Essence of Arganunauthorized charges

S
This review was posted by
a verified customer
Verified customer
Review updated:

I ordered free sample and paid £3.95 for delivery, but they took £74 and I never received anything. What a scam their business is.!

  • Updated by MaryManley · Mar 25, 2018

    Heard a lot of complaints about your products And denotes card issues I am sure this is a scam police notified

Responses

  • Th
    Theresaannoyed Mar 26, 2012
    This comment was posted by
    a verified customer
    Verified customer

    I bought just sample from them, but they sent me more oil and charged for it. Stay away!

    3 Votes
  • Gi
    Gisèle Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    2 orders without my autorisation

    4 Votes
  • Ma
    MaryManley Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Not a bit satisfied with the above mentioned product broke out in a severe rash must attend a dermatologist please do not send me any more of your products as I am sick to death of complaining a friend of mine also had a similar problem

    2 Votes
  • Mh
    MH Dublin Ireland Oct 03, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I ordered a free sample of essence of argan oil and agreed to pay shipping, today these scammers have helped themselves to €110.94 from my account 😡... why & how are these people getting away daylight robbery.

    2 Votes
  • Sn
    SNi Oct 11, 2018
    This comment was posted by
    a verified customer
    Verified customer

    @MH Dublin Ireland Exactly the same issue for me, I am horrified they are getting away with this. When I phoned my bank to cancel my credit card they were aware of this but their hands are tied - how crazy is this. total rip off DO NOT SIGN UP FOR A FREE TRIAL/SAMPLE

    2 Votes
  • Sn
    SNi Oct 11, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Looking at previous posts this has been happening since 2012 !! how can we stop this ?

    0 Votes
  • Li
    Lila 3 Oct 11, 2018
    This comment was posted by
    a verified customer
    Verified customer

    @SNi I wish that I had read this before ordering a free trial - that isn't free. The shipping charges are calculated in US dollars even though the product is shipped from a Canadian address and sent to a Canadian address - so for a "free" trial, I will pay $12.63 for shipping and handling and another $15.00 to return this product. WHAT A RIPOFF. The last time I order anything on line. Lesson learned.

    1 Votes
  • Yb
    Y. buckmaster Nov 12, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I signed up for a free trial product. but paid the postage of $7.14. then they have charged me $83.80 every month. I did not subscribe for this every month. A free trial, is supposed to be free.

    1 Votes
  • Sh
    [email protected] Dec 11, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Charged from my bank account 134 dollar without any info! Please refund the money within 3 working days if not i will report to law enforcement. You may send me email to get my bank details. [email protected]

    3 Votes
  • Ne
    Nehneh Jan 23, 2019

    They took my money without ordering their product on last jan. 3, 2019 i dont need that, the money they took from is 108.00 dollars and that is my one week medicine, please help me to give it back my money im struggle and worry where and how i buy my medicine, its my maintenance

    0 Votes
  • Ne
    Nelly fant Jan 23, 2019

    Stop taken money out of my account. On 30 December for $139.65. Azargan 1800261453. GBR. Name is Narelle Paragalli. Canberra Australia. Please. Don't want that product.

    0 Votes
  • La
    Laura Quane Feb 12, 2019
    This comment was posted by
    a verified customer
    Verified customer

    €1110.94 was taken out of my account on the 28th of this month without my consent.
    I demand a refund ASAP
    The free product I received wasn't what I asked for.
    Siobhan Quane

    0 Votes
  • Ir
    Irene Poomfret Mar 02, 2019

    I asked for a free sample of the essence but l was not aware that l would have to pay $135 for it l would like to get my money back as it is a scam and l do not like been taken like this l am just a pensioner and cannot afford to pay this amount every month so could you please help me as l am very upset.

    0 Votes
  • Li
    Lindsay.Shuck Mar 18, 2019

    I signed for a Free Sample, while browsing on my fb their ad popped up and I was encouraged to sign up since it is FREE. i thought it was just a FREE SAMPLE, without reading all details, i confirmed an order which is thought i will just be paying the postage. then after weeks I was then shocked that they took almost 120AUD in my account. at first i thought they are culprit! a scam!! before calling their cs i checked my email and my bad, it was my fault that I failed to read the "TERMS AND CONDITIONS" . i called the cs and hoping that they could reverse the charges, i admit it was my fault not reading all the details before placing my order, i was afraid that they will be charging me same amount every month. luckily!! the person that i talked to explained their policy and since I love the product, she gave me a 70% lifetime discount and upto this date i am receiving the argan every 3months.

    0 Votes
  • Wi
    William Haddow Mar 26, 2019
    This comment was posted by
    a verified customer
    Verified customer

    To expensive $150 for 30ml.Joy the telephone operator, didn't ressolve our complaint about a email l never recieved.Very rude when we try to tell her the vial of, essence of argan wss not worth the price.contact me at [email protected]

    0 Votes
  • Va
    Vanessa Wilton Mar 26, 2019

    I am using this argan oil in my skin and in my hair. I discovered that it can act as a moisturiser for the scalp to fight dandruff and dry scalp.

    This product is a lil bit pricey! but worth the price. This is organic which was recommended by my dermatologist. It doesn't harm my so sensitive skin. It even saved my brittle hair .

    0 Votes
  • Sa
    Sandra Melissa Apr 03, 2019
    This comment was posted by
    a verified customer
    Verified customer

    why you guys keep on saying the about illegal charge, wherein fact their terms and conditions was presented to us when we initially placed an order. . when an ad popped in my fb, i was not encouraged immediately. I went to their website and checked if there are hidden charges. . it is our obligation as consumers to read first before placing an order. .be honest guys

    anyways, i am using this product since November 2018 . no more dry skin for me.. thank you for this amazing product! i am using this before bedtime and after taking a bath., it really soften my skin and making my hair shiny, 2-3 drops every use is already enough!! pricey?not at all . . because i was enrolled to their dollar a day promo . . 30ml of argan PLUS argan infused conditioner

    0 Votes
  • Ca
    Cassy Collen May 07, 2019

    This oil is really magical, I am using this for months now. So far i noticed the moisture it gives on my skin and it even treats skin problems such as eczema and dryness, it even lighten pimple marks. I am also using this on my hair! no more dry & frizzy hair no more dry and unhealthy skin for me. thumbs up!!

    -1 Votes
  • Ra
    Raymond White Jun 30, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I would just like to know why this organisation has today 25th June 2019 deducted from my Commonwealth Bank Visa Account the sum of

    $142.19 without my authority and what is it for?

    Kind Regards
    Ray White

    ...

    Comments

    0 Votes
  • Ti
    Tiot Aug 06, 2019

    I m accidentally click on free trial from social media website and end up charge the monthly subscription to my credit card. I didn't receive the trial sample and felt this is a scam. If I didn't notice it, it will continue being charge

    0 Votes
  • Mr
    Mrs. Sal Aug 26, 2019

    I have tried to avail the free trial. I was really upset when I got billed. contacted Customer service and then Terms and conditions were explained to me, even had one representative walked me through the full terms online, then i realized t'was my fault. It was my fault i did not read terms and conditions but they still provided me offers, was enrolled to a monthly subscription and till now i still am, you really see the result after 2 months of using it every day. now i can say I LOVE EVERY DROP of the oil and cream.

    0 Votes
  • Ma
    Mary S26 Aug 27, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I ordered the free trial for Essence of Argan. I tried it and saw a charge on my credit card. I made a call to the company's customer support and speak to one of their representative. I asked about the charges on my credit card account. They expalained to me about the charge and was able to understand their Terms and conditions. The representative is very friendly and polite. She gave me discounted price because I really do love the product. It makes my skin very smooth ( I do have dry skin before). It helps moisturizes my skin too. They introduced me to their promo which I get a free mascara for my eye lashes. I woud highly recommend this product. It's really effective and worth the price.

    0 Votes
  • Ch
    Chua christine Aug 31, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Dear Sir/Mdm

    I did not order the product and you have sent me the products and charged to my credit card of three authorise transactions. How do you get my address and credit card information? Please advise how to return your products which I am not interested.

    Unhappy people
    Cks

    0 Votes
  • Ca
    CandySweetLove Aug 31, 2019

    I had a charge for this product since I subscribe to their free trial. I contacted their customer support and I was explained about the terms and conditions and was given discounted prices. I understand that all of us will see something online which is for free we have to make sure that we are reading the Terms and conditions since every companies has it's own terms that we need to follow. I have continued using their product since it really works fro my skin. I really had dry skin before so when I used this it helps moisturize my skin and keeps it healthy. I am set up with their promo for $29.99 every month.

    0 Votes
  • Da
    Daragon Aug 31, 2019

    It really hurts me reading all these bad reviews. I really like the Argan oil and I really admire the company to provide a lifetime discount up to 70% off. When I first started the Essence of Argan Trial. I also got billed $98.42 USD and got angry but when I spoke to the company's representative about the Terms and Condition. I realized one thing, All of us consumers did not or should I say we just ignore to read the Policy of the company. Being billed $98.42 USD were to convert it in AUD its $148.68 AUD I really got pissed off, I shouted and course to the representative I've talked to, But good thing they well explained their policy and ask me to check the email, from that moment I feel embarrassed because technically speaking its really my fault, I should never blame the company. We all thinking why they still operating till now despite the charges they have taken, there is only one answer. THE COMPANY IS NOT A SCAMMERS they are a legit company. Some of the customers turn the essence of argan a scam because of their rants and post bad reviews were they should understand that they failed to read the Terms and Conditions of the company. Please Stop the hates, read first before you click. I've been enrolled once every 2 months subscription for $29.99 plus a free gift of Mascara. Best Recommended Products!! xoxoxo

    0 Votes
  • Mo
    Moks Sep 01, 2019

    This is just the perfect skincare for me! perfect product with a perfect discount and offer! This must be tried! and if you try, make sure to read the terms and conditions of their trial promo to avoid any misunderstanding!

    0 Votes
  • St
    Steph Syd Sep 01, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Read a lot of bad reviews with this company, but actually after trying and using their product it is really worth the penny. I was one of the customer who's shocked after I saw charges on my account, I immediately called their hotline and one of the representative clearly explained what happened. I was really enlighten after, and she offered me lifetime discount. Well, I agreed since products really work in my skin. I will still recommend this product !

    0 Votes
  • Lo
    Lorie Silly Sep 01, 2019
    This comment was posted by
    a verified customer
    Verified customer

    HANDS DOWN TO THE BEST ARGAN OIL I'VE USED

    I know that's a big claim, but after having tried literally hundred argan oil, I have yet to find a best argan oil for my acne and dry skin.

    Thank you, Essence of argan.
    Cheers!

    0 Votes
  • Le
    Lesley Brown Sep 01, 2019
    This comment was posted by
    a verified customer
    Verified customer

    For me, this is the perfect product. I love the way it quickly absorbs my skin and I can feel my skin tightening. The lines are less visible and my face looks years younger. I love it!

    0 Votes
  • Le
    Lesley Brown Sep 01, 2019
    This comment was posted by
    a verified customer
    Verified customer

    This is highly recommended. It's perfect for all skin types and it works very well . It's also good for the hair and nails and they qualified me for their on going promotion. 70% discount! that's a great deal for such an amazing product.

    0 Votes
  • Su
    Susan Chinyanganya Sep 01, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I place an order for the trial. Then I was billed. At first. I thought this was a scam. I contacted my bank and was told that this was a legit company and I need to call them to sort things out. Indeed the terms were sent by email, I did not read them . Partly it was my mistake. To my surprise, I was offered free product. Honestly I love the products so I agreed and they offered me 70% lifetime discount. That's amazing for such a great product! I subscribed, I am a happy and satisfied subscriber!

    0 Votes
  • Ma
    Mackie Baka Sep 04, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Have you guys already contacted their hotline regarding with your concerns? I'm sure they will explain everything about your queries and you will be enlightened. This will ruin company's reputation, because of your irresponsible actions. Please read terms and conditions before placing an order.

    0 Votes
  • Pr
    prettygrace Sep 08, 2019

    I never had an unauthorized charges. I always keep in mind that when ordering products online it comes with their Terms and Conditions so I automatically look for it and read carefully. I ordered Essence of argan oil and the product works for me. I contacted their customer support and I was given 70% discount on my trial and set up on their dollar a day with free lip gloss. I love using this product and I am very glad I have discounted price for it.

    0 Votes
  • Sg
    S. Grimalt Sep 08, 2019

    After using this for 8 weeks, I can say that this is a must try product. I have noticed that is is not just for the face, it's for the whole body. It lightened my stretchmarks and it works with my sons skin allergy. I have tried other argan oils in the local stores but it does not work. Well it was fine but it's not amazing. This Essence of Argan is amazing!

    0 Votes
  • Sg
    S. Grimalt Sep 08, 2019

    I always look out for beauty products that gives my favorite effect s and with skin benefits as well and this is it! It is rich, fast absorbing and I love the way it revitalizes my skin. I thought it was a scam but I found out that they have 24/7 customer support. I got a great deal of 70% lifetime discount with free gift. Isn't that amazing?

    0 Votes
  • Da
    Daragon Sep 13, 2019

    I answered an advert for Essence of Argan Oil, a trial promo, where I will be charged initially for the shipping. I did not regret it. the product is great for all skin types, my family is using it. my son has a skin problem and it relieved it. My husband is using it as his aftershave. It really is an expensive product, cause good things aren't cheap, but they gave me a discount and I can choose my shipment schedule. the products really fit me and my family. I so love it!

    0 Votes
  • El
    E.L Sep 13, 2019

    I love shopping online specially for my skincare products, saw their advertisement about a TRIAL PROMO - took advantage of it but i made it a habit of reading promotional offers' terms and conditions so i did with their promo, now im loving essence of argan oil! I use it not only for my wholebody but as well for my hair, ive got their 30ML essence of argan bottle for only $29.99 w/ a free gift from the original price $88.80. What a disount for a very effective product! Hope this will be a lesson to everyone, reading terms and conditions isn't really that hard.

    0 Votes
  • Ca
    Carl_gorgy Sep 29, 2019

    I ain't had problems with this company. I so love their Essence of argan oil. It really works for me. They gave me discounted price to continue using their products. When I subscribed to their free trial I was fully aware about their terms and I understand that I'll be charge for it and luckily I was given 70% off for the trial and I am now set up on their DAD promotion. I love it.

    0 Votes
  • Li
    Lisa Wilson Sep 30, 2019
    This comment was posted by
    a verified customer
    Verified customer

    It's a great product for an affordable price! I got to subscribe to their 29.99 USD for a month supply. It really works great on my skin and i am loving the results. It makes my skin smoother and glowing. Argan oil and Idrotherapy are best combo!

    0 Votes
  • Ca
    Catherine Ann Wadleighj Nov 23, 2019
    This comment was posted by
    a verified customer
    Verified customer

    You keep sending a lipstick, a gloss, a mascara and an oil. I did not agree to continue this order. I only agreed to the free sample that was advertized. I demand to be reimbursted for ALL the products that were sent to me and to be taken off you list and to have writen confermation this ASAP!

    1 Votes
  • Mo
    Monash1 May 13, 2020

    I ordered A FreeSample of argon oil, now the are taking $189.20From my credit card. please help I cant afford this. now. The bill reads Azargan 1800261453 Http://117.01Usd5.51Aud Dated 4th May 2000.
    Thank you,
    Robyn Barclay
    [email protected]

    0 Votes

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