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Factory Authorized Outlet Profile

Factory Authorized Outlet

www.factoryauthorizedoutlet.com

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1.0 6 Complaints
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Factory Authorized Outlet Complaints 6

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5:43 am EDT
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Factory Authorized Outlet Beware of factoryauthorizedoutlet.com: Fake Tracking Number and No Response

i ordered from factoryauthorizedoutlet.com and they gave me a fake tracking number on my invoice. i tried emailing them and calling them but they won't respond. i should have checked their online reviews before i ordered. don't make the same mistake i did.

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5:00 am EDT
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Factory Authorized Outlet Disappointing Experience with Factory Authorized Outlet: False In-Stock Claim and Lack of Communication

I ordered something from Factory Authorized Outlet and it said it was in stock, but they never shipped it out. I called to see what was going on and they told me it was on back order. They didn't even bother to let me know that when I placed my order. It's pretty frustrating when you think you're getting something and then it turns out you have to wait even longer.

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4:45 am EDT
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Factory Authorized Outlet Terrible Experience with Factory Authorized Outlet: Not Recommended for Shopping

I had a really bad experience with Factory Authorized Outlet. I wouldn't recommend shopping there. They are not honest people and I ended up with a $500 paper weight. I suggest finding another store to buy from. Trust me, I learned my lesson. However, I am planning on stopping by their store soon to see if they can do anything to fix the situation.

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Is Factory Authorized Outlet Legit?

Factory Authorized Outlet earns a trustworthiness rating of 71%

Reliable, but always remember to protect your data.

Our conclusion: ComplaintsBoard's review suggests Factory Authorized Outlet is generally legitimate and safe for transactions. However, with a resolved complaints rating of 0% we recommend that you stay careful. Before interacting with Factory Authorized Outlet, take the time to review customer feedback and the approach to resolving complaints.

The age of Factory Authorized Outlet's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Factoryauthorizedoutlet.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Factoryauthorizedoutlet.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Factoryauthorizedoutlet.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Factory Authorized Outlet's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • A website associated with Factory Authorized Outlet has been reported to be selling weapons online. It is important to ensure that the website and seller are legitimate, and to abide by the laws and regulations of your country regarding the purchase of weapons.
  • We have detected an internal review system on Factory Authorized Outlet's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
  • We conducted a search on social media and found several negative reviews related to Factory Authorized Outlet. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Factory Authorized Outlet Disappointing Experience with Factory Authorized Outlet: Received Wrong Item and No Response from Customer Service

So, I recently made a purchase from Factory Authorized Outlet and I must say, I'm quite disappointed with my experience. I ordered a running machine, but to my surprise, I received a cap instead! I mean, seriously? How does that even happen?

To make matters worse, I've been trying to get in touch with their customer service team, but there's no phone number or email address provided. The only option is to message them through the website, but I haven't received any response from them yet. It's been days now and I'm still waiting for a refund or at least some sort of explanation for what happened.

Honestly, this whole situation has left a bad taste in my mouth. I was really looking forward to using my new running machine, but instead, I'm stuck with a useless cap. I hope Factory Authorized Outlet can sort this out soon and make things right. Until then, I wouldn't recommend them to anyone.

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Factory Authorized Outlet Factory Authorized Outlet Review: Disappointing FAOBUCKS Promotion and Poor Communication

I recently made a purchase on Factory Authorized Outlet's website, spending over $500 during one of their promotions to earn a $100 certificate (FAOBUCKS) for future purchases. However, I quickly realized that there was some fine print that I had missed. In order to use the certificate, I would need to make another purchase of at least $500. This was a bit disappointing, as I had hoped to use the certificate on a smaller purchase.

To make matters worse, I had to follow up with the company to receive the coupon code for the certificate. I was initially told that it would be sent to me once my products were delivered, but this was not the case. I had to reach out to them myself to get the code. This was a bit frustrating, as I had expected better communication from the company.

Overall, I'm not sure if I would trust Factory Authorized Outlet in the future. While their products seem to be of good quality, their promotions and customer service could use some improvement. If you do decide to make a purchase from them, be sure to read the fine print carefully and follow up with them if necessary.

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6:51 pm EDT

Factory Authorized Outlet Can not get a refund

Order two dewalt tools. Received e-mail stating one items was out of stock and did not know wnen items would be available. Sent return e-mail same day stating not to send instock item. Received another e-mail stating already shipped. Called company and instructed them I did not want just one of the items. Person on phone instructed just return to send for full refund. Waited two weeks for refund but did not see refund. Sent two e-mails and no return. Called and spoke with someone who stated they sent e-mails I never received. Person stated it was pending waitng on instruction from me. I told them to refund. Waited another week and did not see the refund. Called today and was told refund was posted today but still do not see it. I asked how much the refund was for and they stated it was for $29.99. I told them the total they owed was $54.99. They said they were charging for shipping and restocking fee because they did not like seeing returned items. I told them that is not what I was told by the other sales person and they said they did not care they were not refunding my full amount.

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Woodbutt
Derby Line, US
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Sep 10, 2023 1:50 am EDT
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These bozos continue to send irksome, redundant text messages with no way of shutting them off

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Woodbutt
Derby Line, US
Send a message
Sep 03, 2023 10:59 pm EDT
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Avoid and run

Overview of Factory Authorized Outlet complaint handling

Factory Authorized Outlet reviews first appeared on Complaints Board on Sep 29, 2011. The latest review Beware of factoryauthorizedoutlet.com: Fake Tracking Number and No Response was posted on Jun 16, 2023. Factory Authorized Outlet has an average consumer rating of 1 stars from 6 reviews. Factory Authorized Outlet has resolved 0 complaints.
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  1. Factory Authorized Outlet Contacts

  2. Factory Authorized Outlet phone numbers
    +1 (800) 629-3325
    +1 (800) 629-3325
    Click up if you have successfully reached Factory Authorized Outlet by calling +1 (800) 629-3325 phone number 0 0 users reported that they have successfully reached Factory Authorized Outlet by calling +1 (800) 629-3325 phone number Click down if you have unsuccessfully reached Factory Authorized Outlet by calling +1 (800) 629-3325 phone number 0 0 users reported that they have UNsuccessfully reached Factory Authorized Outlet by calling +1 (800) 629-3325 phone number
  3. Factory Authorized Outlet emails
  4. Factory Authorized Outlet address
    5798 Ontario Mills Pkwy, Ontario, California, 91764-5116, United States
  5. Factory Authorized Outlet social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 17, 2025
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Factory Authorized Outlet Category
Factory Authorized Outlet is ranked 42 among 125 companies in the Consumer Electronics category

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Can not get a refund
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