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Evry Jewels
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1.8 14 Reviews 34 Complaints
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Evry Jewels Complaints 34

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3:46 pm EDT
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Evry Jewels I ordered 5 pieces of jewelry, and I was never sent a confirmation email. It also took out money from my accounts so I now think I’m being scammed

I ordered 5 pieces from this company and I haven’t received any information about my order! Even the app “Shop” doesn’t see my order! This company still took out the money but now I’m thinking I was scammed. I have tried contacting them but no response. I really hope they respond or something because I would love to trust this brand and buy more of their products in the future.

Desired outcome: Yea I want my jewelry or I want a full refund

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10:00 am EDT
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Evry Jewels Order Not Received

I ordered some items from EvryJewels on July 4, and the shipping time said 2-5 business days. It has now been 9 business days, and I have not even received a confirmation that the package has been shipped. I have emailed multiple times and even messaged on Instagram with no response. The order number is #A836286. I am disappointed as I have ordered from EvryJewels multiple times before and never had an issue like this.

Desired outcome: I would like some information about the status of my package and whether or not it has been shipped. If not, I would like a refund or for it to be shipped out as soon as possible.

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Provided an email saying my order had been shipped and was on the way.

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4:34 pm EDT
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Evry Jewels No Shipping Updates

I ordered from Evry on July 7th, I got a confirmation email with an order number #A833620, but since then I have received absolutely no communication about my order. It just says order received. I've ordered from there once before with no issues, I don't know what's going on this time around. I've emailed and messaged and commented on IG with no response. The shipping time said 3-5 business days and today is the end of that time period. I just need a response I'm being left in the dark here and I really don't appreciate it.

Desired outcome: I would like an update on what's going on with my order, along with clarification about why there has been no communication. If this can't happen, I'd appreciate a refund.

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8:38 pm EDT
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Evry Jewels Being charged for an order but getting no confirmation email or tracking number

I ordered 7 items on July 5, 2023 and was charged 75$ on my account. I did not receive any confirmation email, order number, or tracking number despite it being a week since this order has been placed, and despite emailing multiple

times a day since and dming on instagram I have been ignored, which leads me to believe I have been scammed even though this company seemingly has good reviews. If they would even have the decency to respond to my issue, I should receive expedited shipping AT LEAST to make up

for the week of me waiting for any information as I ordered this jewelry over a week in advance for an upcoming vacation, expecting it in 2-5 days as listed on the website.

Desired outcome: I would like my order to come in the mail, free expedited shipping for it to come by saturday (ordered over a week in advance to allow it to come before this date), and possible compensation for not answering me yet charging me.

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12:08 pm EDT
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Evry Jewels Order not shipped in expected time

I placed an order on June 27th for a gift for a dear friend. It said shipping would take 3-5 business days and I would receive a confirmation email when it would be shipped. I downloaded the shop app to track my order and after over a week, it still says my order has only been placed. I have not received any email notifying me it has been shipped. I need this package by July 7th. Customer service has been really slow and this is terribly frustrating.

Desired outcome: Expedited shipping to receive the package by July 7th. No later.

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11:25 am EDT
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Evry Jewels Says delivered but no one came to deliver still missing

I was EAGERLY waiting for my package yesterday and of course it has to be a scam. I spent $75 on jewelry that I THOUGHT I was going to get but never did. It says delivered on the tracking number and I NEVER got my order😡 it’s just disappointing and it makes me sad cause I was really excited to wear it and now I lost money and don’t have the jewelry!

Desired outcome: 05/30/2023

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Update by Tatjana Bilic
May 31, 2023 11:28 am EDT

I would like my refund now!

Update by Tatjana Bilic
May 31, 2023 11:27 am EDT

And don’t you dare say that it says that it’s delivered. I KNOW it’s not delivered because I DONT have it in my hands! My bank account knows that I bought it tho!

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Evry Jewels On Sunday February 6, 2022, I placed two orders on Evry Jewels' website, totaling almost over $200

On Sunday February 6, 2022, I placed two orders on Evry Jewels' website, totaling almost over $200. My order numbers are #*** and #***. When I try to check the "track your package" page it says the expected delivery is February 27, 2022 despite their website claiming they use 3-7 business day shipping. The page also does not display any package tracker history, with no information on where it is. In addition, their website says they use *** but the email sent confirming my order has a tracking number from *** that I can't even input into ***' tracking page. I want to know where my package is and when it's being delivered!

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D. Crona
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I placed an order 11/26 totaling $143.00. My order still has not shipped. At first they said within a few days it would ship, it never did. I asked to cancel my order a few days ago, they refused based on a strict return policy. Although I am not returning anything because the order never shipped. They have now stopped returning my emails.

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Evry Jewels I made a purchase for a total of $36.16 CAD on Sunday, January 16th

I made a purchase for a total of $36.16 CAD on Sunday, January 16th. At the time of purchase, I had free shipping that stated it would be 2-3 business days. It is now January 31st, 15 days later, and I have not received my package, nor has there been any movement or information on the tracking number that was provided to me. Evry Jewels states that my package is being shipped with ***, however, when I go to that company website and enter the tracking code that was given to me, there are no results that appear. Evry Jewel's customer service has been incredibly unhelpful and has not given me any additional information into the whereabouts of my order.

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Evry Jewels I placed an order totaling $153 on November 26

I placed an order totaling $153 on November 26. A week and a half later on December 7, I noted it still had not even shipped. I e-mailed the company and they responded by letting me know there were experiencing delays - with still no estimate on when my order would even be shipped, much less arrive. On December 13 I emailed the company again asking when my order would be shipped. It is now two and a half weeks since I placed my order, 10 days away from Christmas, and it still hasn't shipped. I have not received a response. They do not appear to have a phone number. My order number is #***. If they cannot fulfill orders, they should not take them. They sure took my money as I was charged on Nov. 26.

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M. O'Keefe
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Ordered on July 12 48$ spent To deliver the items between 3-5 days. Wrong sizes and we simply just want to exchange it or either want a refund They just replied with they do not do any exchanges, refunds, or returns or cancellation Order number #***/ Tracking Number :

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P. Kuphal
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My daughter's items were late, defective and inoperable. Clasp on a faux pearl necklace is stuck and therefore inoperable. The silver link necklace is bent and will not stay flat - as advertised. I emailed their customer service reporting these issues and was asked to send pictures which I did. I even offered to cover the shipping of the items back to them. Since that last email, dated June 3rd, I have yet to receive a response. I have emailed them SIX TIMES and still, no response. Yes, I have checked my spam. *** The cost of the order was $45.19 and I would like to return all of the items for a full refund.

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Evry Jewels I placed an order on the 7th December and still have not received my goods

I placed an order on the 7th December and still have not received my goods. There have been numerous email exchanges between myself and Evry Jewels. I have been told, that is has left, i have been told that it is in transit, i have been told that it is being delivered today, then i was told it was in transit again I have also been told in nearly every email that it is not their responsibility as the order has left their facility. Evry jewels has provided a tracking number for ***. Tracking of the order through that number tell me it is in transit. Delivery is well overdue on the promise of a 1 - 1.5 week delivery to Australia and I'm guessing the parcel is lost. I can provide the exact timeline if you would like it.

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A. Kirlin
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i placed an order on 7/9 and evryjewels claimed to have shipped it on 7/11. on 7/14, still no tracking updates, so i reached out and they claimed my order had shipped. tracking details clearly state the carrier was awaiting the shipment, which i pointed out. they then claimed my order was "lost in transit" which is impossible because it *never shippedand that they would reship it by the following monday. i explained that i was hoping to receive this order before 7/22 since i will not be home after that date, and to please cancel the order since i didn't think it would make it there in time. also, considering they straight up lied about shipping my package in the first place, i doubt my order will ever be fulfilled at all. they of course refused and now i am stuck paying for something i will never receive.

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J. Torp
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We were browsing their website and had added some items to the shopping cart. We are certain that we did not complete any submission but somehow the order was submitted. We contacted them immediately (within 4 minutes) to cancel the order. They replied stating that they are unable to accept any Cancellation, Return or Refund request. We are disputing the charge with the credit card company

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Evry Jewels Evry Jewels customer service has been absolutely brutal, so this seems to be the only way to get in contact with them where they may actually

Evry Jewels customer service has been absolutely brutal, so this seems to be the only way to get in contact with them where they may actually answer. I placed an order weeks ago on accident, I had been sent a coupon for leaving items in my cart and went to apply it to my cart and instead of apply, I hit send. There was no confirmation page, and it went through, so I sent two emails instantly explaining my situation. I never heard back and my credit card was charged, so I sent a follow up email a few days later (even though their website assures they'll respond in 1-2 days). It's now been weeks, I haven't heard back, my accidental order hasn't been shipped, and I don't know where to go from here. If they're sending me the unwanted jewelry, I'm going to give it away as a Christmas gift. I will need it in time for Christmas though, as assured on their website.

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Evry Jewels Issues with evryjewels orders from 5/5 and 5/20, no tracking updates.

I ordered from evryjewels on 5/5 for 68.88$ and again on 5/20 for 80.99$, both times receiving a tracking number. However, the tracking site provided via email was unhelpful, and despite contacting them, their courier had no updates. After waiting 6-8 weeks as advised, over two months have passed with no resolution. I've had no issues with other international online orders, so this is particularly frustrating. I've reached a point where I'm indifferent to the packages' whereabouts; I just want a full refund of 149.87$. My recent attempts to contact them for a resolution have been met with silence, which is both angering and disappointing.

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Evry Jewels The order number is #*** Ordered on November 2nd

The order number is #*** Ordered on November 2nd. Shipping time projected is 3-7 days. It is beyond the projected time, as 9 days have passed as I am writing this inquiry. I inquired via email form about the status of my order and they gave me an automated reply on why my order hasn't shipped. Filing a complaint, because this is the second time a delay discrepancy has occurred where I have to contact the business to fulfill an order instead of them already fulfilling it. My prior order with this company took nearly two months to "process", and the same problem is happening again for the second time in less than six months. The previous time I ordered, I got the same automated reply. I'm not wasting my time anymore. I had to file a previous complaint to get any semblance of a response from the company, to which they shipped out my order immediately. I should not have to repeatedly ask a company to ship my order or resolve an issue like this. I've never complained to any company besides this one. Never ordering here again. Would either like a refund or for my order to be shipped out immediately.

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Evry Jewels (I have been emailing them since Feb 8th, 2022, my order was placed and shipped on Jan 29th, 2022)

(I have been emailing them since Feb 8th, 2022, my order was placed and shipped on Jan 29th, 2022). It's been 30 days since my order was "shipped out" and I still haven't received it. I paid around $70 CAD. They told me to contact them "should your order not be delivered within 30 days of shipment" but even after emailing constantly for follow-ups, I have not received any sort of package or tracking papers since. I was wondering if my order could be cancelled at this point or if I could receive a refund as it's been a month since my order and shipment and their policy stated that I would receive my package within 3-7 business days or even 2-3 weeks and it's been FAR TOO LONG since then. However, they just send me the same recycled email every time. I am very disappointed with their services as I was genuinely looking forward to receiving my package *** Not only did I order way before Valentines day and wait past the expected date of my shipment, I have now waited a month with no information, tracking, or sense of urgency from their end. I doubt that "due to the recent trucker convoy protests" delays could lead to a wait THIS long ***. Moreover, I am located in Toronto, Canada, and it should NOT be taking this long to deliver from Quebec. I recently placed an order at another business based in Montreal on Monday, February 21, 2022, and received my package TODAY (Friday, February 25, 2022). I wish for a REFUND and nothing else to do with this company. I am VERY disappointed, I was looking forward to supporting a small business near me.

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Class Clown
Orefield, US
Jul 29, 2024 9:19 pm EDT
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I ordered $96.13 worth of jewelry on 7/1/24 and it was to be delivered on 7/8/24. I never received it.

The order # A2958217

The shipment #

92612902712318543478888242

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Kate Orlovsky
IL
Jul 13, 2024 3:43 pm EDT
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Horrible experience- I've placed an order and have been waiting for a month to receive it. Now I am told the order has been lost and they are not able to return me my money back as it's not a part of their policy. What kind of policy it that? Taking people's money without providing the actual service?

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realreviewer
Ada, US
Feb 12, 2024 5:12 pm EST
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i was super excited to order my evryjewels in November 2023, and they still haven’t been shipped yet in Febuary 2024. I tried emailing multiple times and they only respond with an automatic email reply back that doesn’t help you. [censored] EvryJewels

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Anne Leez
US
Jan 28, 2024 6:07 pm EST
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They scam people and take their money and don’t send anything at all. Their quality is very cheap too. Breaks in a day.

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Joe Ligori
US
Jan 16, 2024 9:35 am EST
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On 12/7/2023 I ordered a We Ring size 6/gold. Order #A1722080. The order was out for delivery on Dec. 14, 2023. Have not received it to date. Emails have failed to get any information. Need to know how to get the ring or refund. PLEASE HELP.Thanks Joe Ligori

Joe Ligori

103 Lynn Cove

Georgetown, Texas 78633

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Mary T Brooks
US
Dec 25, 2023 8:26 am EST
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This company took my money, sent an email items would not ship, there is no contact number.

I disputed charge with my bank, so I will get my money back, but beware! This company is a theft ring.

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Sepi s
US
Dec 26, 2023 3:07 am EST
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Ordered for Christmas present on 11/27 and order still has not shipped and all you are told is sorry we are overwhelmed with orders and it will be a minimum of another 2 weeks or longer and they will not cancel your order or refund you

Total scam. Horrible service

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Emma Kramer
US
Dec 16, 2023 4:19 pm EST
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I placed an $34.08 order (Order Number: #A1534833) on Black Friday 2023 (November 25) and was guaranteed 3-8 business days of transit time. However, it has been 8 days and the package hasn't shipped out and I have not even received a tracking number.

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Customerc9999
RU
Dec 16, 2023 4:30 am EST
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They resolved the issue of the little mark on the ring that I purchased during my trip to the US once I contacted their customer service.

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Isabella Collins
Langhorne, US
Dec 16, 2023 4:59 pm EST
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I placed an order on November 24th and haven't even received tracking information yet and its December 7th. I reached out to the company via their website TWICE and no one got back to me. Where is my order? I am very upset and NOT satisfied with this website. If evry jewels is seeing this please respond!

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About Evry Jewels

Screenshot Evry Jewels
Evry Jewels is an online jewelry brand that offers trendy pieces with a touch of elegance. They are dedicated to producing high-quality accessories that cater to women's diverse style preferences.

One of the unique features of Evry Jewels is their extensive and diverse collections, ranging from classic and simple to bold and statement pieces. Their collections cover all sorts of jewelry ranging from necklaces, bracelets, earrings, and rings. They use different materials such as gold, silver, pearls, and gemstones, which are carefully selected to give each product its unique and exquisite look.

The brand offers a variety of chic and trendy pieces that suit various occasions, whether for everyday wear, special events, or gifts. Each piece they offer is designed to add a touch of sophistication and elegance to any outfit. Moreover, they have developed a keen eye for jewelry fashion trends and patterns, which helps them create unparalleled pieces.

The site's user-friendly platform provides an intuitive shopping experience, with a product search function and straightforward product descriptions. Additionally, they offer free shipping, effortless returns, and exceptional customer service.

In conclusion, Evry Jewels is an essential go-to jewelry brand for women who are looking for affordable and stylish pieces that stand the test of time. They offer a broad range of collections, including classics and trending styles, featuring materials chosen for their quality and durability. Evry Jewels is a trusted online jewelry brand that provides fashion-forward women with unique and elegant jewelry pieces, sure to impress.
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Overview of Evry Jewels complaint handling

Evry Jewels reviews first appeared on Complaints Board on Mar 7, 2023. The latest review Did not receive order #A2958217 was posted on Jul 15, 2024. The latest complaint Order not delivered was resolved on Dec 06, 2023. Evry Jewels has an average consumer rating of 2 stars from 48 reviews. Evry Jewels has resolved 10 complaints.
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