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Fashion Novachill out hoodie - item not received

1
S Aug 07, 2018

Almost 2 months ago I placed an order, I messed up the address & the package had to be returned, understandable. Every single day since then a representative has spoken with me about receiving "credit" This was a birthday outfit, a simple fix. I have yet to revive the credit almost two months later & was recently told this Thursday after avoiding emails that I should be expecting something & then today I'm told I'll have to file a claim! I do not think it is professional or fair for me to file a claim for an order they acknowledged they recieved months ago. It is VERY unprofessional. Help! For an $11 item!

Fashion Nova
Fashion Nova
Fashion Nova

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