Fanjoy

Good customer service response but bad delivery. Item took 6 weeks to arrive and arrived broken. They needed a picture to issue a refund or replacement. I ordered it as a surprise for a friend and he threw it out when it arrived broken because he didn't know it was a gift. So there's nothing they can do for a refund.

Fantastic communication and great customer service, thank you. Needed to cancel an order so I could reduce the postage, and customer service helped me in a quick and friendly manner.

I don't see why everyone has such negative things to say about this. I ordered a Sam Golbach hoodie 3 days ago. I got an email and a text about an hour after purchasing to show where it was. I have been checking both nonstop because i'm really excited. I just got notified that my package is ready for delivery and that it will be here today. If it is not in 2 days then i should contact them about it. Mine shipped perfectly fine though.

I placed an order for a sweatshirt and a t-shirt on Feb. 23. It is now June 5. It has been 14 weeks and 5 days and this has not even shipped.

I have been in constant email communication with this company and they just keep saying it's coming. When I asked for a refund, they said the order should be printed mid-June and asked if I still wanted a refund. I then asked when would it ship out, but they could not provide a date. I requested a discount if I continue to wait.

So, I was looking for a cool hoodie for my grandson for Christmas and I found this website called Fanjoy. I heard about it from some friends and they said they had some pretty cool stuff. I saw this hoodie with Jake Pauler Status on it and I knew my grandson would love it. I ordered it on November 27 and they said it would take 10 business days to ship. I was like, "cool, I'll get it in time for Christmas." But, it's been 15 business days now and the order still hasn't shipped. I'm getting worried because I'm leaving for Christmas in 5 days and I don't have a present for my grandson. I tried to contact them twice, but they haven't responded. I'm really disappointed because I was looking forward to giving my grandson this hoodie. I don't think I'll ever buy from them again and I hope other people won't either. It's just not cool to promise something and not deliver.

So, I ordered 3 shirts from Fanjoy on November 30th and didn't hear anything from them. I was getting worried because Christmas was coming up and these shirts were supposed to be gifts. I finally decided to contact them and they got back to me pretty quickly. Unfortunately, they told me that one of the shirts I ordered was discontinued. I was pretty upset about this, but I figured I could at least get my money back for that shirt and still receive the other two.

I emailed them back asking about the status of my other items and my refund, but I haven't heard anything back from them since. It's been a while now and I'm starting to lose hope. I spent over $100 on these shirts and now I'm out that money and three gifts for my girls.

Honestly, I'm pretty disappointed in Fanjoy. I would give them a 0-star rating if I could. I learned my lesson and I won't be buying from them again. It's a shame because I've heard good things about them in the past, but this experience has really soured my opinion of them.

I hope Fanjoy enjoys their Christmas because my girls definitely won't be enjoying theirs. It's a real shame that things turned out this way. I just wish they had been more communicative with me and had been able to fulfill my order.

So, I wanted to get some cool gifts for my friends for Christmas, and I heard about Fanjoy (fanjoy.co) from a friend. I decided to buy two David Dobrik shirts, one in 2X and one in medium. I was so excited to give them to my friends, but boy was I in for a surprise.

First of all, it took almost a month for the shirts to arrive. I mean, come on, that's way too long to wait for a package. And when it finally arrived, they only sent me one shirt and a book. A BOOK. I have no idea who or what the book is about, but it definitely wasn't what I ordered.

I tried to contact their customer service, but they just stopped responding. Like, seriously? You're going to ignore me after you messed up my order? That's not cool.

So, not only did they ruin the gifts that I ordered, but they also just about took my money. I'm definitely never buying from here again. Maybe if they had better customer service, I wouldn't be so upset. But this is just completely ridiculous.

Overall, I wouldn't recommend Fanjoy to anyone. They need to step up their game and make sure they're sending out the right orders and responding to their customers.

Fanjoy is a website that sells merchandise for various celebrities and influencers. I recently ordered a t-shirt from them on November 8th and was told that it would take 10 business days for delivery. However, this turned out to be a lie. I waited patiently for my order to arrive, but it never did. I was extremely disappointed and frustrated with their delivery service.

I decided to email them on November 26th to inquire about my order. They responded and said that the latest it would be delivered was December 3rd. But, once again, this was not the case. The t-shirt never arrived. I was absolutely livid and felt like I had been scammed.

Finally, on December 10th, I received an email from Fanjoy saying that my order had been shipped. I was relieved, but also annoyed that it had taken so long. According to the email, I wouldn't receive my order until December 17th. This was almost a month after I had placed my order!

If I don't receive my t-shirt this time, I will be contacting someone higher up in the company. This is unacceptable and I will not be ordering from Fanjoy again. I love David Dobrik and his content, but this experience has left a bad taste in my mouth. I hope that Fanjoy can improve their delivery service in the future so that other customers don't have to go through what I did.

So, I gotta say, I'm pretty disappointed with Fanjoy. I placed an order on December 2nd and I was really excited to get it for my sister for Christmas. But, man, it's been a rough ride. First off, I never got a shipping confirmation email. Like, what's up with that? I had no idea if my order was even on its way. So, after TWO whole weeks, I decided to reach out to them and see what was going on. But, guess what? I never heard back from them. Not a peep.

Then, just when I thought things couldn't get any worse, I get an automated "pre-shipping" email. Like, what does that even mean? I still had no idea when my order was actually going to arrive. And, to make matters even more frustrating, when I checked the status on USPS every day, it said that they were still waiting for the package to be dropped off. Like, seriously? All they did was create a shipping label and nothing else.

So, here we are, weeks later, and I still haven't received my order. Thankfully, I can do a charge back with my credit card, but it's still a major bummer. I was really looking forward to giving my sister this gift and now it's just a big mess. I don't know if I'll ever order from Fanjoy again. It's just not worth the hassle.

I ordered some stuff from Fanjoy back in May, and let me tell you, it was a real hassle. They kept telling me that my items had been shipped, but I knew something was up when I checked with UPS and they said they never received anything from Fanjoy. I told them what was up, but they just changed their story and said my shipment was lost. Like, come on, guys, get your story straight.

Anyway, I was getting pretty fed up with all the lies, so I decided to take matters into my own hands and filed a complaint with the Better Business Bureau on July 9th. I even forwarded the confirmation email to Fanjoy, just to let them know I meant business.

And you know what? My merch finally showed up on July 16th, with the same tracking number they claimed was tied to the lost order. I mean, it's great that I finally got my stuff, but it shouldn't have taken all that effort just to get what I paid for.

So, if you're thinking about ordering from Fanjoy, just be warned that they might not be the most reliable. And if you do have any issues, don't hesitate to file a complaint with the BBB. It might be a pain, but it's worth it to get some resolution.

This website called Fanjoy (fanjoy.co) is not the best. I ordered two things from them and it's been 21 days and they still haven't shipped it out yet! I mean, come on, it's not like they were out of stock or anything. One of the things I ordered was supposed to be a birthday present for my friend, but now it's a whole week late! And the other thing is supposed to be a Christmas present, so I'm really hoping it comes in on time. I mean, three months should be enough time, right?

It's just so frustrating! I don't recommend using Fanjoy to get your merch shipped out. If you're a creator or something and you're using Fanjoy to sell your stuff, you might want to look for another option. I mean, if you keep using Fanjoy, you might lose out on some opportunities to sell your products.

I'm just so tired of seeing that message that says "allow 10 business days to process shipping." Like, seriously? It shouldn't take that long to process shipping. I hope Fanjoy gets their act together soon because this is just not acceptable.

So, I decided to give Fanjoy a try and ordered something from them about a month ago. Unfortunately, my package was returned to sender not once, but twice! They claimed that my address was incorrect, so I provided them with a different address, but that package was also returned. I'm starting to think that they never even shipped it in the first place and just took my money. It's frustrating because I receive packages from other companies just fine.

Thankfully, they did give me a refund, but I won't be ordering from them again. It was a waste of my time and money to order a product that never arrived. I have a decent following on my social media accounts, and I plan on letting my followers know not to order from Fanjoy. It's just not worth the hassle.

Overall, I was disappointed with my experience with Fanjoy. I understand that mistakes happen, but this was just too much. I hope they can improve their shipping and customer service in the future. But for now, I'll be taking my business elsewhere.

I gotta say, I had a pretty bad experience with Fanjoy. I ordered a sweatshirt in a size Medium, but when it arrived, it was HUGE. Like, I'm talking size 2XL huge. The sleeves went way past my hands and the whole thing fit me like a dress. I was so disappointed, especially since I had checked the dimensions in the description before ordering.

So, I decided to reach out to their customer service team. I sent them an email with photos of the sweatshirt and explained the situation. But when I got their response, I was pretty shocked. According to their policy, they're not liable if the item doesn't match the description. And get this - they don't even allow exchanges! If I wanted to return the sweatshirt, I would have to pay for the shipping myself.

Honestly, I was pretty frustrated with the whole thing. I mean, I understand that mistakes happen, but the fact that they wouldn't even let me exchange the sweatshirt for a smaller size was pretty ridiculous. And to make matters worse, I had to pay for the shipping myself if I wanted to return it.

So, if you're thinking about ordering from Fanjoy, I would definitely think twice. Their return policy is the worst I've ever seen, and I wouldn't want anyone else to have to go through what I did. Influencers, please take note - this company is not worth promoting.

So, I decided to give Fanjoy a try and ordered two mystery hoodies. It took a whole month for the shipment to arrive, but when it finally did, I was disappointed to find out that both hoodies were the same! The quality of the hoodies was not up to my expectations either. I reached out to their customer service team to return and replace one of the hoodies, but all I got was a list of "product information" that stated that all sales were final and duplicates were a possibility. As a customer, I expected better from Fanjoy. I mean, if I wanted two of the same hoodie, I would have gone to another store. It's a shame that my first experience with Fanjoy was not a good one, and it will definitely be my last.