Eureka Forbes Ltd — water purifier
At the onset of summers, the dear filter stops working. This is the filter which has been serviced three months back and is under AMC. Complaint lodged on April 29 and we get a response after two days and told that some Karthik ([protected]) is supposed to come to service the filter. No one turns up that day. No one turns up the next day. When we call Karthik (multiple times) he tells us that he is coming. Now after seven days, he is not picking up the phone only. With small kids at home during summers, I also have to deal with apathy of a company. I call the contact center and talk to a rep called Bhargavi at 5.15 PM on May 5, who after listening to complain drops the call
I guess I need to find a better company with more relaible product and better customer service
This is the last time I have bought Eureka Forbes
Since I have paid for AMC, I will still demand service and will wait and take the next step accordingly
More Eureka Forbes Ltd Complaints & Reviews
- Eureka Forbes - Aquasure Water Filter - Useless product by Eureka Forbes!
- Eureka Forbes - Don't get cheated by buying Eureka Forbes
- Eureka Forbs Aqua Guard Water Purifier - Not giving services on AMC!
- Eureka Forbes - UAE
- Eureka Forbes - Poor customer service
- EUREKA FORBES Aquaguard (Celebration Nova) - no after sales service
- Eureka Forbes Vaccum Cleaner - want a corner cleaning attatchment
- Eureka Forbes Ltd - complaint against eureka forbes, ref no. 0099067010 dt 05/04/2017
- eureka forbs/sensa total with blue g - a stagnent water inview glass&storege water tank lid was not poperly closed
- Eureka Forbes - This is disgusting!