with any instructions for returning the pantsuit. I even sent pictures clearly depicting the incorrect color, but Alice insisted that it looked fine to her. I also mentioned that the pantsuit was too small, not the size I had ordered, but she has yet to address this issue. Despite my repeated requests for return instructions, Alice from First Dress has refused to provide them, preventing me from returning the dress and obtaining a refund.

Let me tell you, this company is absolutely dreadful. The material used in their products is of poor quality, and the workmanship is severely lacking. In fact, I believe they should be called "Last Dress" because I will never make the mistake of purchasing from them again. Their products are simply not worth the hassle and disappointment.

So, my mom went ahead and ordered a dress from this website called Firstdress for my sister's wedding. And let me tell you, it's been a complete disaster. It's been a whopping 6 months and still no sign of the dress. Can you believe it? We even tried using the tracking numbers they provided, but guess what? They were all expired or simply didn't exist. Talk about frustration!

And you know what's even more infuriating? When I finally decided to ask for a refund for the dress that never made its way to us, they started playing games. They actually had the audacity to negotiate how much they could give back to us. Can you believe that? At first, they offered a measly 50% of the dress's cost, which was a hefty $300. But I wasn't having any of it. I persisted and demanded a full refund.

But guess what they did next? They had the nerve to beg for at least 25% of the amount, claiming it was for their "work and materials." Seriously? Either they never even bothered making the dress and just want to pocket $75 for nothing, or their entire system is an absolute disaster. I wouldn't be surprised if their products never actually make it to their customers.

Let me tell you, folks, this company is not to be trusted. It's nothing but a scam straight out of China. If you make the mistake of ordering clothes from them, you'll definitely live to regret it. Save yourself the headache and steer clear of Firstdress. Trust me, you'll thank me later.

I recently made a purchase from Firstdress.com, specifically a pants suit. I was initially drawn to the website because of their return policy, which stated that I could return items within 30 days without any hassle. However, when I received my pants suit, I was utterly disappointed. It was at least 10 sizes too big, and the color was completely off. I couldn't understand what they were thinking when they sent it to me.

Naturally, I immediately reached out to their customer service for assistance. I asked for a return address so that I could send the ill-fitting suit back. Little did I know that this would be the start of a long and frustrating process. For the next 15 days, I engaged in a back-and-forth email exchange with their customer service team. It was incredibly time-consuming and frustrating.

To my surprise, after all those emails, they finally responded by suggesting that I sell the suit myself to get my money back. Can you believe it? I couldn't. At that point, I had had enough. I decided to take matters into my own hands and contacted my bank. I provided them with all the email correspondence as evidence, and thankfully, they are in the process of refunding my money.

Let me tell you, I am beyond furious with this company. I will never, ever order from them again. I urge everyone to be cautious and stay away from Firstdress.com. They are nothing but a bunch of scammers. If I had the option, I would rate them a negative zero. The quality of their products is absolutely terrible, their customer service is abysmal, and the stitching on the pants suit is so off that one leg is about 3 inches longer than the other. It's just downright awful.

My daughter's wedding is just around the corner, and as the proud mother of the bride, I wanted to find the perfect dress for this special occasion. That's when I stumbled upon Firstdress.com and spotted a dress that seemed absolutely ideal. Excitedly, I placed my order, opting for a size two sizes larger than my usual, thinking it would be easier to have it altered if needed. Little did I know that this decision would lead to a series of disappointments.

When the package arrived, I couldn't help but notice how it was crammed into a tiny package. Right away, I had a sinking feeling that something was amiss. As one review had warned, the dress turned out to be three sizes too small! It's disheartening, especially since the color was exactly what I had envisioned. Now, I find myself in a race against time to find another dress that fits, and it's certainly not an ideal situation.

And so, the frustrating ordeal begins. I've been bombarded with countless emails from the company, demanding proof that the dress doesn't fit. Honestly, I never would have imagined ordering a dress all the way from Hong Kong had I known its origin. Let me tell you, it's been a real headache dealing with this company. I strongly advise against making any purchases from them, as it seems to be nothing more than a scam.

In conclusion, my experience with Firstdress.com has been nothing short of disappointing. The dress I received was not only significantly smaller than expected, but the whole process has been a hassle. I regret not doing more research before placing my order, as it would have saved me from this unfortunate situation. Take my advice and steer clear of this company to avoid any unnecessary stress and disappointment.