CB Automotive Fueling and Charging Esso Complaints #102-121

Esso review: Car wash

Mary Jane 22 of Montreal, CA

Feb 08, 2021 2:58 pm UTC

Verified customer

I purchased 2 luxury car washes at Esso in Renfrew with the understanding it was okay to go beyond the 3 months. At the time of purchase I flat out said it was not worth my bother to buy if it had the time constraints. The worker said it would be okay to go longer. I get the tickets were purchased sometime ago, I never planned on it being this long, the pandemic had other ideas. Due to the pandemic, I don't get to town very much now especially this end of town. The store would only cover 50 % of what I spent. I spent my money on the washes to begin with, why do I need to pay more?
For the cost of some soap, water and wax, they would of had a very happy customer who would sing their praises, telling everyone to go.

Desired outcome: I would like the two luxury washes to be 100% covered.

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+1 (800) 243-9966

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+1 (713) 831-4700

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nacc@exxonmobil.com

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Esso address

P. O. Box 4654, Houston, Texas, 77210, United States

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