CB Automotive Fueling and Charging Esso Complaints #102-121

Esso review: Employee behavior

LiamN of Brantford, CA

Sep 06, 2020 4:22 am UTC

Resolved

A man with a black baton chased me out of the store after I went inside carrying a couple plastic bottles most of which were already empty in my plastic bag. Asked if I had cash, I said I did and I was walking around the store a bit as he asked. Got told to leave and did, and the man held a black baton towards me. He then told me to go home and go away even after stepping off the property, as though he owned the whole street or something. I felt very much abused there. September 6, little after 3:30am there when it occurred. Expected resolution is to make sure this does not happen to future customers at that specific location hopefully. I would even jokingly say I want a bottle of diet dr. Pepper if a request is what it takes to get this matter addressed. I won't be shopping there again, and I am just really frustrated at the moment. Was too caught off guard to obtain further information. This is seriously the worst that anyone in a store has ever treated me before and it's definitely not okay to let this continue.

Resolved

Resolved, have other avenue to pursue, and had to think about what was posted here.

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nacc@exxonmobil.com

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P. O. Box 4654, Houston, Texas, 77210, United States

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