Ez Book Recycle Inc. reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Ez Book Recycle Inc.
Welcome to our customer reviews and complaints page for Ez Book Recycle Inc.. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Ez Book Recycle Inc..
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Thieves
In early May 2010, I sent Ez Book Recycle Inc. an order of five books with a total order quote of $32.08. However, when they received and processed the books I was paid only $18.26. The $13.82 difference between the quoted price and what I received was the quoted price for one of the books that I shipped. I notified them immediately and received a response...
Read full review of Ez Book Recycle Inc.Failure to pay for a buyback order
In early May 2010, I sent Ez Book Recycle Inc. an order of five books with a total order quote of $32.08. However, when they received and processed the books I was paid only $18.26.
The $13.82 difference between the quoted price and what I received was the quoted price for one of the books that I shipped. I notified them immediately and received a response from Rebeccah Grant, one of there customer service reps, on May 10 stating that her manager would be notified and that I could expect a response from them soon.
It's nearly a month later and I still have not received a response from them in spite of the numerous followup emails I have sent to remind them. Ez Book Recycle Inc. still hasn't paid me for the book and still hasn't returned my book to me. Ez Book Recycle Inc. are nothing more than thieves. I DO NOT recommend that anyone send books to this company. There are far better book buyback/trade-in companies out there to use.
The complaint has been investigated and resolved to the customer’s satisfaction.
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