The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
First National Collection Bureauphone harrassment

10/11/2009 9:00AM Call received from First National Collection Bureau (Automated Call) This is the 4th automated call received from this company in the past 3 weeks. The call states they are looking for a Christopher Smith and if there is no one here by that name to press a 1 or 2 (not sure which) to stop receiving these calls. We pressed whichever number would show no Chris at this number on all previous calls, but have kept receiving the calls.

We have had problem with this company in the past over the same issue but they kept calling us anyway even though we called and spoke with several different people and one supervisor and informed them that no Christopher has ever lived here. After speaking with a manger, Dwayne Walker, once before, the calls stopped for a short time and then began again recently.

I spoke with Dwayne Walker again today, 10/12 at 12:05PM and he assured me that no further calls would be made to our phone number.

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