CB Automotive Fueling and Charging Esso Complaints #142-161

Esso review: pre authorize payment

Stacey Gillespie of St. Catharines, CA

Oct 02, 2019 9:50 am UTC

I selected $100 pre authorized payment at pump, but selected diesel by mistake(I wanted unleaded). The purchase went through my account but I did not receive any gas. I showed the manager inside, he insisted that the transaction was not completed. I called my credit union and had her explain to him that the money did indeed get taken out of my account. He said that he would return the money into my account but that has not happened yet.
I just wanted to make you aware of the situation.

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nacc@exxonmobil.com

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P. O. Box 4654, Houston, Texas, 77210, United States

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