Exxon Mobil Corporation Customer Service


Exxon Mobil Corporation

5959 Las Colinas Boulevard
New Jersey
United States - 75039-2298

Customer Support Phone Numbers

Mailing Address
P. O. Box 4654, Houston, TX 77210

Downstream Operations
22777 Springwoods Village Parkway, Spring, TX 77389-1425

Exploration and Producing Operations
22777 Springwoods Village Parkway, Spring, TX 77389-1425

ExxonMobil Chemical
22777 Springwoods Village Parkway, Spring, TX 77389-1425

Exxon Mobil Corporation Complaints & Reviews

Exxon Mobil Corporation / tiger mart

Jun 13, 2019

I stopped in the tiger Mart to fill up my vehicle. I went inside to use the restroom and noticed that the men's restroom was out of order with a sign on it that look like it have been there for quite a while stating that was out of order. I asked the attendant if perhaps I could use...

Exxon Mobil Corporation / customer service

May 28, 2019

Horrible customer service & such rude people there. I usually don't write (or have time) reviews but had to do that to make sure our community stays in good hands. I can't believe why the person behind the counter is such a rude man... If they want customer service, it'...

Exxon Mobil Corporation / closed restrooms

May 25, 2019

In regards to the "service" station at 201 W Ben White Blvd, Austin, TX 78704. I stopped in this evening (5/24/19) to get gas and use the restroom. There's a handwritten note on the door stating the restrooms are closed until morning. I told the cashier if I needed the restroom more than I...

Exxon Mobil Corporation / store attendant unethical behavior.

May 21, 2019

Hi My name is Nichola Duncan, my phone number is 347-705-9111. I went to purchase gas today Tuesday May 21st around 3:30 PM and the store attendant refused to sell me gas. He stated he's not selling me any gas because he do not like me. I advised him my kids are in the car and I ran out of...

Exxon Mobil Corporation / bad service

May 19, 2019

The gas station clerk that works the night shift in Temple hills, Maryland was very rude to me I am a regular their during the day I bought an item from abu the clerk and paid for it went to by a 25cent candy witch is 27 cents plus tax he rings up 1.87 I ask did the price go up why is one...

Exxon Mobil Corporation / gas nozzle malfunction

May 08, 2019

I visited Exxon on Hwy 51 N, Covington, TN on 5/1/19. I paid for my gas and went out to pump it. As soon as I took the nozzle off, gas starting spewing everywhere before I could get the nozzle in my gas tank. I got gas on my hands, shoes and clothes. When I went to tell the...

Exxon Mobil Corporation / pumps without gas at xom location #863 (cypress, texas)

Apr 17, 2019

April 16, 2019 ~ 6:00 pm Manager on site: Michael Ardry Upon attempting to pump gas in my car and using my XOM credit card on April 16, 2019 at XOM store 863, I selected mid-grade gas and the gas pumped extremely slow until I lost patience at $1.00+. I tried again at the same pump but...

Exxon Mobil Corporation / expired products

Apr 10, 2019

April 10, 2019 Good day, I was at the Mobil station by Independent Grocer in Huntsville tonight at approximately 9:00pm, April 10, 2019. After pumping gas, my husband went into pay and purchased a bag of Maltesers chocolates along with some other items. I opened the bag and ate one of the...

Exxon Mobil Corporation / gas pumps/software

Apr 08, 2019

I've been trying to use my Synchrony Credit Card at this location and every time I use it at the pump, I get a message saying that I need to see the cashier. The cashier keeps saying that the card is being rejected. I have contacted Synchrony and not only did they send me a new card but...

Exxon Mobil Corporation / filled my vehicle with wrong grade of gasoline

Mar 11, 2019

Stopped into this station as I have many times in the past and asked to fill with regular. The attendant filled my vehicle with premium. I went inside to speak to a manager but they weren't available. The clerk inside looked at my receipt and said that it was maybe $7 more on my bill...

Exxon Mobil Corporation / assault

Feb 03, 2019

The store clerk who I believe to be the owner assaulted me as I was leaving there store after I told him to keep the change from a transaction and then threatened and I quote " I will put my blade in your ass stupid crack head" I'm try to keep the Exxon Mobil corporations out of court I'm...

Exxon Mobil Corporation / air pump

Jan 12, 2019

Store clerk refused to provide free air after gas purchase. Blamed construction in the Vax for not reaching the switch. I asked for quarters. He refused. "YOUR quarters" he said. What a cheapskate. Not to mention refusing the air is illegal in California. Total scummy treatment. I got...

Exxon Mobil Corporation / overcharge ripoff tiger mart #30, terrell, tx. fg48114918001

Jan 04, 2019

I travel from Dallas to Terrell several times a week and purchased gas at the above yesterday. 1/2/19 12:12 pm. Gas advertised at $1.99 like the majority of Exxon stations in the area. I was charged $2.09 per gallon because I used my debit card like a credit card. I WILL NEVER BUY GAS AT...

Exxon Mobil Corporation / fuel leakage loss

Jan 03, 2019

I went to my frequently visited Exxon at 5601 Moffat Rd Mobile, AL. 36618 on 1/3/19 to fill up my 4runner. I usually use my rewards card but I didn't have it with me. I paid at pump choose fuel and placed nozzel in tank and proceeded to throw away some trash. I looked over and saw the fuel...

Exxon Mobil Corporation / service from gas station attendant

Dec 17, 2018

On Monday, 12-17-18, I stopped to get gas at about 5:30 AM. The attendant behind the counter was no where to be found. 2 gentlemen were sipping coffee by the counter, and they said I should yell her name to get her attention. Once she came from the back room, I said that I didn't know her...

Exxon Mobil Corporation / unethical behavior

Dec 11, 2018

A member of your staff was very rude, he cursed after giving me the wrong change back and refused to give me the proper amount. I am very shocked an appalled by this behavior I work across the street and go to this location every day. I can not continue to go somewhere with such hostile...

Exxon Mobil Corporation / customer service

Dec 06, 2018

I frequently visit this location as it's 0.3 miles from my house. However, overnight I typically will take an extra 2.5 mile drive just to avoid the negativity I encounter with the woman who works overnight. She is unprofessional and very unwelcoming. I say this because when I come into...

Exxon Mobil Corporation / ridiculous hold on bank account for $5 in gaa

Nov 27, 2018

I stopped at the Exxon off 85 exit 13. I pump $5 worth of gas and I now have a $91 pending transaction on my bank account. I only put $5 in because I only had $5! now I'm going to have a bunch of my withdrawals bounce. I'll be charged $38 per transaction that doesn't go through because...

Exxon Mobil Corporation / dawson, wv service station deteriorations

Nov 24, 2018

For 12 years, we have stopped exclusively at the Dawson, WV Exxon station on our multiple trips per year between Virginia and Ohio because the bathrooms are clean, there's a good place to walk the dogs, the store is clean, it's well lit, and it's easy on/off the interstate - UNTIL the past...

Exxon Mobil Corporation / overall company customer service

Oct 26, 2018

I went to visit the Exxon off of exit 145A to gas up and it was really hectic. There were a lot of pumps bagged off and the card reader wouldn't read my car. I didn't wanna leave my children in the car unattended so I had to haul my baby and her car seat along with my 4yr old just to pay...

Exxon Mobil Corporation / back office service at the mobil station

Oct 08, 2018

Hello Exxon Customer Service, My name is Stephen. This is a complaint about an incident on 10/07/2018 evening around 10:20PM in Pico Rivera, CA. The subject gas station is located at 8957 Beverly Blvd, Pico Rivera, CA 90660. The staff I want to complaint about is named Jon (a 50+ year old...

Exxon Mobil Corporation / customer service; person at register

Oct 07, 2018

Exxon/Mobil Roadster on 5805 Pinemont and Lost Forest in Houston, TX I witnessed an act of sexism or racism today close to home and I am furious!! I pulled up at the station and as I was walking in an older woman approached me and asked for help using her debit card to get gas. She mentioned that...

Exxon Mobil Corporation / clerks attitude on brandi located at 45 & tidwell in houston

Oct 06, 2018

I went to the Exxon gas station at 9:00 pm on 10/6/18 and tried to get $30 of gas and buy three sodas I noticed the credit card machine on take the chip. I asked Brandi can you enter manually she said, "no!" I said then just ring me for 2 sodas since I have $5 cash and buy the gas at the...

Exxon Mobil Corporation / service station

Oct 06, 2018

Hello, Your station located at 5200 Piper Station Drive Charlotte, NC 28277 is the WORST gas station I've encountered. Problem #1 (Current) - This week I visited this station to fill my car. First of all, several of the pumps were not operable and were instead covered with grocery bag...

Exxon Mobil Corporation / store #33 toni ponse store manager

Oct 03, 2018

I have been in this store everyday for 3 years and purchased the same cigarettes for 2 and a half years at this store. 5 out of 7 days Toni (Store Manager) was there to ring my cigarettes up. I get the same 2 kinds of cigarettes for my husband and I. My husband is 37. So he of course...

Exxon Mobil Corporation / using the exxon name

Oct 03, 2018

Good afternoon, my name is Alice compton. I wanted to let you know that Exxon name is being used to take money from people of the internet. This happened to me last week. Using a employee name to get money. I recieved a text, if your in need of help, Exxon is issueing grants to help you if...

Exxon Mobil Corporation / over filling gas tank

Oct 03, 2018

Reports show overfilling your gas tank can affect your vehicle's performance as well as create pollution over time from spillage. I went to Exxon on the Run in Lakewood, NJ. I specifically requested to not continue filling my tank once it full because it happens often at this location. The...

Exxon Mobil Corporation / illegal activity

Oct 03, 2018

In the state of New Jersey, it is illegal to pump your own gas. Today, October 2, 2018, at 12:26 am where I waited outside by the pump for five minutes prior to going inside. I assumed that the gas station attendant hadn't seen me pull up. When I walked inside, I asked where the attendant...

Exxon Mobil Corporation / providing air and water to customers.

Sep 28, 2018

I frequent my neighborhood Mobil gas station. It is located less than a mile from my home and work. I requested the attendant to turn on the air because I had an almost flat tire. He refused to turn on the air unless I paid one dollar. I told him that the state of California requires ga...

Exxon Mobil Corporation / service & attention

Sep 27, 2018

3800 South Loop 336 East Conroe 77301. This location service is poor & all the stuff really expensive that all other locations. They are paying attention & really good care illegal game machines inside. People smoking inside & smsell bad. Seems they keep hidden & selling many kind sex...

Exxon Mobil Corporation / gas station, c store

Sep 25, 2018

There is this store on 3800 south loop336 east 77301 conroe tx. That allow people to smoke inside while they play slots machines which they the owners Ali and Ahamed Ishtiaq pay cash illegally since gambling is illegal in texas.they also sale drug paraphernalia such as glass pipes, weed...

Exxon Mobil Corporation / service station panhandling

Sep 20, 2018

Hello- I just wanted to bring the attention of a panhandling problem at the service pumps of this service station on the corner of Howard Ave and St. Charles Ave at Lee Circle. This has been an ongoing problem for many years. There is always someone standing at the pumps soliciting money from...

Exxon Mobil Corporation / gasoline

Sep 19, 2018

On June 18 2018 I purchased 30 gallons of Exxon gas at Brookneal Exxon in Brookneal Virginia. It was contaminated and caused my fuel pump on my truck to fail. I was given information to James River Petroleum and was told to submit Information. Todate they have not contacted me. The last time...

Exxon Mobil Service Station at Gateway Oaks and El Camino Ave. in Sacramento CA / appearance and dirty

Sep 17, 2018

The station at Gateway Oaks and El Camino Ave. in Sacramento CA needs a lot attention. The pump handles are dirty, the pump handles are often not working at all or fail to work while filling up. Window washing water is not changed or refreshed periodically. After the morning rush they are...

Exxon Mobil Corporation / lottery

Sep 14, 2018

I went in today at 9:53 at the mobile on main st and downs to buy my dad a lottery ticket, and there was a line and the guy in front of me also wanted to buy a ticket. Yet, the employees said they close 10-15 minutes early. I tried to talk to them and they laughed in my face. That wa...

Exxon Mobil Corporation / exxon gas station on clarksville pike nashville tn 37218

Sep 14, 2018

I used to get coffee from this gas station every night but the last couple of times I went there they didn't have any made. I asked the employee that was working behind the desk why they didn't have any coffee if theyre a 24-hour establishment. She said " we stop doing coffee at 1...

Exxon Mobil Corporation / employee

Sep 12, 2018

Hi I recently visited ur Exxon gas station on 4500south and 500 west and the employee that was working was not at the counter I found her smoking in the restroom out of a glass pipe possibly used for methamphetamine she said her name was shareese when I asked her so I would really look in...

Exxon Mobil Corporation / mark ten cartilage

Sep 03, 2018

Product: Mark Ten Wintermint Purchase Date: 08/30/18 Issue Topic: Expired Product I purchased this product on 8/30/18, I left the store and when I noticed It was expired i called the store. No answer, I was unable to get back to the store so I waited til the next day and went back to get a...

Diamond Bar Mobil / harmonic balancer repair

Aug 27, 2018

I took my Mitsubishi to diamond bar mobil. We paid $1200.00 to replace harmonic balancer in December 2017. August 2018 balancer bolt worked loose. Warranty service was performed and canceled on my bill when I picked up my SUV. Two days later the bolt loosened and the fan belts fell off. I...

Exxon Mobil Corporation / inappropriate workers route fraud thieves

Aug 24, 2018

Some kind of fraud going on workers keep lying that lottery machine is down workers will not let customers use bathroom One of them threw me out of the store and chased me out of the store because I asked why lottery machine was down You can go on Google their reviews will tell you...