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CB Residential Rentals Extra Space Storage Complaints #62-81
Extra Space Storage

Extra Space Storage review: Storage unit

A
Author of the review
8:45 am UTC

I got a good price on a 5x10 climate-controlled storage unit. The total was about 67 dollars per month. Two months after I moved in, they almost doubled the price. It's now 119 dollars. I have some disabilities and just getting my stuff into storage was difficult. Now it's held, hostage. Nice facility with good service, but that's an underhanded and unethical practice.

Desired outcome: I'm sure there is something in the fine print that I missed, but they should come right out and say that it's just a two-month reduction for signing up, and the actual cost afterward will be x dollars per month."

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    2795 East Cottonwood Parkway, Suite 400, Salt Lake City, Utah, 84121, United States
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    Jun 09, 2026
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Extra Space Storage Category
Extra Space Storage is ranked 4 among 284 companies in the Residential Rentals category
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