Falinas

To our dear customers:

Your feedback is very important to us, and we are committed to resolving the issues you might have encountered. To help us provide a solution and improve our services, feel free to send me a message here or at support@falinas.com. Please provide us with the email address you used to subscribe to our website or a phone number where we can reach you. This will allow our team to locate your account and contact you directly to address your concerns.

We appreciate your understanding and patience as we work to resolve your concerns. Thank you in advance for the opportunity to make things right.

Best regards,

Falinas

My grandfather is 78 years old, he just uses his phone to check messages. He is not going to buy makeup thing on this website! And now he found there were fishy transactions on his bank account, 205.19 USD in March and April. They said those cannot be refunded! I wonder how this website gets my grandfather's credit card information!

March 03rd
41.13USD = 69.37NZD
March 17th 41.5USD = 69.93 NZD
March 31st
41.07USD = 70.56NZD
April 14th
40.76USD = 70.4NZD
April 28th
40.73 USD=70.42 NZD

As a potential customer of Falinas, I was hoping to make a purchase on their website and have a satisfactory experience. However, unfortunately, I ended up falling victim to a hidden subscription scam. For several months, I was being charged 24.95 Euros without my knowledge or consent. This practice is not only appalling but incredibly illegal, especially when companies are expected to provide invoices for transactions that exceed 25 euros.

I was shocked and appalled that Falinas would resort to such unscrupulous methods and prey on unsuspecting customers who trusted them to be transparent and forthcoming. It is a shame that they would employ such dishonest, deceptive, and aggressive business practices that are only designed to lead customers down a path that they would not have chosen had the site been transparent and honest.

I am disheartened and disappointed by this experience, and I feel compelled to take legal action with French and European consumer defense organizations. The fact that Falinas would resort to such tactics suggests that they do not value their customers and their trust. For me, it's not about the money, but the principle of the matter, and I won't stand for being swindled by such a scam.

I urge others to be cautious when dealing with unethical businesses like Falinas and hope that my experience can serve as a cautionary tale for anyone who sees anything suspicious or out of the ordinary on their website. It is disheartening that companies resort to such underhanded practices to make a quick buck instead of upholding ethical values and prioritizing customer satisfaction.

I recently had a frustrating experience with Falinas (falinas.com) and felt compelled to share my story. Unfortunately, it seems that this company engages in shady and unethical practices that can leave unsuspecting customers feeling swindled.

One of the most concerning issues with Falinas is their automatic "VIP membership" program. Apparently, as soon as you press "order" on their website, you are automatically enrolled in this program - without any advance warning or disclosure. The cost of this membership? A whopping 40? per month. What's worse, many customers (including myself) don't even realize they are being charged until they check their bank statements.

To add insult to injury, this "membership" doesn't seem to offer any tangible benefits. There is no extra access to deals or promotions, and many customers report not receiving any notifications or newsletters like they would with a traditional membership program. Essentially, it seems that Falinas is using this sneaky tactic to line their pockets without any regard for their customers' well-being.

Another major issue I encountered with Falinas was their appalling customer service. Despite trying to reach out via phone and email, I was met with silence. I even attempted to cancel my membership, but had no luck - the phone number provided on the website didn't work, and my emails went unanswered. In the end, the only way I was able to prevent Falinas from charging me 40? every month was to deactivate my card completely.

As it turns out, I wasn't the only one to have a negative experience with Falinas. When I called my bank to dispute the charges, they were already familiar with the company and its questionable tactics. It's disheartening to know that Falinas has been able to get away with these practices for so long.

In my opinion, it's crucial that we as consumers make our voices heard. No one should have to deal with deceptive practices and non-existent customer service. If you've had a similar experience with Falinas, I encourage you to report them to the authorities and spread the word. Let's work together to hold this company accountable for their actions and prevent others from falling victim to their schemes. In conclusion, I strongly advise you to stay away from Falinas.

When I decided to purchase a perfume gift for my wife from Falinas, I thought everything would run smoothly. But it wasn't until recently that I learned that my credit card was being debited with a hefty ?24.90 every month for the past twelve months. As a result, I was charged a total of ?298.80 that I never authorized.

To make matters worse, the condition that they would debit my credit card unless I declined the offer within 14 days of purchase was not made clear to me. It felt like a sly move from Falinas to debited my account without my knowledge and without giving me a heads up about their plans.

I was surprised to see that there was no warning to this effect on subsequent emails or subsequent debit payments. It's unfair and unethical because I was not made aware of this practice. It's frustrating to think that a company would resort to such practices to make a bit of extra money, especially at the expense of their customers.

I reached out to Felinas customer service about this issue, but they have credited my account with far less money than they debited. It's unacceptable, and I'm reporting this to my bank as a fraudulent transaction. In conclusion, I recommend that people stay away from Falinas and be wary of companies that might have a similar practice.

I recently had an experience with Falinas that was less than satisfactory. While purchasing a product on their website in March, I was automatically enrolled in their membership program which costs 24.95 euros per month. I was not aware of this, and when I realized what had happened, I contacted Falinas to request a refund. Unfortunately, they refused to issue a refund, stating that I should have read the terms and conditions outlined in the order confirmation when I made the purchase.

I felt like I had been tricked, and I was frustrated that I had to get customer service involved to sort out the situation. They reminded me that it was my responsibility to terminate the subscription after the purchase, which I did not know I had to do.

Over the course of several months, I accumulated credit that I could use towards other products on the website. However, I had not received anything in exchange for this credit, as I had not made any additional purchases. The only way to use the credit was to apply it towards another purchase on Falinas' website.

Overall, I was extremely disappointed with my experience with Falinas. I felt like the company was taking advantage of honest but naive customers like myself who did not fully understand the terms and conditions of the membership program. Their customer service was less-than-stellar, and I found myself feeling frustrated and misled. I would caution others to read the fine print before making any purchases with Falinas, to avoid a similar experience.

As a concerned consumer, I feel the need to warn others about my experience with Falinas.com. Although their website offers enticing deals on sneakers for a mere 3 euros, don't be fooled! What they don't tell you is that it's actually a contest that you're entering when you make the purchase.

To make matters worse, if you participate in this supposed "contest," you unknowingly become a VIP member, which incurs a monthly charge of approximately 40 euros on your credit card. Shockingly, we weren't aware of this for over a year.

The communication from Falinas is murky and confusing, and it seems like they're intentionally trying to lure unsuspecting customers into a scam. It's incredibly frustrating to have fallen victim to this unethical practice.

When we contacted their customer support team, they offered a partial refund contingent upon us removing our negative review. This feels like bribery and suggests to me that they don't want anyone else to find out about their shady business practices.

I urge you to not solely rely on the 4.5 star rating on Trustpilot, as it's clear to me that there are other individuals out there who have had poor experiences with Falinas. Please take a closer look at the negative reviews and trust your instincts before making any purchases on this website.

I cannot stress enough how disappointed and outraged I am with Falinas (falinas.com). In my personal experience, they are nothing more than an absolute SCAM! I feel a strong responsibility to review their services regularly so that no one else becomes a victim to their fraudulent tactics.

I highly suspect that they engage in creating fake reviews on Trustpilot to lure in unsuspecting customers. From my own experience, I can confirm that it is impossible for them to have such high ratings considering the appalling services that I and countless others have experienced.

My hard-earned money was taken from me without my knowledge or consent. They charged me an additional 25 euros for what was supposed to be a simple cosmetic order. Upon searching reviews online, I discovered that this money was for a VIP membership that I had never asked for or agreed to.

I have never encountered such unethical business practices. I strongly urge anyone who has experienced anything similar to take action and report them to consumer rights authorities, banks, and even the police if necessary. These fraudulent practices must be brought to light, and we all must work together to put a stop to them.

In conclusion, I strongly advise everyone to avoid Falinas (falinas.com) at all costs. Do not fall for their trap, do not give them your money, and do not waste your time on them. Stick to reputable and trustworthy websites when making any online purchases.

I recently placed an order for perfume from Falinas (falinas.com), and I have mixed feelings about the experience. On one hand, the perfume arrived in good condition and within a reasonable timeframe. However, a few weeks later, I noticed a charge on my credit card for ?23.11 to Falinas. I was puzzled by this, as I had not authorized any additional purchases or subscriptions.

Upon contacting Falinas customer service to inquire about the charge, I was informed that I had apparently signed up for a VIP account that came with certain benefits. I was taken aback, as I had no memory of doing this. I explained to the customer service representative that I had not authorized this charge and requested a refund, but was met with resistance and a refusal to provide a refund.

I found this customer service experience to be quite frustrating and disappointing. It is disheartening to encounter a company that will not issue a refund when a customer has not received any goods or services in return. As a result, I decided to dispute the charge with my credit card company.

My experience with Falinas has left me with a negative impression of the company overall. It is concerning that they have so many positive reviews, and I wonder if some of these reviews have been incentivized or coerced. It would be worthwhile for Trustpilot to take this into consideration and potentially take action to ensure that reviews are authentic and unbiased.

In summary, while I received my order in good condition, the subsequent billing issue and poor customer service have left me hesitant to make any future purchases with Falinas. If you are looking to avoid a potential headache and hassle, I would recommend exploring other options for your perfume needs.

I had a negative experience with Falinas and would not recommend buying anything from their site. Despite browsing what appeared to be a sale section with items marked as 50% off, I ended up being charged ?25 per month due to their VIP CLUB, which was not clearly explained during the checkout process. This was not a one-time fee, but rather a recurring charge that would continue to hit my card unless I cancelled it. I attempted to contact their support email multiple times, but received no response. I ultimately had to cancel my card to prevent further charges. This kind of behavior is unacceptable and Falinas should be held accountable for their actions. It is important for consumers to be informed and cautious when making online purchases to avoid being taken advantage of.

If you are considering purchasing from Falinas (falinas.com), I urge you to read my cautionary tale. Roughly a year ago, I made the mistake of purchasing a perfume from the site. What I didn't realize is that I was automatically enrolled in a VIP program without my explicit permission.

As a result, €39.90 was deducted from my credit card each month under the guise of "credits." It was explicitly stated that these credits could be used for future purchases. However, I never authorized these transactions, and I never received any notice or confirmation that I had agreed to such terms. Nevertheless, month after month, my account was being charged without my knowledge or consent.

When I finally discovered what was happening, I immediately contacted the company for a refund. However, to my shock and frustration, I was informed that my credits had already expired and that I could not be reimbursed. I was outraged, but more than that, I felt violated. It was as if I had been robbed in broad daylight, and there was nothing I could do to stop it.

In the end, I had to take measures to rectify the situation, including filing a formal complaint with my bank and a separate complaint with Businessconduct. Dk. It turned out that the company claimed to be a Danish one, but I'm not convinced of that given my experience. In the end, I can only say that Falinas is a scam, pure and simple. They use deceptive tactics to steal from unwitting buyers, and I would advise anyone to steer clear of their site.

After having an unfortunate experience with Falinas (falinas.com), I feel the need to let others know about what happened. Initially, I was enticed by the prospect of joining their VIP section to access cheaper prices for a one-time purchase. However, I soon found out that by joining the VIP section, I had unknowingly agreed to pay a monthly fee of about 40 euros. The first month, the money was taken out of my account, and I only discovered what had happened after I spoke to their customer service team. To my dismay, I learned that I had to opt-out of this fee and would not be receiving a refund.

What's worse is that once I was tricked into agreeing to this fee, I found myself tied up to more purchases, and I had to opt-out each month if I didn't want them to take my money. It's a sneaky tactic and not a fair way to treat customers. But that's not even the worst part.

Falinas also has a clause that the money they take from you will only remain available for use for 90 days - if you don't spend it all before then, they'll keep the rest. I was never aware of this before, and it wasn't even stated on the FAQ page. It's worrying to think that this scam could have affected other innocent customers like myself and that Falinas is taking advantage of people in this way.

If you're considering using Falinas's services, I urge you to think again. They're not a trustworthy company, and they're only going to steal your money without giving you any value in return. Don't feed this type of scam by joining them, and warn others about their immoral practices.