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CB Glasses and Lenses EyeMart Express Complaints #22-41
EyeMart Express

EyeMart Express review: Still haven't received my new glass's after two weeks.

M
Author of the review
7:25 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I live 99 miles from Albuquerque NM. I had my new eye exam the day before going to Albuquerque. I have bought several pairs from the same place at the corner of Menaul & Carlisle Blvd N.E..I went to lunch and got a text that they were ready. I got there, but they didn't have the polarized lenses so I paid for that and she said about an hour to pick them up. I did not have the time to stay any longer in the city & the gal said she would send them to me. I called last week & the gal I was talking to said the manager wasn't there on Saturday to send them. It has been two weeks & still not delivered. Question ... Why do you only deliver once a week?

Desired outcome: That is your call, but if you would like to keep me as a valued customer, I would prefer some kind of compensation.

Keywords:
city corner deliver eye exam lenses manager pairs pick up saturday time
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  2. EyeMart Express phone numbers
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    13800 Senlac Dr., Ste 200, Farmers Branch, Texas, 75234, United States
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    May 19, 2026
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EyeMart Express Category
EyeMart Express is ranked 16 among 63 companies in the Glasses and Lenses category
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