First Abu Dhabi Bank [FAB]customer service agents

I am really shocked to observe that my series of queries/complaints are ignored by FAB staff. Even though I maintained a good profile with NBAD for the past 20 years, FAB is punishing for being loyal to nbad.

Your staff continues to give false promises and the subsequent complaints raised are closed without any resolution. Last two weeks before, I enquired additional expenses due to the false assurance of your staff. I had to follow up closely through multiple calls but no luck. Finally call centre agents refused to take complaint also. After enquiry, one supervisor told me that the staff had mistakenly forwarded my request to wrong team hence I didnt get any response.

Jun 12, 2019

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