CB Automotive Fueling and Charging Esso Complaints #102-121

Esso review: Rude staff, poor, treatment, broken, car wash trapped, refuse to reimburse

JM Laws of Dorval, CA

Jan 08, 2021 7:00 pm UTC

Jan8th 5 : 42 pm, got gas and bought car wash, car wash broke as soon as it started, I was trapped and had to call the attendant to let me out. He did not apologize and said he was serving customers and would come after. I pointed out that I was a customer, and trapped in the car was and need his help.
After 10 minute he finally came and let me out. Still no apology. I said I wanted to be reimbursed and would come inside. He said

Desired outcome: I want to be reimbursed for the car wash and an apology for being left trapped and the rude employee spoken to.

Esso - Rude staff, poor, treatment, broken, car wash trapped, refuse to reimburse - Photo 1

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He said no, you wait. Again loud rude tone. He finally served me after the others and refused to reimburse me. He have ma a coupon for the same type of car wash I had bought. Which was useless as it was broken. I asked his name, he said loudly < no name< . He then said I was not nice, but he had given me

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nacc@exxonmobil.com

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P. O. Box 4654, Houston, Texas, 77210, United States

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