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Family Island — Farming game
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3.3 19 Reviews 21 Complaints
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Family Island — Farming game Complaints 21

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Family Island — Farming game Good game in concept. Terrible in practice

I enjoy the game and find it fun and entertaining. However, there are lots of downfalls (seriously, read the reviews and the comments from the developer). One, there are not enough tribes to join, and all of them are at application limits. So no new applications are allowed. Try to create your own, and you have to use gems. Gems are used for a lot of things, and when you find them in the game, they only give you 1-2 at most, even when you watch the stupid ads. Unless you buy them.
Speaking of ads: two. Don’t do it. I have watched the stupid ad to get more gems or energy several times, just to see the energy or gems were not applied, with a quick: “oops, something went wrong” even though I watched the whole thing, was connected to Wi-Fi, my screen did not time out, i did not go off the screen etc. And when it’s not doing that, it washes onshore and makes you wait 12 hours before you can claim it. Ridiculous. Don’t let it be there if you can’t claim it.
Three: keys. You’ll find DOZENS of chests that you can’t open without keys. But this goes back to point one on the gems, as you need them to open the chests. Some quests require the material from a chest to proceed, so you’ll never complete unless you pay for gems.
Four: energy. Yeah, yeah, I’ve seen your developer comments on “how easy” it is to acquire. Liars. Sometimes, they give you almost enough in an area to get through, sometimes not. I’ve picked all the berries, I’ve made a bunch of food, and still can’t get enough energy to pass through a quest in time unless I pay.
Five: BUY IT! Don’t make a game where you literally sit through potentially hours of paid advertisements (hello dollar bills) then STILL have to pay for everything.
The rest of the points are outlined very well in other reviews so I’ll leave it at that.

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Zepp31966
CA
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Nov 17, 2024 2:33 pm EST
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04 11 2024
I can't get to load
Thompson447@gmail.com

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mistyfrog123
vancouver, CA
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Oct 12, 2023 3:01 am EDT
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through freecash, i sent them photos of my levels completed and money spent (over 15.00) to be reimbursed in freecash dollars. however, they rejected ALL of my support claims and now im out literal money and time.

can someone help me with this please? thanks.

Overview of Family Island — Farming game complaint handling

Family Island — Farming game reviews first appeared on Complaints Board on May 10, 2023. The latest review Family island was posted on Sep 6, 2024. The latest complaint Game is Fun and awesome. Customer service is awful was resolved on Jun 13, 2023. Family Island — Farming game has an average consumer rating of 4 stars from 40 reviews. Family Island — Farming game has resolved 17 complaints.
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    Jun 30, 2025
Family Island — Farming game Category
Family Island — Farming game is ranked 65 among 87 companies in the Computer and Video Games category

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Good game in concept. Terrible in practice
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