Factory Authorized Outlet

i ordered from factoryauthorizedoutlet.com and they gave me a fake tracking number on my invoice. i tried emailing them and calling them but they won't respond. i should have checked their online reviews before i ordered. don't make the same mistake i did.

I ordered something from Factory Authorized Outlet and it said it was in stock, but they never shipped it out. I called to see what was going on and they told me it was on back order. They didn't even bother to let me know that when I placed my order. It's pretty frustrating when you think you're getting something and then it turns out you have to wait even longer.

I had a really bad experience with Factory Authorized Outlet. I wouldn't recommend shopping there. They are not honest people and I ended up with a $500 paper weight. I suggest finding another store to buy from. Trust me, I learned my lesson. However, I am planning on stopping by their store soon to see if they can do anything to fix the situation.

So, I recently made a purchase from Factory Authorized Outlet and I must say, I'm quite disappointed with my experience. I ordered a running machine, but to my surprise, I received a cap instead! I mean, seriously? How does that even happen?

To make matters worse, I've been trying to get in touch with their customer service team, but there's no phone number or email address provided. The only option is to message them through the website, but I haven't received any response from them yet. It's been days now and I'm still waiting for a refund or at least some sort of explanation for what happened.

Honestly, this whole situation has left a bad taste in my mouth. I was really looking forward to using my new running machine, but instead, I'm stuck with a useless cap. I hope Factory Authorized Outlet can sort this out soon and make things right. Until then, I wouldn't recommend them to anyone.

I recently made a purchase on Factory Authorized Outlet's website, spending over $500 during one of their promotions to earn a $100 certificate (FAOBUCKS) for future purchases. However, I quickly realized that there was some fine print that I had missed. In order to use the certificate, I would need to make another purchase of at least $500. This was a bit disappointing, as I had hoped to use the certificate on a smaller purchase.

To make matters worse, I had to follow up with the company to receive the coupon code for the certificate. I was initially told that it would be sent to me once my products were delivered, but this was not the case. I had to reach out to them myself to get the code. This was a bit frustrating, as I had expected better communication from the company.

Overall, I'm not sure if I would trust Factory Authorized Outlet in the future. While their products seem to be of good quality, their promotions and customer service could use some improvement. If you do decide to make a purchase from them, be sure to read the fine print carefully and follow up with them if necessary.

Order two dewalt tools. Received e-mail stating one items was out of stock and did not know wnen items would be available. Sent return e-mail same day stating not to send instock item. Received another e-mail stating already shipped. Called company and instructed them I did not want just one of the items. Person on phone instructed just return to send for full refund. Waited two weeks for refund but did not see refund. Sent two e-mails and no return. Called and spoke with someone who stated they sent e-mails I never received. Person stated it was pending waitng on instruction from me. I told them to refund. Waited another week and did not see the refund. Called today and was told refund was posted today but still do not see it. I asked how much the refund was for and they stated it was for $29.99. I told them the total they owed was $54.99. They said they were charging for shipping and restocking fee because they did not like seeing returned items. I told them that is not what I was told by the other sales person and they said they did not care they were not refunding my full amount.