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First National Collection Bureau [FNCB]
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2.5 21 Complaints
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First National Collection Bureau [FNCB] Complaints 21

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7:59 pm EDT

First National Collection Bureau [FNCB] Collections

I received a vague letter from this agency that include very little infirmation to believe it is valid.. They are stating they are working for First National bank of Omaha

Debt description:Rakuten for $887.38

For the account ending in 6508. They are attempting to offer me a settlement for a debt of either $443.68 or 4 payments of $110.92. With no reason to believe this has been brought to the court as is the law.

I believe the debt is beyond the statue of limitations in Maine and they are in violation of this: They did not disclose the last payment on record or closing date of this account.. The violation are as follows:

Acting on time-barred debt. A debt collector may not initiate a collection action when the debt collector knows or reasonably should know that the collection action is barred by the limitations period as set forth in subsection 8.

[PL 2015, c. 272, §2 (NEW).]

8. Limitations period for debt collectors. A debt collector may not commence a collection action more than 6 years after the date of the consumer's last activity on the debt. This limitations period applies notwithstanding any other applicable statute of limitations, unless a shorter limitations period is provided under the laws of this State. Notwithstanding any other provision of law, when the applicable limitations period expires, any subsequent payment toward, written or oral affirmation of or other activity on the debt does not revive or extend the limitations period.

[PL 2015, c. 272, §2 (NEW).]

I believe there are other violations also..Please look into this matter..I am also requesting a cease and desist order as well as any and all negative information to be removed from their possesion..I never entered a agreement to involve themselves in this matter.. Never was informed by the original creditor..When this situation occured..I had became ill and filed for ssdi. I contacted the creditor and explained my hardship never to hear from them again on the matter...I am protected under federal law from garnishment etc .

I am just a regular citizen and don't know the legal wording..Hopefully I explained my complaint clearly..

Yours truly,

Stephen Moore

Desired outcome: Cease and desist from contact, remove negative info that comes from this..A settlement for damages if it is deemed they violated my rights in this matter...

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Update by Thebigguy123
Sep 19, 2022 12:30 pm EDT

There are certain legal requirements to which a settlement agreement must adhere to be valid and legally binding. Once a settlement agreement is complete, it must be presented to and approved by a judge.

Has this happened? Where is my copy of the judges approval?

Update by Thebigguy123
Sep 19, 2022 12:06 pm EDT

Don't assume you are talking with the complaint board. I thought this communication was between me and them prior to a complaint...Really upset that this info is posted this way..This was a attempt to explain, not the actual complaibt i would prefer to be posted... Get in touch with me please! take note everyone!

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3:03 pm EDT
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First National Collection Bureau [FNCB] Mattress by appointment

Items was reported stolen to Matteson by Apointment in Cabot, Arkansas by Federal Bureau of Investigations, 24 Shackleford West Boulevard Little Rock, Arkansas in Pulaski County phone number [protected] ext 45633 and fax number [protected] on August 19, 2018 a 41 minute typed and record phone call to 2 real female FBI agents not answer machine, and 2 Federal Bureau of Investigations agents in person on July 24, 2020 and 4 secret service agents in person on March 12, 2021. Attorney Clifford J Henry 501-329-5623 and fax 501-329-7816 chenry@conwaycorp.net 629 Locust Avenue, Conway, Arkansas know stuff was stolen from Fountain Lakes Apartment, Benton, Arkansas per Circuit Court judge Gary M Arnold [protected] and no writ of prosession by Sheriff Rodney Wright of Saline County, Benton, Arkansas and old Sheriff Bruce D Pennington Racketeering convicted by Federal Bureau of Investigations in 2013 and stealing money from county and $100, 000 wire fraud in Fayetteville, Arkansas in 2015. They have to sue Old Manager Nashua Hughes and her husband William Hughes aka William Stacey on Facebook they stole all my property with no writ of prosession May 08, 2018 per Federal Bureau of prison, 1400 Dale Bumpers Drive, Forrest City, Arkansas in Saint Francis county [protected], [protected] and fax number [protected].

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5:17 pm EDT
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I received a letter stating a judgement has been entered against me and that I owe $19, 658.66.The judgement date is 08/30/2018 from Sears National Bank. I had a Sears account about 20 years ago that had a credit limit of maybe $1000. I'm sure it was paid off years ago. There is no way I owe this money. Either this is bogus or someone took out a card in my...

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Is First National Collection Bureau [FNCB] Legit?

First National Collection Bureau [FNCB] earns a trustworthiness rating of 96%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds First National Collection Bureau [FNCB] to be a trustworthy company. Although there's a 38% resolution rate for customer complaints, which deserves attention, First National Collection Bureau [FNCB] is known for their high standards and safety. If you're thinking about dealing with First National Collection Bureau [FNCB], it's wise to check how they handle complaints.

First National Collection Bureau [FNCB] has claimed the domain name for fncbinc.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Fncbinc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Fncbinc.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with First National Collection Bureau [FNCB]'s service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 38% of 0 complaints were resolved.
  • First National Collection Bureau [FNCB] protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to First National Collection Bureau [FNCB] has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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12:08 pm EDT

First National Collection Bureau [FNCB] I paid this account off

I paid this account off and my bank has copies of cashiers check for future problems with other people claiming this account. It got paid 2014 and this card was over 10 years old. On my credit score shows paid off. Where they got this information from is beyond me. I think this is a scam and I probably would of paid it again. So I got a lawyer here in Alaska that will deal with this if needed.

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3:45 pm EDT

First National Collection Bureau [FNCB] unethical behaviour

I just received a letter from this company telling me I owe $929.92 from at&t Direct TV which I never had any dealings with in the past for as long as I been here in Louisiana and further more I have not received any bills from at&t/Direct TV either regards to this issue with FNCB, Inc. I will report this to IC3/FBI.

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11:55 pm EST
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First National Collection Bureau [FNCB] abusive customer service.

I received a letter today from these scam artists trying to tell me that I owed $124 to a bank that I have never dealt with in my life! I phoned them and got a very abusive young man who when I refused to verify my SSN told me in no uncertain terms that I would "Pay extra for trying to lie to us"

All I was trying to ask for was how I could be liable for a bank debt in Florida when I have always lived in WA and nothing has appeared on any of my credit reports for at least the past 8 years regarding this bank account (Wachovia). He again got abusive and assured me that they had the proof and would look forward to making me pay at least double in court if I chose to continue denying that I owed them and didn't settle either straight away or by using their payment stub within the next 30 days.

At this point I was getting more than a little frustrated and annoyed but I know better than to lose my temper when a conversation might be being recorded so I politely told him that his company could expect a registered letter from me within the next 7 business days disputing their claim and asking for validation and not verification as their original letter stated they would provide. He laughed at this point and said they are both the same so please go ahead.

Now having had to deal with bottom feeders like this once before I took great delight in informing him that they are not the same and simply saying you have verified a debt is not the same as legally validating it by supplying full proof.

At this point he hung up on me!

So first thing tomorrow my letter will be sent with return receipt requested along with a filed copy of the contents ;) It will be interesting to see what their reaction will be as I get the feeling that this company deals in long noncollectable zombie debt and just tries to use threatening tactics to get people who either don't owe the debt or are outside the SOL to pay them.

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8:28 pm EST
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First National Collection Bureau [FNCB] midland funding llc

I received a letter today dated January 25, 2011, advising me that my "delinquent account" has been assigned to their office for collection by Midland Funding. The amount is for 2, 321.79. First off, I do not know who Midland Funding is. Second, they tell me I can use a credit card to pay them! They ask for five payments of $185.74. They sent this to my married name. Any debts I may have have been incurred under my maiden name. Am I correct to ignore this?

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9:32 am EDT
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First National Collection Bureau [FNCB] no scam

To all you debtors that try to make a collection agency sound like a scam, Fncb has settled my visa debt pennies to the dollar and have just checked my credit and was able to buy my house. You people waste your time complaining about debts you know you owe. If you didn't you would be sharing all of the details of your calls with the public. So pay your bills eaven if their past your stats of limitations because you borrowed the money and were aware of interest so quit trying to sound like a victim and get working on that horrible credit score, that's why the economy is where it is.

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Oregonflush
US
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Feb 18, 2021 4:52 am EST
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So I received a very nice letter from FNBC to inform me that a delinquent account has been placed with their office for collection by their client Absolute Resolutions, letter also included 6 individual COUPONS at 480.00 each...Not very desirable coupons I must say.
So, I probably did a stupid thing and tried to get into their system to inform them that i dispute this bogus debt.
yep, i proceeded to "claim account" by registering and the point of that was I intended to email them.
Needless to say after i put in the desired information there was NO OTHER OPTION!
No email contact, no bogus account info, just a screen that says finish account registration, but there is nothing to finish!
Its just their way of SCAMMING a person to "CLAIM" account...DONT MAKE THIS MISTAKE PEOPLE

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GeoffGSkate
US
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Jul 07, 2017 12:10 am EDT

Because they are [censor]. Low life's that prey on people. Once the Credit Card company charges off the debt, it is charged off. Companies like FNCB buy these old debts for pennies on the dollar hoping that people do not know their rights and pay them. First, never make a payment to them. Never admit to the debt. They have to do what is called "Request For Production" Request this. Look it up. You have rights. They need to produce documentation with your signature on it, a copy of every transaction from the first to the last, they can not. They can not because the credit card companies do not provide them with this information. Know your rights.. Read and study the law. YOU HAVE RIGHTS. Debt collectors are vermin... HTTP://WWW.fairusenotabuse.com/request-for-production-of-documents-to-plaintiff-junk-debt-buyer/

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Noreply
US
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May 17, 2016 1:33 am EDT

My credit karma report said my 2007 car balance of 5000 dollars is showing paid and closed.why is first national collections contacting me now saying i owe them after 11 years

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Mr. Orez
US
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May 16, 2016 4:03 pm EDT

"Oh, if I pay, will you please fix my credit!" Or, "I'll pay, if you just leave us alone." I was once a manager for the largest collection agency in the U.S., and I will say that these companies are just another racket. As the laws get tougher, it gets even harder to force people to pay their debts. I left the business because my moral imperative was to move on in my life and stop bullying people into paying their debts. My advice is to NOT pay. Your credit score will NOT go up, even if you do. SAVE YOUR MONEY! You'll one day need it. Accept your mistakes, and never let the collection agencies get away with convincing you that paying your debts will be good for your credit, or your soul. The dreamer who originally posted says he bought a house. That worked for him, but that's not the answer for everybody.

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DanielleM83
Bakersfield, US
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May 15, 2015 1:33 pm EDT

This collection agency is a joke. They mailed a letter to me claiming I owed over $800 to my current bank. I called my bank to verify this information and they said there was no such debt, and they have not gone to FNCB for any collections toward me. On the same day that I got my letter, my boyfriend whom I live with also got two letters from them, saying that he owed over $900 to one company and about $500 to another, one of which he has never had any business with. They have an F rating with the BBB and have 328 complaints against them, of which they have only resolved or responded to 2.

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satisfied louisiana
Denham Springs, US
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Mar 11, 2015 7:00 pm EDT

I think fncb are very nice people they mailed me about a debt i was unaware of and was way out of the sol the debt was for more than 12, 000 dollars they wanted to settle for 1225 dollars which is a great deal. Not knowing if the debt was mine call me stupid but i figured the money was worth putting this behind me and not being contacted again about the time barred debt. I talked to 4 different agents and all were extremely polite and respectable people and i am 100 percent satisfied with their professionalism. Great job FNCBinc

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Richard Montz
US
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Jan 07, 2020 11:42 am EST
Replying to comment of satisfied louisiana

"Not knowing if the debt was mine call me stupid but i figured the money was worth putting this behind me and not being contacted again about the time barred debt." Seriously, you need help. You have been victimized, scammed, taken advantage of... You are why these scams happen to good people.

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Hyphen
Livonia, US
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Jan 31, 2015 11:03 am EST

SCAM SCAM SCAM

Not sure how much more clearly I can state this. It's a scam. Check their BBB rating. Oh, wait, they don't have one.
They just sent me a letter telling me I owe almost 2 grand on my car. My car is paid off.
It was nice of them to include little cut outs though, where if I paid my fine monthly I would get a *discount*
SCAM

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Annonymous2014
Richmond, US
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Nov 07, 2014 12:23 pm EST

FNCB is a complete scam. I had a Directv account years ago and ended service with them owing me a $.65 credit. To my surprise I received a letter in the mail stating that I owed $456.00. Ridiculous! I called and asked them why they put this information on my credit report. After a lengthy conversation with a Directv I found out that the account belonged to someone with the same last name who lives a block away from me. I obtained a transcript of our conversation stating that the account did not belong to me. I also received a generated bill from the company showing that my final balance when I had their service resulted in a $.65 credit due back to me. However, even after filing my disputes with all three credit bureaus, FNCB is still claiming that the account is mine. They are ### who are looking to collect from people who don't owe, just to make a quick buck. To all the people who are in a similar situation with this company, don't let them prey on you. You may be in a position to seek damages if your FCRA rights are being violated. I urge you to look into the matter. Good Luck!
-Still Fighting the Good Fight

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BrianMG
Dallas, US
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Nov 03, 2014 12:46 pm EST

if you live near by First National Collection. i would for sure make a visit to them. these people are just an average joe making a salary for not really knowing whats going on. prying on gullible people to pay. also some of the fake comments on this site are not from real people thats stating FNC helped them. its their own employees! so, the SOL is set by your state for a reason. TOTALLY ethical. its called Hardship. use your rights and dont let any of these scam collectors make you pay for something they dont even own. the only thing they own is the OLD write offs or closed accounts that the original creditor already collected from write offs. they buy your account from other collectors from pennies on a dollar and try to turn around to make a profit. PERIOD! Think about it. if they said you owe a certain amount of money they claim you owe and then turn around and offer a 60 to 80% discount? ive noticed by watching a few Youtube videos of many other scam collectors on how they actually work inside the office. (made by actual ex-collectors that quit). they have been brainwashed to thinking what they do for a living, is legal and legit. with you living in the same town, you'd probably be surprised of who you may know that works there. i'd love to see their face expressions! lol

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rurugby
US
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Oct 04, 2014 7:41 am EDT

It's a zombie debt collectors buying debts discharged for like 1 cent or less on the dollar.

Just ignore these firms. The debt had been discharged and is usually off your credit record.

Really such firms should not be legal in the United States.

There is noone who benefits except for these profit takers.

Awful.

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6:05 pm EDT
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First National Collection Bureau [FNCB] fraudulent attempt to collect

Subject: first national collection bureaus

Posted on thu jul 22, 2010
I received a letter today stating i owed $250. 81 to at&t and it was in collections. I called [protected] and some guy answered. I did not let him talk but instead told him i had "never" had a delinquent account with at&t and their notice was fraudulent and fake and it was being turned over the the attorney general and the dept of commerce and insurance in tennessee who regulates collection bureaus. He started to talk and i told him to have a nice day and hung up. I emailed at&t and received an immediate written report about my account since 2003 which had never been in delinquent condition or turned over for collection. This fncb is using big corporations like at&t to scam people out of money. And they are also called palisades collection, llc. Be careful with these scams.

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ARoa
US
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Aug 13, 2018 7:14 pm EDT

This was previously settled in about 2009 through another collection company. I believe this to be fraudulent attempt to collect a debt which was already discharged.

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BRIEFBUD
Arroyo Grande, US
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Aug 24, 2017 11:01 pm EDT

I have turned my letter over to Verizon Wireless as they said there acting as there agent. There pissed and are getting to the bottom of this. I never had an account. It is a scam and this company is not a real collection agency. There just one big scam! I hope they get closed down now as Verizon is not a company you should impersonate. They take legal action quick once you sign the papers.

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Catmanship
US
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Feb 29, 2016 1:39 am EST

I sent those scam artists a certified letter with return receipt requested. I told them that Federal Judge Bunning (son of former U.S. Senator Jim Bunning) would be happy to see them. The postal return receipt was received signed by B. Lane. Probably an alias. I have not heard from these scam artists since. The point is do not call these people. Invite them to see you in court. If they claim that you owe something out of the state you live in, ask them to sue in your federal jurisdiction. They will not do that. It could cost them much than what they are trying to scam you out of. Good luck and hope this was helpful.

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Phasegap
US
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Feb 04, 2016 3:19 pm EST

First National is just another of the scam artist collections agencies operating. They get your name on Facebook or if you order something o line. They will however back off with a letter advising them to sue you in Federal Court. I guarantee it will work.

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Disappointments
US
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Dec 07, 2015 9:27 pm EST

I agree with the previous comments because I received a letter in the mail from First National Collection Bureau, Inc. last week stating that I own Remark Funding $4, 524.36 for borrowed money received back in 2004. I called them to inquire about it and he asked for my social security number, fishing for more of my information I thought, and he said that they bought the account from that company and now they are out of business. So I asked what the money borrowed for and he said he didn't know and could no longer contact them to find out. I knew that it was a lie because I had just filed bankruptcy 2 years before and did not have any employment for 3 years then. I couldn't even borrow $100 let alone be able to borrow money for that amount. They are bogus and a scammer. I just told them that it was not mind. Then he wanted me to send in a letter of dispute. People lie on us because of greed and then we have to prove our innocence.

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Debbi DeSisto
US
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Nov 14, 2015 3:19 pm EST

They sent me a letter of which I knew I owed the amount. They offered me a 50% discount if I payed within 35 days. In 27 days the acknowledge they received payment of the 50% amount but now are shooting to get the 65% for two payments are are acting as if they never offered the 50%. Luckily for me I kept both letters. Hopefully they won't play this game after the attorney general talks to them.

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Kkleen
So Lake Tahoe, US
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May 29, 2015 5:07 pm EDT

Guys, the first thing you do is send a Dispute and Demand letter! Dispute the debt, and Demsnd they validate it. You MUST send this ASAP - you only have 30 days to get this to them - and make sure you send it Certified mail, so you have proof they received it. Then download the Fair Debt Collections Practices Act and read it several times. If they contact you at all, they've violated the law and you have 1 year to sue them: $1, 000 statutory damages. Look up your state law and most will have the Same or larger damages to add to it. Do not sue in your local court but in the Federal court. Learn how to stand up for rights, or you don't have any! Go to wliyd.com and learn how.

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stein20
Clinton, US
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Aug 13, 2009 4:09 pm EDT

I received a collection notice from the above and I have no idea what it is for.

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patrick_t
Belle, US
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May 17, 2014 12:52 pm EDT

recieved a bill from them for a capital one card I never owned

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JLSeagull
US
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May 17, 2014 1:40 pm EDT
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The BBB says, "F"

Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered First National Collection Bureau, Inc.'s rating include:

239 complaints filed against business
Failure to respond to 235 complaints filed against business.
Overall complaint history with BBB.
One complaint filed against business that was not resolved.

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6:27 pm EDT
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First National Collection Bureau [FNCB] harassment

This company called me and said I owed $8, 100.00 on a Ford truck I had repossesed from me in early 2002. First of all that debt is past the statute of limitations - if there ever was a debt. I say if there was a debt because I paid for the repossesion and paid the IRS about $3, 000.00 in 2003 for the "bad debt" - that the real financial company holding the contract - wrote off as bad debt.
So somehow this company has a way to dig up "historical debt" and try to convince you is is "real debt" that they hold over you.
That is DECEPTIVE PRACTICES and AGAINST THE LAW!
The Federal Trade Commission (FTC), the nation’s consumer protection agency, enforces the Fair Debt Collection Practices Act (FDCPA), which prohibits debt collectors from using abusive, unfair, or deceptive practices to collect from you.

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Dave Jones
Bedford, US
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Mar 01, 2009 4:18 pm EST

If you live in Texas, sign up fo rthe Texas No-Call List, then, notify them (and record the notification call, or certified letter), not to call again. Then, document when they do, and start filing complaints with the State Atty General's Office, they have an on-line form-EACH call after notification can be fined $1000! I did this to another ### company, and they were fined $10, 000.00, then they finally stopped! It works and is the best way to deal with them in Texas...of course unless they come in person, , , well then you'll know what to do:-)!

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scoobydoo
Orlando, US
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Jun 18, 2010 5:23 pm EDT

I was told it was 10 years in my state at least, but I'm not sure, never dealt with collections before, I just think getting a lawyer is helpful in those situations if they chose not to listen or just ignore the call. My parents pay my credit card and student loans I just pay for my car possessions and my boyfriend bought our house so I've never had the opportunity to deal with money issues yet. But if you look on the internet you can find all the information, or don't report it on here, it's not like the collection agency is responding at all.

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scoobydoo
Orlando, US
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Jun 17, 2010 1:19 pm EDT

They can still collect on the debt until 2012, it's 10 years. And you have to dispute with them and have proof to show you made those payments. If it's still an issue hire a lawyer to help you with the case.

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First National Collection Bureau [FNCB] verbal harassment

I have been verbally harassed by two employees of this company about a debt I owe on an old cell phone bill with AT&T. I have attempted to work with this company to pay my bill, however they refuse to accept that I can only afford to pay $50.00 a month and screamed at me on the phone demanding $100.00, this horrible womain (Alden) who screamed at me and actually had me in tears. What is my recourse? I talked to the manager and he was just as bad, I am thinking of suing as I have attempted to make arrangements to pay on this and they will not accept my offer. I only owe 264.00 total. I do not want to deal with this company and refuse to talk to them on the phone. It can't possibly be legal the way they are going about this.

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Kyle Remon
US
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Jan 21, 2016 1:36 pm EST

Get Legal Shield, guys. I actually just cancelled my legal shield bc I cant afford the 20 per month at the moment. But they prepared all kinds of documents that made companies stop harassing me before. It's really awesome that $20 bucks a month gets you up to 31 hours of attorney service (one per day) on any civil (non-criminal) complaint. If you are getting unfair bills or treated unethically by companies you don't directly owe money to, this is a great resource to make it stop, without needing thousands of dollars on a lawyer.

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jrboyd
Salt Lake City, US
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Dec 10, 2010 5:44 am EST

I too have been harassed by First National. They sent me a collection letter for some ridiculous amount of money that I did not owe. Were you able to resolve your issue with them and if so, what did you do?

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sevenlovestoshine
US
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Feb 02, 2010 2:00 pm EST

They tried harrassing my father. Boy did they get what they were not expecting.
FDCPA-Faid Debt Collections Practices act protects the consumer. They were verbally harrasing him, I was visiting for the week. They got me on the phone, I sent them a cease and desist. Also sent them a copy of the fair debt collection practices act section 802. They hung up on me and told me to never contact their office again..lol

Not so great when the shoe is in the other foot.

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msgcsg1
Rt 2 box 241, US
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Nov 01, 2009 12:40 pm EST

You are trying to work with them, that you can only afford to pay $50.00 but they refused to help and work with you, My advised is if you had already a bad credit hell, , , with them that credit goes to collection agency, then collection agency will deal with you they connot forced you to pay deft, Change your home phone # so that they connot call you any more, and forget about headaches lol.

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First National Collection Bureau [FNCB] phone harrassment

10/11/2009 9:00AM Call received from First National Collection Bureau (Automated Call) This is the 4th automated call received from this company in the past 3 weeks. The call states they are looking for a Christopher Smith and if there is no one here by that name to press a 1 or 2 (not sure which) to stop receiving these calls. We pressed whichever number would show no Chris at this number on all previous calls, but have kept receiving the calls.

We have had problem with this company in the past over the same issue but they kept calling us anyway even though we called and spoke with several different people and one supervisor and informed them that no Christopher has ever lived here. After speaking with a manger, Dwayne Walker, once before, the calls stopped for a short time and then began again recently.

I spoke with Dwayne Walker again today, 10/12 at 12:05PM and he assured me that no further calls would be made to our phone number.

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First National Collection Bureau [FNCB] bogus debt

They are sending me letters trying to collect on an old debt from AT&T wireless. I was an employee for 2 1/2 years and when I left the company they said I owed for early termination of contract. That was over 7 years ago. I called AT&T and they searched for me by my name and SSN and could not find me in their system. I was told that if I had an outstanding debt that I would be in the system. He searched back 15 years.

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First National Collection Bureau [FNCB] harrasing phone calls

This company is now calling and harrasing my wife and I. We had our home number changed in April and the previous person must have been in serious financial shape. We have told them OVER and OVER that who they are calling does not live here and never did, and they are calling the wrong number. They will not stop calling. I have notified The Verizon Unlawfull Call Center and the State Attorney General's Office. I don't know what else to do, but shut our phone OFF for good.

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First National Collection Bureau [FNCB] settlement letter

I received a letter from this company offering a settlement for a debt that was suppose tobe my husbands. I requested the original contract and the date it was open but they did not seem to want to send that to me. Tonight A call came intomy home from someone named Manual and my daughter got the call. She took a message and this Manual gave her the information that he was from a collection agency and he had the info I was requesting andleft a number to call him back. I called him back and beleive it or not he was not available to talk to me. He knew he was wrong leaving that kind of message with my daughter and really wrong when he gave me all the information last time on the phone and I told him my husband and I were divorced. He knew it before all the private information was given to me. Now I will be turning them in for this.

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First National Collection Bureau [FNCB] phone harrasment

I recieved about 4 automated calls today all of which were to my personal cell phone. I waited on the phone each time for at least 10 minutes wasting my cell phone minutes in the process, finally a representative gets on the phone on the 4th call and says i owe them $2400.00 on a capitol one card that i took out in 1998. It is July 16th 2009. They are calling me about a charge that was made in 1998? That is over 11 years old which my ex wife took out in my name during that time. The maximum limit on that card at the time was $300.00 not there saying after 11 years i owe them $2400.00? They also said they been trying to reach me at 2 different addresses that i have not lived at in over 7 years. They also said this is not on my credit but i still owe them the money. I basically told them to go [protected]@ck themselves and i was not paying them a dime. This should have been taking off my credit years ago and that this is just harrassment at this point. They even had the last 4 of my social which is scary to me. I googled this company online and saw that they are on numerous blacklist sites for harrasment. [redacted].com had quite a few articles on them. Now i have to contact all 3 of my credit bureaus to get this straightened out. What a nightmare!

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Irritated in Houston
US
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May 07, 2011 4:58 pm EDT

I am having similar problems with this company. They keep calling my cell phone and leaving a VM. when I call them to find out what this is about they tell me that my phone # does not show up on their list. I talked to a supervisor who said she would take me off the list. When I asked her why the other lady told me I was not on the list she handed the phone back to the other lady who said her supervisor would look on another list to see if I am there. Really getting tired of this.

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puna
US
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Feb 11, 2011 4:42 am EST

Complaints about First National Collection Bureau may be made to the Financial Institutions Division of the Nevada Department of Business and Industry at http://fid.state.nv.us/Forms/FID-Complaint-Interactive.pdf -- see also their information page at http://fightfraud.nv.gov/financial_new.htm (btw, the Nevada Consumer Affairs Division has been eliminated by the Nevada legislature -- see http://ag.state.nv.us/org/bcp/cadinfo.htm.)

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RESPONSIBLE ADULT
wood river junct, US
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Nov 02, 2010 2:53 am EDT
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just for your information dude, just because your debt is over the stats of limitations does not mean they cannot collect on the account, it mearly means it doesnt effect your credit and there cant be a judement made on you. The balance was probably so much because you ignored the bill for 11 years. if you knew your ex wife did something in your name and you didnt file a police report then ya your still going to owe the money. idk why you guys all hate collection bereaus when you're the one not paying your bills. its the same as stealing. and a lot of time debt collections offer huge settlements some as low 30% of the
full balance. dont blame these people for your negligence of your own bills.

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pissedinmichigan
Saint Joseph, US
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Oct 12, 2010 3:54 pm EDT

My fiance and I switched our cell phones here about a year ago, and the last 4 months they have been calling everyday while i tell them that this isnt his number they keep calling and when i try to talk to them they hang up. What can i do because i am so sick of them calling me everyday when he has no debt so what is this bs about?

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sweetlew45
Fairfield, US
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Sep 02, 2010 9:16 pm EDT
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Here is your solution: I am a satisfied customer and writing this to help others. The call is free and so is the service to you.
Okay folks there are a lot of agencies that think they can punk you into paying even after you say stop, cease and desist etc. They try to tel you that you have to do it in writing and that they will keep calling you. This is the solution. Tell the person that you want there name, and you want the debt verified in writing (it helps if you have a P.O. box or UPS store box. When you get the letter copy it and write a letter saying that this is not your debt and they are to cease and desist. Document the name of the person who called and keep your phone bills showing that the collection company called and what you told them. Most of the time they will stop calling you if not tell the person who calls this time that you have disputed the debt per FDCPA and they are in violation. If they become argumentative get the person's name and call Krohn and Moss attorneys for FDCPA. [protected]. I did this and sued the collection agency recieving a settlement and the best part of it was that I did not have to pay a dime, it was all covered in the settlement. I provided copies of my phone bill and a written statement informing the court that I told these people to leave me alone and they didn't. Part of the settlement was a deletion of the aledged debt from my credit. Call them, it is free to you and they will leave you alone.

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TONY R.
Cape Coral, US
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Aug 11, 2010 3:18 pm EDT

AFTER 4 YRS OF NOT PAYING ON ACCOUNT IN FLORIDA-THE STATUTE OF LIMITATIONS HAS RUN OUT. IT IS EXTREMELY HARD FOR ANYONE TO COLLECT AFTER 4 YRS. ASK YOUR STATE ATTORNEYS OFFICE ABOUT YOU STATES RIGHTS.

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klreed
US
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Jun 15, 2010 4:10 pm EDT
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wow sounds like what there doing to me...

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bryttny2
frederick, US
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Mar 05, 2010 1:11 pm EST

I received a letter for a settlement from First National Collections Bureau.There's no First National Collections bureau on my credit reports (experian, transunion, or equifax), nor do I have an account with Cross Country Bank which they claim to be collecting the debt for. I called them and they were very hesitant to give me the Cross Coutnry Bank information they claim I owe a debt for. According to Cross Country Bank, they don't do business with this company. Do not give any information to these people. They are fraudulent and probably found an old bill in the trash or something...

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Nikole01
US
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Jan 22, 2010 12:47 am EST

They have called and called us on a Capital One card. The limit was $200 and now they say we owe $1900.00. It has been deleted from our credit because the other collection agency couldn't verify the debt. They call us and leave messages and only say 191 at your earliest convenience and that is it. The only way I know about them and this number is google it and also we got a letter stating we owe. Very strange. Needless to say I sent a dispute letter today, certified mailing. If it doesn't work let them take us to small claims, I have all documentation showing trying to get this resolved. UGH.. Nightmare!

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First National Collection Bureau [FNCB] being repeatedly called by this company, who are unable to find any records for me

This company has repeatedly called me on my cellphone, and then is unable to find any records for me under my name or telephone number. I have asked them repeatedly to stop calling me unless they actually have reason to do so. My credit is excellent and I have no overdue accounts.

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Mary A. Spears
US
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Aug 28, 2020 6:10 pm EDT

I am being sent demand texts to my phone [protected]. I looked up the business contact that was provided. I want this to stop. ref# [protected]. I have no overdue accounts. I will seek federal assistance against you if you text me again.
Mary Spears.

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puna
US
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Feb 11, 2011 4:43 am EST

Complaints about First National Collection Bureau may be made to the Financial Institutions Division of the Nevada Department of Business and Industry at http://fid.state.nv.us/Forms/FID-Complaint-Interactive.pdf -- see also their information page at http://fightfraud.nv.gov/financial_new.htm (btw, the Nevada Consumer Affairs Division has been eliminated by the Nevada legislature -- see http://ag.state.nv.us/org/bcp/cadinfo.htm.)

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Sandra Arnold
Remus, US
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Jan 29, 2010 10:03 am EST

They contacted me on a debt they said I owed about the time my husband and grandson died so I paid it and have not recieved confirmation and now the phone number they used is no longer in service 1-800 824- [protected]. 1St National Collection Bureau
610 Waltham Way
Sparks, NV 89434

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Patriots1167
Virginia Beach, US
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Jun 10, 2009 7:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

If you receive a call from "1st National Collection Bureau" at [protected] do not speak with them. Ask them to send you the "said collection" by mail for your review.

They called for my wife attempting to collect a "so-called" debt from [protected]. Be aware that EVERY state has a "Statute of Limitations" on "credit cards" and utilities. I informed the Collection Agent that whatever they were trying to collect was NOT VALID since collection of "said debt" was out of Virginia's (3) Yr. Statute of Limitations Period. She proceeded to argue with me and I quoted her the Virginia Statute Code and requested she contact their attorney because if I received (1) more call from their number I was filing a $5, 000 harassment lawsuit against them due to telephone harassment. She stated she'd have her "Manager" call my wife. I can't wait for the Manager's Call ... I could use a $5, 000 check because of their ignorance. If anyone has any questions on calls like these...I'd be happy to assist you. Contact me at: Patriots1167@aol.com

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First National Collection Bureau [FNCB] jennifer olson

Received a collection letter from the company informing me of a $2, 000 debt. The original account was opened by a person in Los Angeles, CA. I have had previous bills sent to me with the same information. A previous account was proven to be fraudulently sent up. The individual lives/lived at 1140 W 90th St. Apt. 1 Los Angeles, CA [protected]. My social security number was used in obtaining this account. I have never lived in Los Angeles and submitted bills proving my residence at the time of the setup of the cable/ internet .

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First National Collection Bureau [FNCB] can't stop calls for wrong person

I have been getting calls from this collection agency every day for over a month now. I tried to call back to inform them that the person they were looking for is not at the number they have on record. But the furthest I can go is a prompt to wait for a live agent. And that live agent never gets only...

This is getting very annoying, especially they show NO consideration when calling during the weekend at early hours of the morning or at dinner time. I find this very unprofessional and very rude on their part. I wonder if this company even revelant because there were a few tims when I answered the phone, I got an automated voice system stating that if I am not so-and-so, then hangup immediately. Which I did! Thinking that they will get the message and remove my name from their calling list. But NO! The calls keep on coming, more frequent now. I doubt that I could get any response from anybody if this is the way they operate their business. I sure hope they are charged for long distance calls... If so, I will leave my phone on for hours...

I wish not having to change my phone number because of just one uneducated organization. I sure hope this will put a stop to this mess somehow.

Thank you for letting me vent and for provide me ways to deal with such annoying business operation of this firm.

Diane

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First National Collection Bureau [FNCB] terrible experience

I have had the horrible experience to work at this organization and this individual Diane Hall should be fired and sued for the tactics that she encourages and uses to try and collect monies for financial obligations. I guess they have never heard of the Fair Debt Collections and Privacy Act, or she can not read. I have witnessed first hand her gross and blatant violations of the FDCPA.

I just can not believe that the company would allow such a liability, I give this company a very short time before the doors are shut and they are the ones in collections.

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robert weaver
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Sep 03, 2008 4:45 pm EDT

There are thousands of complaints against this company

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robert weaver
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Sep 03, 2008 4:44 pm EDT

I keep getting calls from them for someone else and after repeated requests they will not stop calling me!

Overview of First National Collection Bureau [FNCB] complaint handling

First National Collection Bureau [FNCB] reviews first appeared on Complaints Board on May 7, 2008. The latest review Collections was posted on Sep 18, 2022. The latest complaint midland funding llc was resolved on Feb 07, 2011. First National Collection Bureau [FNCB] has an average consumer rating of 3 stars from 21 reviews. First National Collection Bureau [FNCB] has resolved 8 complaints.
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  1. First National Collection Bureau [FNCB] Contacts

  2. First National Collection Bureau [FNCB] phone numbers
    +1 (800) 824-6191
    +1 (800) 824-6191
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  3. First National Collection Bureau [FNCB] emails
  4. First National Collection Bureau [FNCB] address
    610 Waltham Way, Sparks, Nevada, 89434-6695, United States
  5. First National Collection Bureau [FNCB] social media
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    Jun 30, 2025
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First National Collection Bureau [FNCB] Category
First National Collection Bureau [FNCB] is ranked 129 among 248 companies in the Collection Agencies category

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