The complaint has been investigated and
resolved to the customer's satisfactionResolved FIDO — extreme bad service
resolved to the customer's satisfaction
After bying a phone Samsung Jack at Fido with a contract of 2 years in Jan `09, my phone was not working well, after only a few months. I went to the boot where I got it, they told me to call service dept.
I did, they to me to go at some boots places for an exchange, I went to a few and no one had it...
Call back, to waist my time, because for them it wasnt there problem no more...
But I still had to pay my 2 years contrats if I wanna to cancelled I had to pay back at least 540$ to cancelled.
Now I went to get a phone that I had to buy at 175$ to replace and guess what it still dont work, its says that I have to call service dept. because the PUK is looked. Problems again???
To any of you out there, who are trying to choose a phone company, just dont go with this one, Ive being with them since 2017, first with a pre-paid phone, think they will help me a bit but no. NO HELP
NO CUSTOMER SERVICE!!!
FORGET ABOUT PROMISES...