Essence of Argan
Reviews and Complaints

They will not notify you when your free trial is finished, it won't bring them any benefits if they do. So many people were charged the full amount just because they didn't cancel the free trial.
Calling them and proving something is useless, they will throw their policies in your face and use them against you. They are very shady and sneaky, I don't recommend using them. Stay far away.

This company practises the most egregious form of misleading advertising. First they promise to forward to you trial versions of wrinkle-free cream marketed by Mark Zuckerberg's wife. This turns out to be completely false. Instead they ask you to place an order instead for a free bottle of essence of organ oil and a jar of idrotherapy wrinkle-free cream, with you paying only the shipping costs They rush you these samples within a week. However, part of their ploy is that if you do not complain about the order within a period of two weeks, they will charge you some $83 US for the small bottle of oil and a whopping $93.00 US for the small jar of cream. I have never seen misleading advertising on such a grand scale. Buyers Beware. Do not even press their button. All fraudulent! I misplaced the bottle of organ oil and now they want to charge me $93 US! This is a scam of the grossest proportions! They should cancel the charges and not require me to send the bottle back.

3/8/2017 I noticed two unusual transactions out of my account for $130 and $130, I went to the bank to find more info.
I recently lost my wallet and I'm presuming somebody has used my details for this product. I have not order this product nor have a received any products. I do not use nor can I afford this kind of product nor mistake. Please help me get my hard earnt money back. I'm flat out looking after and feeding my 3 children without this happening. I have notified The complaints team of my bank to help get MY money bank.
Please help me ASAP or I may have yo take legal action

STEPHEN SAYS:JUNE 3, 2017 AT 6:04 PM
I am usually very alert to scams but admit I was conned by this one. My (new) wife encouraged me to order a free sample (only had to pay the postage) for “Try-Arganoil, Dublin”, yes the sample arrived but so did subsequent charges to my account. They had illegally taken out amounts of around $135 and $123 (as well as the postage for the ‘free’ sample amounting to $9.53. In total I paid for three lots (including the free sample) but received only two. So I was doublably scammed. To make matters worse, this company obviously passed on my bankcard details to a fellow scammer (or the same scammer using another product and business name) whom sent and charged my account as “Idrotherapy Skin Charleville” despite never been in contact with them at all. They deducted two lots of around $150 each for a skin cream not ordered. i am only sorry I didn’t read this particular website before purchasing this ‘free sample’.
ALL THE ADVICE GIVEN ABOVE IS CORRECT – THE ONLY WAY TO STOP THIS IS TO CONTACT YOUR BANK AND LODGE A FORMAL COMPLAINT RE FRAUD. THE BANK WILL PROCESS A CLAIM FOR REFUND BUT BASICALLY RELIES ON THE HONESTY OF THE SCAMMER WHO SCAMMED to return the monies! What chances might I have? Very little. ALL WE CAN THEREFORE DO IS TO STOP FURTHER DEDUCTIONS BY CANCELLING THE CARD, WITH LITTLE CHANCE OF RECOVERING WHAT WE HAVE HAD TAKEN OUT.
The Arganoil scam is difficult to pursue criminally as they were willingly provided with my credit card details. However, the Idrotherapy Skin is FRAUDULENT (and criminal) as no communication or authorization had been given to use my credit card. Hence the physical shipping supplier (for both suppliers) is shown as Fulfillment Center, 22-24 Wonderland Drive, Eastern Creek, NSW 2766 although I suspect are separate and independent, nevertheless they are complicit in committing a fraud and should be subject to a breach of the NSW Crimes Act – an official police complaint in the NSW jurisdiction is being considered

Dear Sir/Madam,

Your Irish contact number does not work at all. My name is Sylvia Nagle, Address: Castlebar Physiotherapy Acupuncture Clinic, Knockthomas, Carlow, Ireland. Stupidly, I asked for a sample of your product online to find that you have taken unauthorised monies out of my bank account! and have been doing so for a number of months.
Please stop posting products to me that I have no interest in and do not take any further monies out of my bank account!
You can contact me at [protected]@eircom.net to inform me when you have taken me off your books.

Hoping to hear from you soon.

Regards,

from a very irate Sylvia Nagle.

This paragraph is way down the bottom of the email, in the small print section. It is obviously designed to be hidden from the consumer.

"Plus, if you decide to keep Essence Of Argan, you will receive FREE acceptance in our Liquid Gold Auto Ship Rewards Program, and you will receive a new supply of Essence Of Argan every 30 days at the same low Liquid Gold Rewards price of $83.80 ( $5.99 S&H) in USD".

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ESSENCE OF ARGAN ORDER CONFIRMATION #3001727
Inbox
x

Customer Service - Essence of Argan
Mar 12

to me

ORDER CONFIRMATION

Order Number: 3001727

Ordered On: 03/11/2017 07:11pm

Bill to:

Julia Hopewell
2, Nobelius Drive
Legana, Tasmania
277
Australia

Ship to:

Julia Hopewell
2, Nobelius Drive
Legana, Tasmania 277
Australia

ITEMS IN YOUR ORDER

Product Name

Base

Quantity

Prize

Essence of Argan - Trial Product

$0.00

1

$0.00

Subtotal:

$0.00

Shipping:

$6.49

Sales Tax:

(10.00%) $0.65

Total Billed:

$7.14

This product is manufactured and distributed by:

LIFESTYLE VENTURES LTD.
Level 2, Regional Business Centre
University Heights
Msida MSD 1751, Malta

If you have any questions, please call any of the numbers listed below:

Australia [protected]
Canada [protected]
UK, IE, LU, BE, CH [protected]
New Zealand [protected]
United States [protected]

Our customer service team is available 24/7. You may contact us by phone, chat or email ([protected]@essenceofargan.com). Additionally, you can learn more about Essence of Argan online at www.essenceofargan.com.

Try Essence Of Argan For:

Wrinkles

Dry Scalp

Cracked Feet

Aging

Hair Growth

Eczema

Acne

Hand and Nails

Psoriasis

Dry Skin

Stretch Marks

Baths

Hair Treatment

Diaper Rash

Aftershave

The Power Behind Essence of Argan

The amount of vitamin E present in argan oil also makes Essence of Argan an amazing treatment for your hair! Simply massage a little bit of oil into your hair from root to tip, and watch the damage done by color treatments, heat, and abuse disappear. You’ll love how much more manageable your hair becomes the longer you use Essence of Argan. Say goodbye to dry, frizzy hair and hello to smooth, sleek locks.

Essence of Argan isn’t only good outside your body, it also has fantastic health benefits when ingested. After all, if something isn’t safe enough to put IN your body, why would you want to put it ON your body? Pure Argan oil has been shown to reduce cholesterol, improve circulation, and lower the incidence of heart disease.

Help Us Support the Women of Morrocco

Still need more reasons to try Essence of Argan? When you purchase Essence of Argan, you are helping to support a women’s cooperative in Morocco that works to keep the Argan trees thriving on a space of protected land. Over 3 million people in Southern Morocco receive a fair wage through the sales of Argan Oil.

OUR PROMISE AND TERMS

We promise to deliver the finest Eco-Certified, Pure Argan Oil and Argan Oil based products. If you are not totally satisfied call us at any time and we will work with you to resolve any issues. We will provide a free product of your choice for any referrals sent.

For free trial customers, start your trial today, and we will send you a full size sample supply of Essence Of Argan, just pay the shipping and handling fee. You will have 14 days to try the product and discover why Essence Of Argan is the right anti-aging, multi-purpose, eco-certified organic, treatment for you. If you enjoy our product, simply do nothing – you will be billed the discounted price of $83.80 ( $5.99 S&H) in USD, at the end of your trial period and sent a full month’s supply of Essence of Argan. If for any reason you decide that Essence Of Argan is not the perfect wrinkle-fighting, skin, hair, hands, feet, nail, eczema, psoriasis treatment, call us toll-free at [protected] (or at any number listed below) any time during your 14-day trial period to cancel your trial – then simply return the sample product (even if it is empty!) and you will NEVER be billed.

Plus, if you decide to keep Essence Of Argan, you will receive FREE acceptance in our Liquid Gold Auto Ship Rewards Program, and you will receive a new supply of Essence Of Argan every 30 days at the same low Liquid Gold Rewards price of $83.80 ( $5.99 S&H) in USD.

By entering my account information and clicking the submit button, I agree to the free trial offer terms and authorize Essence Of Argan to charge my account at the end of the 14-day risk-free trial, and with each monthly shipment, on the terms described above. Declined transactions without cancellation are subject to reattempt at full or incremental amounts at later dates, up to 100% of the amount billed.

Shipping

Your product will arrive 3-5 days after the order has been placed, excluding weekends and holidays.

Return/Refund Policy

You can return your product within 30 days from the date of order for a full refund of the purchase price less the Shipping and Handling Fee. Shipping and Handling is non-refundable. To return the product (post trial), you must obtain a Return Merchandise Authorization number (RMA) from customer service (numbers listed below). Clearly include the RMA number on the outside of the package. All returns must be received with 15 days from the initial call to our customer service department. You are responsible for return shipping. Any shipment that is refused or returned without a RMA number may not be eligible for a refund. Your credit card will be charged for the full purchase price $83.80 (USD) until we receive your product back. Once the product is received and checked by our warehouse, we will issue you the appropriate refund. Please allow up to 3-5 business days for credits to be reflected on your credit card statement after we receive your returned merchandise.

If you decide to cancel, please send back the product to:

For EU Returns – Please Send To:
Essence of Argan
Level 2, Regional Business Centre
University Heights
Msida MSD 1751, Malta
CS #: [protected]

For US Returns – Please Send To:
Essence of Argan
6741 W. Sunrise Blvd.
Bay #5
Plantation, Fl. 33313
CS #: [protected]

For CA Returns – Please Send To:
Essence of Argan
32 - 34 Ashwarren Rd.
North York, Ontario M3J 1Z5
Canada
CS #: [protected]

F0r AU/NZ Returns - Please Send To:
Essence of Argan
4 Interchange Dr., Eastern Creek
Sydney, NSW, 2766
Australia
AU CS #: [protected]
NZ CS #: [protected]

Additionally, please note the following:

*Shipping and Handling is non-refundable.
*Refunds are processed within 3 business days (72 hours) of package being received by fulfillment center.
*All returns are subject to a $9.99 (USD) Return Product Fee (RPF)
* All refunds will be processed to the credit card used for purchase.

Best,

Essence of Argan Customer Support
www.argansupport.com

I was not aware that l would be charged huge amounts from my card.
Used the products a couple of times and didnt like the smell or feel.
Was told l recieved an email regarding time limit to return product...but went and looked again..l never got that email.
I honestly thought it was for 6.00.
So l go to the supermarket to buy some groceries and guess what...l have no money its been taken right out of my account.
I do not work due to illness and this is money l cannot afford to disappear.
To say lm dissapointed would be an understatement.
Im going everywhere l can to warn people about this..
Very shifty indeed.
Also your stupid staff are rude.

Hello. I have ordered a lip care package from Essence of Argan website. It was an on sale item but they charged the regular price. I contacted their customer care service right away and they said that there was some kind of error and promised to fix everything. They said that I'll be refunded a price difference within a couple of days. Three days later I contacted them again and asked about my money and their rep said that money was transferred and suggested me to contact my bank. When I called my bank I was told that no one sent anything to my account.
I am very disappointed with Essence of Argan, that is not a good way to do business. If they would have said that they need more time I would understand! There was no need to lie! Horrible!

My mistake was that I did not spend any time reading the reviews, otherwise I would never sign up for this scam! I subscribed for a trial and it cost me $10, later they charged me $80! When I contacted customer service they said that I was supposed to cancel my subscription, but since I did not do that they automatically signed me up and took the full amount. I asked them to cancel my account and they did that but never gave my money back. Don't make the same mistake I did and avoid this scam business!

I have subscribed for essence of argan free trial and ordered some oil from this website. My order arrived in a timely manner and I was pretty satisfied with my products.
About two weeks later they charged me $20 for who knows what and when I contacted customer service they said that after 15 days they automatically sign you for a membership. I asked them to cancel my account but they did not reply. Later I was charged again. Had to contact my bank and block these clowns from further charges.
Yes, maybe that was my mistake that I did not read their policies, but come on, I asked them to cancel my subscription and I did not even ask to refund the money! But they charged me again! Terrible scam! Avoid like a plague!

Didn't realize 75 euro taken out of my a/c on the 6th June 16 until I looked at statement of 7th June.
I phoned my bank but too late to cancel payment and get returned.
Also supposedly took up a monthly subscription and an a/c I definitely did not sign up for.
Would request refund of 65 euro and cancel of so called subscription. And cancellation of monies been taken out of my a/c monthly. Disgusted at the scam they are playing for a 9.99 small bottle of Aragon.
looking up the sight, they are telling people this is a scam that I got myself into.

I order a battle of this product for the advertised reduced price of $5, and after 2 weeks my credit card was charged $88. When I called I was told that in the fine print I was giving them permission to sign me up for a monthly subscription and to charge me the full amount for this product. Though I realize that not reading the fine print carefully was a mistake on my part, I think that it is unfair for companies to continue to take advantage of people by putting these sorts of details about the real price of the product in the fine print. I would like to worn all future customers to be ware of this company: Essence of Argan.

I ordered free trial of the skin care product from the website www.essenceofargan.com. It was horrible experience, ‘coz I paid only $3.99 as it was trial, but after 3 weeks the seller charged my card for $98.78. WTF? I really tried to contact the seller, but this jerk ignored me. I’m afraid that this jerk will charge me again. I wonder if there are people, who had the same thing. Maybe you can advise me how to stop these withdrawals. Please post your ideas and comments. Thanks.

I ordered free sample and paid £3.95 for delivery, but they took £74 and I never received anything. What a scam their business is.!