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Essence of Argan Customer Service Phone, Email, Contacts

Essence of Argan
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1.8 114 Complaints
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Essence of Argan Complaints 114

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T
5:48 am EST

Essence of Argan shady

They will not notify you when your free trial is finished, it won't bring them any benefits if they do. So many people were charged the full amount just because they didn't cancel the free trial.
Calling them and proving something is useless, they will throw their policies in your face and use them against you. They are very shady and sneaky, I don't recommend using them. Stay far away.

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L
12:47 pm EDT

Essence of Argan essence of argan 32-34 ashwarren road, north york, toronto

This company practises the most egregious form of misleading advertising. First they promise to forward to you trial versions of wrinkle-free cream marketed by Mark Zuckerberg's wife. This turns out to be completely false. Instead they ask you to place an order instead for a free bottle of essence of organ oil and a jar of idrotherapy wrinkle-free cream, with you paying only the shipping costs They rush you these samples within a week. However, part of their ploy is that if you do not complain about the order within a period of two weeks, they will charge you some $83 US for the small bottle of oil and a whopping $93.00 US for the small jar of cream. I have never seen misleading advertising on such a grand scale. Buyers Beware. Do not even press their button. All fraudulent! I misplaced the bottle of organ oil and now they want to charge me $93 US! This is a scam of the grossest proportions! They should cancel the charges and not require me to send the bottle back.

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M
2:14 am EDT

Essence of Argan money coming out of my account

3/8/2017 I noticed two unusual transactions out of my account for $130 and $130, I went to the bank to find more info.
I recently lost my wallet and I'm presuming somebody has used my details for this product. I have not order this product nor have a received any products. I do not use nor can I afford this kind of product nor mistake. Please help me get my hard earnt money back. I'm flat out looking after and feeding my 3 children without this happening. I have notified The complaints team of my bank to help get MY money bank.
Please help me ASAP or I may have yo take legal action

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O
6:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Essence of Argan essence of arganoil

STEPHEN SAYS:JUNE 3, 2017 AT 6:04 PM
I am usually very alert to scams but admit I was conned by this one. My (new) wife encouraged me to order a free sample (only had to pay the postage) for “Try-Arganoil, Dublin”, yes the sample arrived but so did subsequent charges to my account. They had illegally taken out amounts of around $135 and $123 (as well as the postage for the ‘free’ sample amounting to $9.53. In total I paid for three lots (including the free sample) but received only two. So I was doublably scammed. To make matters worse, this company obviously passed on my bankcard details to a fellow scammer (or the same scammer using another product and business name) whom sent and charged my account as “Idrotherapy Skin Charleville” despite never been in contact with them at all. They deducted two lots of around $150 each for a skin cream not ordered. i am only sorry I didn’t read this particular website before purchasing this ‘free sample’.
ALL THE ADVICE GIVEN ABOVE IS CORRECT – THE ONLY WAY TO STOP THIS IS TO CONTACT YOUR BANK AND LODGE A FORMAL COMPLAINT RE FRAUD. THE BANK WILL PROCESS A CLAIM FOR REFUND BUT BASICALLY RELIES ON THE HONESTY OF THE SCAMMER WHO SCAMMED to return the monies! What chances might I have? Very little. ALL WE CAN THEREFORE DO IS TO STOP FURTHER DEDUCTIONS BY CANCELLING THE CARD, WITH LITTLE CHANCE OF RECOVERING WHAT WE HAVE HAD TAKEN OUT.
The Arganoil scam is difficult to pursue criminally as they were willingly provided with my credit card details. However, the Idrotherapy Skin is FRAUDULENT (and criminal) as no communication or authorization had been given to use my credit card. Hence the physical shipping supplier (for both suppliers) is shown as Fulfillment Center, 22-24 Wonderland Drive, Eastern Creek, NSW 2766 although I suspect are separate and independent, nevertheless they are complicit in committing a fraud and should be subject to a breach of the NSW Crimes Act – an official police complaint in the NSW jurisdiction is being considered

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S
8:07 am EDT

Essence of Argan stop sending products to me and stop taking unauthorised money out of my bank account.

Dear Sir/Madam,

Your Irish contact number does not work at all. My name is Sylvia Nagle, Address: Castlebar Physiotherapy Acupuncture Clinic, Knockthomas, Carlow, Ireland. Stupidly, I asked for a sample of your product online to find that you have taken unauthorised monies out of my bank account! and have been doing so for a number of months.
Please stop posting products to me that I have no interest in and do not take any further monies out of my bank account!
You can contact me at [protected]@eircom.net to inform me when you have taken me off your books.

Hoping to hear from you soon.

Regards,

from a very irate Sylvia Nagle.

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J
9:07 pm EDT

Essence of Argan offered a free sample (plus shipping). now paying a monthly subscription that I did not knowingly agree to. i

This paragraph is way down the bottom of the email, in the small print section. It is obviously designed to be hidden from the consumer.

"Plus, if you decide to keep Essence Of Argan, you will receive FREE acceptance in our Liquid Gold Auto Ship Rewards Program, and you will receive a new supply of Essence Of Argan every 30 days at the same low Liquid Gold Rewards price of $83.80 ( $5.99 S&H) in USD".

Print all In new window
ESSENCE OF ARGAN ORDER CONFIRMATION #3001727
Inbox
x

Customer Service - Essence of Argan
Mar 12

to me

ORDER CONFIRMATION

Order Number: 3001727

Ordered On: 03/11/2017 07:11pm

Bill to:

Julia Hopewell
2, Nobelius Drive
Legana, Tasmania
277
Australia

Ship to:

Julia Hopewell
2, Nobelius Drive
Legana, Tasmania 277
Australia

ITEMS IN YOUR ORDER

Product Name

Base

Quantity

Prize

Essence of Argan - Trial Product

$0.00

1

$0.00

Subtotal:

$0.00

Shipping:

$6.49

Sales Tax:

(10.00%) $0.65

Total Billed:

$7.14

This product is manufactured and distributed by:

LIFESTYLE VENTURES LTD.
Level 2, Regional Business Centre
University Heights
Msida MSD 1751, Malta

If you have any questions, please call any of the numbers listed below:

Australia [protected]
Canada [protected]
UK, IE, LU, BE, CH [protected]
New Zealand [protected]
United States [protected]

Our customer service team is available 24/7. You may contact us by phone, chat or email ([protected]@essenceofargan.com). Additionally, you can learn more about Essence of Argan online at www.essenceofargan.com.

Try Essence Of Argan For:

Wrinkles

Dry Scalp

Cracked Feet

Aging

Hair Growth

Eczema

Acne

Hand and Nails

Psoriasis

Dry Skin

Stretch Marks

Baths

Hair Treatment

Diaper Rash

Aftershave

The Power Behind Essence of Argan

The amount of vitamin E present in argan oil also makes Essence of Argan an amazing treatment for your hair! Simply massage a little bit of oil into your hair from root to tip, and watch the damage done by color treatments, heat, and abuse disappear. You’ll love how much more manageable your hair becomes the longer you use Essence of Argan. Say goodbye to dry, frizzy hair and hello to smooth, sleek locks.

Essence of Argan isn’t only good outside your body, it also has fantastic health benefits when ingested. After all, if something isn’t safe enough to put IN your body, why would you want to put it ON your body? Pure Argan oil has been shown to reduce cholesterol, improve circulation, and lower the incidence of heart disease.

Help Us Support the Women of Morrocco

Still need more reasons to try Essence of Argan? When you purchase Essence of Argan, you are helping to support a women’s cooperative in Morocco that works to keep the Argan trees thriving on a space of protected land. Over 3 million people in Southern Morocco receive a fair wage through the sales of Argan Oil.

OUR PROMISE AND TERMS

We promise to deliver the finest Eco-Certified, Pure Argan Oil and Argan Oil based products. If you are not totally satisfied call us at any time and we will work with you to resolve any issues. We will provide a free product of your choice for any referrals sent.

For free trial customers, start your trial today, and we will send you a full size sample supply of Essence Of Argan, just pay the shipping and handling fee. You will have 14 days to try the product and discover why Essence Of Argan is the right anti-aging, multi-purpose, eco-certified organic, treatment for you. If you enjoy our product, simply do nothing – you will be billed the discounted price of $83.80 ( $5.99 S&H) in USD, at the end of your trial period and sent a full month’s supply of Essence of Argan. If for any reason you decide that Essence Of Argan is not the perfect wrinkle-fighting, skin, hair, hands, feet, nail, eczema, psoriasis treatment, call us toll-free at [protected] (or at any number listed below) any time during your 14-day trial period to cancel your trial – then simply return the sample product (even if it is empty!) and you will NEVER be billed.

Plus, if you decide to keep Essence Of Argan, you will receive FREE acceptance in our Liquid Gold Auto Ship Rewards Program, and you will receive a new supply of Essence Of Argan every 30 days at the same low Liquid Gold Rewards price of $83.80 ( $5.99 S&H) in USD.

By entering my account information and clicking the submit button, I agree to the free trial offer terms and authorize Essence Of Argan to charge my account at the end of the 14-day risk-free trial, and with each monthly shipment, on the terms described above. Declined transactions without cancellation are subject to reattempt at full or incremental amounts at later dates, up to 100% of the amount billed.

Shipping

Your product will arrive 3-5 days after the order has been placed, excluding weekends and holidays.

Return/Refund Policy

You can return your product within 30 days from the date of order for a full refund of the purchase price less the Shipping and Handling Fee. Shipping and Handling is non-refundable. To return the product (post trial), you must obtain a Return Merchandise Authorization number (RMA) from customer service (numbers listed below). Clearly include the RMA number on the outside of the package. All returns must be received with 15 days from the initial call to our customer service department. You are responsible for return shipping. Any shipment that is refused or returned without a RMA number may not be eligible for a refund. Your credit card will be charged for the full purchase price $83.80 (USD) until we receive your product back. Once the product is received and checked by our warehouse, we will issue you the appropriate refund. Please allow up to 3-5 business days for credits to be reflected on your credit card statement after we receive your returned merchandise.

If you decide to cancel, please send back the product to:

For EU Returns – Please Send To:
Essence of Argan
Level 2, Regional Business Centre
University Heights
Msida MSD 1751, Malta
CS #: [protected]

For US Returns – Please Send To:
Essence of Argan
6741 W. Sunrise Blvd.
Bay #5
Plantation, Fl. 33313
CS #: [protected]

For CA Returns – Please Send To:
Essence of Argan
32 - 34 Ashwarren Rd.
North York, Ontario M3J 1Z5
Canada
CS #: [protected]

F0r AU/NZ Returns - Please Send To:
Essence of Argan
4 Interchange Dr., Eastern Creek
Sydney, NSW, 2766
Australia
AU CS #: [protected]
NZ CS #: [protected]

Additionally, please note the following:

*Shipping and Handling is non-refundable.
*Refunds are processed within 3 business days (72 hours) of package being received by fulfillment center.
*All returns are subject to a $9.99 (USD) Return Product Fee (RPF)
* All refunds will be processed to the credit card used for purchase.

Best,

Essence of Argan Customer Support
www.argansupport.com

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Extremely irate customer
US
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Jun 08, 2023 1:18 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was charged 2x for the free trial, then charged 3x for a monthly subscription - I blocked my credit card and commenced fraud investigations - all charges were refunded to me (close to $800) so I thought that was the end - I got a new credit card and have just found out I have been charged another 3 subscription fees $175 each) over $500 just in May alone - I don't know how they got my new credit card no or how they can keep charging me for something I haven't received - I only ever received the initial tester which is horrible and smells like stale olive oil - absolutely appalled I can't afford to keep paying these scammers and to keep having my credit card blocked and reissued …. They keep deleting my posts on FB which indicates they are dodgy but I’ll keep putting up reviews and comments when I can until I get my money back and they stop charging me every month..

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Steph Syd
US
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Sep 26, 2019 8:41 pm EDT

Products were great after trying it for 3 weeks, but I think they need to improve how to sell the products since customers were confused about it and thought it was a free sample. Overall I'll give them thumbs up for a great product that really helped me.

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Veckie Ng Tow
US
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Sep 26, 2019 8:06 pm EDT

I'm happy to share the result of using the product for 4 weeks. I think in first two weeks I noticed changes in my skin and was happy with the result gave me hope that it will cure my dry skin and acne. I applied it every evening after I wash my face, I used it as moisturizer. After four weeks my colleagues noticed huge difference. Now, I'm very confident to go out. Thanks!

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Lorie Silly
US
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Sep 26, 2019 7:56 pm EDT

I placed an order for free trial and saw their terms, I skipped the free trial and headed directly for a promotion of dollar a day since I read a lot of reviews regarding the oil and I think it will really work for my dry skin.

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Clarke Cumel
US
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Sep 26, 2019 7:51 pm EDT

Clearly you didn't read the policy before placing the order. We must be careful all the time in ordering online. Luckily, was aware enough with the policy and had a free trial, products were great that's why I was persuade to have a monthly shipment with discounted price.

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SueTrang
US
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Sep 09, 2019 5:16 pm EDT

We should read first the Terms on the products we are ordering online. It's our discretion since we decided to order something so it's our responsibility to know more about the product and how it really works. We're just too lazy to read terms just to be honest. I, myself tried their product and it really work for me. I find it very helpful because I have a very sensitive skin. When I tried their free trial it does not irritates my skin. I also read their terms that is the first thing I do before submitting the order. I understand how trial works. I contacted their customer support and they gave me discounted price for the trial and set up on their promo with free mascara and I am getting it every 2 months.

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Mackie Baka
US
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Sep 03, 2019 7:26 pm EDT

I think this complaints are absurd, the company provided their terms and conditions like what other companies do. Being irresponsible for not reading the conditions before you place an order is not a valid excuse. This is ruining someones business.

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Moks
US
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Sep 01, 2019 7:57 pm EDT

I have tried their free trial and as a consumer i have done my part to atleast read their summarized terms and conditions, now im loving the product with as much as 70% discount and even with a free gift!

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Daragon
AU
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Aug 31, 2019 9:56 pm EDT

It really hurts me reading all these bad reviews. I really like the Argan oil and I really admire the company to provide a lifetime discount up to 70% off. When I first started the Essence of Argan Trial. I also got billed $98.42 USD and got angry but when I spoke to the company's representative about the Terms and Condition. I realized one thing, All of us consumers did not or should I say we just ignore to read the Policy of the company. Being billed $98.42 USD were to convert it in AUD its $148.68 AUD I really got pissed off, I shouted and course to the representative I've talked to, But good thing they well explained their policy and ask me to check the email, from that moment I feel embarrassed because technically speaking its really my fault, I should never blame the company. We all thinking why they still operating till now despite the charges they have taken, there is only one answer. THE COMPANY IS NOT A SCAMMERS they are a legit company. Some of the customers turn the essence of argan a scam because of their rants and post bad reviews were they should understand that they failed to read the Terms and Conditions of the company. Please Stop the hates, read first before you click. The good thing is the product is truly a great product, a great moisturizer and it does wonders for my stretch marks, using it twice daily. I've been enrolled once every 2 months subscription for $29.99 plus a free gift of Mascara. Best Recommended Products!

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Stephie11
US
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Aug 27, 2019 9:07 pm EDT

All I can say to this is that, we all know we are ordering something online and also we ourselves entered our personal information (includes the email address and cc information). We should keep in mind that we are responsible in checking our emails about the confirmations on the one that we ordered. I have tried ordering their free trial and before I submitted the order I read first their Terms and conditions which I am aware that I'll be getting charge every month. I am using the product and it's very effective for my skin. I really do have dry skin before. This one works for me. I did appreciate the discounted price given to me by their representatives since I really love the product and wanting to use it every month. I am set up to their promo with a free Lipgloss to keep my lips shiny. I am very thankful I have known this product.

ComplaintsBoard
L
3:05 am EDT

Essence of Argan essence of argan and idrotherapy

I was not aware that l would be charged huge amounts from my card.
Used the products a couple of times and didnt like the smell or feel.
Was told l recieved an email regarding time limit to return product...but went and looked again..l never got that email.
I honestly thought it was for 6.00.
So l go to the supermarket to buy some groceries and guess what...l have no money its been taken right out of my account.
I do not work due to illness and this is money l cannot afford to disappear.
To say lm dissapointed would be an understatement.
Im going everywhere l can to warn people about this..
Very shifty indeed.
Also your stupid staff are rude.

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ley5
US
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Sep 06, 2019 11:08 am EDT

Ordered a free trial my fault not read terms before placed the order, but I was notified through email right away so I called and able to talked to one of their representative. She's so kind, she made me understood how trial works. I called again before my trial ends and let them know that I like the products but just so expensive for me. I was about to return it but the girl let me keep it in a very good price. Every 2 months I get a shipments of Agan Oil and Idrotherapy in their promo called DAD. Great products!

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Lorie Silly
US
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Sep 05, 2019 7:28 pm EDT

I'm a little bit concern with their advertisements, one the representative told me that other merchants did the false advertisements, but they are already into it and taking legal actions. Overall products were great, been using them for a weeks now.

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Veckie Ng Tow
US
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Sep 05, 2019 7:11 pm EDT

Same experience with Steph, after the representative really explained what happened and gave me a discounted price. I place an order for essence of argan and accidentally click the face cream as well, but since I want continue with the essence of argan and don't want the cream they cancelled it right away. They offered me 70% discount for the oil so I gave it a try.

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Steph Syd
US
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Sep 05, 2019 6:54 pm EDT

Well that's the opposite of what I experienced, I received an email regarding with the order confirmation I was totally unaware of the trial period, so I immediately call their hotline and they even gave me a discounted price and also trial extension. I guess we have different experiences with this company but mine was great.

ComplaintsBoard
C
1:51 am EST

Essence of Argan horrible!

Hello. I have ordered a lip care package from Essence of Argan website. It was an on sale item but they charged the regular price. I contacted their customer care service right away and they said that there was some kind of error and promised to fix everything. They said that I'll be refunded a price difference within a couple of days. Three days later I contacted them again and asked about my money and their rep said that money was transferred and suggested me to contact my bank. When I called my bank I was told that no one sent anything to my account.
I am very disappointed with Essence of Argan, that is not a good way to do business. If they would have said that they need more time I would understand! There was no need to lie! Horrible!

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Lorie Silly
US
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Sep 11, 2019 7:11 pm EDT

They are easy to deal with. I tried to contact their hotline and they gave a BIG discount for the products. Products were great.

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purplek
US
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Sep 09, 2019 8:50 am EDT

I have tried a lot of products before, but only ESSENCE OF ARGAN really cared for my skin. TRied it once on their free trial promo and now i keep coming back for more! The best skincare!

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ckush
US
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Sep 04, 2019 8:25 am EDT

I have tried their FREE TRIAL, then I was billed more than what they said it will be after a coupl of weeks. I checked in to their website again, and saw their terms and conditions which i missed to read when i was placing my order for their trial, i called their customer service since i am a pensioner and cant afford their product, I was lucky i get to talk to one of the best rep they have, i have been given as much as 70% discount and with a free gift every month, i love the product itself! i just hope all customers that would find their product amazing would have the same discount.

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Daragon
AU
Send a message
Sep 02, 2019 10:47 pm EDT

I have charges taken from my account. I canceled my card and call the company asking why I've got billed. The representative explained the company Terms and Promises. I was shocked to my surprise it's my fault for not reading the Policy but good thing they provided me a compensation refund and they said for a canceled card they advised me to contact my bank and notified them that the company was initiated a refund. Also, they said once the bank be notified of refunds processed and they will provide refunds in the form of Check or Funds Transfer whichever is applicable. and Yes, the bank transferred the funds to my new card.

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Mrs. Pau
US
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Aug 27, 2019 9:56 pm EDT

I was refunded once before, they told me it would take 3-5 banking days before it reflects on my billing statement, true enough coz after 4 days of the initial contact to them money was on my acct already.

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P
6:49 am EST

Essence of Argan scam business!

My mistake was that I did not spend any time reading the reviews, otherwise I would never sign up for this scam! I subscribed for a trial and it cost me $10, later they charged me $80! When I contacted customer service they said that I was supposed to cancel my subscription, but since I did not do that they automatically signed me up and took the full amount. I asked them to cancel my account and they did that but never gave my money back. Don't make the same mistake I did and avoid this scam business!

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4:41 am EDT

Essence of Argan Free trial

I have subscribed for essence of argan free trial and ordered some oil from this website. My order arrived in a timely manner and I was pretty satisfied with my products.
About two weeks later they charged me $20 for who knows what and when I contacted customer service they said that after 15 days they automatically sign you for a membership. I asked them to cancel my account but they did not reply. Later I was charged again. Had to contact my bank and block these clowns from further charges.
Yes, maybe that was my mistake that I did not read their policies, but come on, I asked them to cancel my subscription and I did not even ask to refund the money! But they charged me again! Terrible scam! Avoid like a plague!

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Berna Tanreb
US
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Mar 20, 2023 3:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Never buy any products from Essence of Argan ,they are scammers.I bought product on trial for 14 days.

After 7 days i was charged my visa $162.36. Trial ? ridiculous.They didn't even gave me a chance to say if I like it or not, or maybe I am allergic to something and can not use it.Well to bed ,u have to pay anyway.

Also their customer service e-mail is useless,They wont answer your question.

They will sent u e-mail with numbers to call.The numbers are International Calls, and that's extra money too to pay. DO NOT TRUST THAT COMPANY

also ther

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Liz Stanton
US
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Mar 30, 2022 12:31 am EDT

I was charged $138 out of my account by you. I don’t like the product so definitely did not order anymore. Please refund that $138 to my account immediately else I will take further action. I received another bottle of argon oil today once again I did not order. I will return that bottle by post immediately. Please get in contact with me and refund my money or I will go to 60 minutes. I am a pensioner and have been hacked by your company, I expect immediate action from you

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Lorie Silly
US
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Oct 03, 2019 9:41 pm EDT

HANDS DOWN TO THE BEST ARGAN OIL I'VE USED

I know that's a big claim, but after having tried literally hundred argan oil, I have yet to find a best argan oil for my acne and dry skin.

Thank you, Essence of argan.
Cheers!

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Clarke Cumel
US
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Sep 10, 2019 7:16 pm EDT

Was aware enough to read policies of every company that I signed up for in placing different orders. Got my free trial and was amazed with the result. A lady offered me a promo called dollar a day, I accepted it since product really gave me a satisfying result. Be extra careful and make it a hobby to read terms before ordering, cheers.

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Mackie Baka
US
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Sep 03, 2019 7:10 pm EDT

5/5 STAR!
Was shocked after reading reviews with this company. My wife bought argan oil and she said product was great, I immediately called their hotline regarding with the complaints in some reviews . Luckily, I didn't experience any unwanted charges on my account and was enlighten with the explanation of the their representatives. Good thing I was aware of what I signed up for. Cheers!

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Veckie Ng Tow
US
Send a message
Sep 03, 2019 6:59 pm EDT

This ad came out in my facebook account. I placed an order last month and I just want to tell you that this product really gave a satisfying result, I noticed changes in my dry skin and even gave my daughter relieved on her dandruff's. So I decided to sign up for subscription, a gentleman gave me a discounted price for almost 70%, it's a big help for pensioners like us.

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Sally Lori
US
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Sep 02, 2019 9:09 pm EDT

Quick and easy to deal with!
I'm happy with the product I received and the deal I got from the company. I have read the terms so I contacted their customer support and was explained clearly about it.They gave me a 70% discount, I will surely recommend this product despite of the bad reviews of irresponsible customers .

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Edward Louis
US
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Sep 02, 2019 7:40 pm EDT

I bought one of this for my wife, noticed good changes after using them for almost two weeks. Good thing they have subscriptions so we can easily receive the product without going online, they even offered my wife big discount. She is very happy with it. Thanks argan, Cheers!

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mary1945
US
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Sep 01, 2019 9:51 pm EDT

I have subscribed to their free trial and after 3 days of using it I can see the results. I have a very smooth and healthy skin. I have read the terms so I contacted their customer support and was explained clearly about it. I do like the product so I was offered discounted price. Also I am in their promo with a free lipgloss which makes my lips shiny.

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Moks
US
Send a message
Sep 01, 2019 7:50 pm EDT

I have tried their free trial and as a consumer i have done my part to atleast read their summarized terms and conditions, now im loving the product with as much as 70% discount and even with a free gift!

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A
6:21 am EDT

Essence of Argan free delivery of sample for 9.99 eur but scam info

Didn't realize 75 euro taken out of my a/c on the 6th June 16 until I looked at statement of 7th June.
I phoned my bank but too late to cancel payment and get returned.
Also supposedly took up a monthly subscription and an a/c I definitely did not sign up for.
Would request refund of 65 euro and cancel of so called subscription. And cancellation of monies been taken out of my a/c monthly. Disgusted at the scam they are playing for a 9.99 small bottle of Aragon.
looking up the sight, they are telling people this is a scam that I got myself into.

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Update by Ann Marie Quinn Reilly
Jun 09, 2016 6:27 am EDT

www.essenceofaragon.com
www.essenceofaragon.com Contacts & Information
Posted: 2016-06-09 by Ann Marie Quinn Reilly
Free delivery of sample for 9.99 euro but Scam info
Complaint Rating: 100 % with 1 votes
Contact information:
America, United States
essenceofaragon.com
Didn't realize 75 euro taken out of my a/c on the 6th June 16 until I looked at statement of 7th June.
I phoned my bank but too late to cancel payment and get returned.
Also supposedly took up a monthly subscription and an a/c I definitely did not sign up for.
Would request refund of 65 euro and cancel of so called subscription. And cancellation of monies been taken out of my a/c monthly. Disgusted at the scam they are playing for a 9.99 small bottle of Aragon.
looking up the sight, they are telling people this is a scam that I got myself into.

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10:32 pm EST

Essence of Argan argan oil

I order a battle of this product for the advertised reduced price of $5, and after 2 weeks my credit card was charged $88. When I called I was told that in the fine print I was giving them permission to sign me up for a monthly subscription and to charge me the full amount for this product. Though I realize that not reading the fine print carefully was a mistake on my part, I think that it is unfair for companies to continue to take advantage of people by putting these sorts of details about the real price of the product in the fine print. I would like to worn all future customers to be ware of this company: Essence of Argan.

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Elainebrears
US
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Jan 27, 2016 8:36 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Same thing happened to me. This company is a scam. I have it under investigation with my bank and I am contacting the better business bureau. Did you ever get your money back?

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G
2:28 pm EDT

Essence of Argan fake charges and seller keeps silence

I ordered free trial of the skin care product from the website www.essenceofargan.com. It was horrible experience, ‘coz I paid only $3.99 as it was trial, but after 3 weeks the seller charged my card for $98.78. WTF? I really tried to contact the seller, but this jerk ignored me. I’m afraid that this jerk will charge me again. I wonder if there are people, who had the same thing. Maybe you can advise me how to stop these withdrawals. Please post your ideas and comments. Thanks.

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8:37 am EDT

Essence of Argan unauthorized charges

I ordered free sample and paid £3.95 for delivery, but they took £74 and I never received anything. What a scam their business is.!

Read full review of Essence of Argan and 43 comments
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J
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Jacquelynn Edmonds
BEDFORD HEIGHTS, US
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Nov 29, 2022 8:37 pm EST

This product is too much for my skin it causes blemishes I want my money back.

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Monash1
AU
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May 13, 2020 8:46 am EDT

I ordered A FreeSample of argon oil, now the are taking $189.20From my credit card. please help I cant afford this. now. The bill reads Azargan [protected] Http://117.01Usd5.51Aud Dated 4th May 2000.
Thank you,
Robyn Barclay
robynebarclay@hotmail.com

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Catherine Ann Wadleighj
CA
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Nov 23, 2019 6:53 am EST
Verified customer This complaint was posted by a verified customer. Learn more

You keep sending a lipstick, a gloss, a mascara and an oil. I did not agree to continue this order. I only agreed to the free sample that was advertized. I demand to be reimbursted for ALL the products that were sent to me and to be taken off you list and to have writen confermation this ASAP!

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Lisa Wilson
US
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Sep 30, 2019 3:26 am EDT

It's a great product for an affordable price! I got to subscribe to their 29.99 USD for a month supply. It really works great on my skin and i am loving the results. It makes my skin smoother and glowing. Argan oil and Idrotherapy are best combo!

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Carl_gorgy
US
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Sep 29, 2019 5:18 pm EDT

I ain't had problems with this company. I so love their Essence of argan oil. It really works for me. They gave me discounted price to continue using their products. When I subscribed to their free trial I was fully aware about their terms and I understand that I'll be charge for it and luckily I was given 70% off for the trial and I am now set up on their DAD promotion. I love it.

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E.L
US
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Sep 13, 2019 8:09 am EDT

I love shopping online specially for my skincare products, saw their advertisement about a TRIAL PROMO - took advantage of it but i made it a habit of reading promotional offers' terms and conditions so i did with their promo, now im loving essence of argan oil! I use it not only for my wholebody but as well for my hair, ive got their 30ML essence of argan bottle for only $29.99 w/ a free gift from the original price $88.80. What a disount for a very effective product! Hope this will be a lesson to everyone, reading terms and conditions isn't really that hard.

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Daragon
AU
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Sep 13, 2019 7:48 am EDT

I answered an advert for Essence of Argan Oil, a trial promo, where I will be charged initially for the shipping. I did not regret it. the product is great for all skin types, my family is using it. my son has a skin problem and it relieved it. My husband is using it as his aftershave. It really is an expensive product, cause good things aren't cheap, but they gave me a discount and I can choose my shipment schedule. the products really fit me and my family. I so love it!

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S. Grimalt
CA
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Sep 08, 2019 9:06 pm EDT

I always look out for beauty products that gives my favorite effect s and with skin benefits as well and this is it! It is rich, fast absorbing and I love the way it revitalizes my skin. I thought it was a scam but I found out that they have 24/7 customer support. I got a great deal of 70% lifetime discount with free gift. Isn't that amazing?

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S. Grimalt
CA
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Sep 08, 2019 9:02 pm EDT

After using this for 8 weeks, I can say that this is a must try product. I have noticed that is is not just for the face, it's for the whole body. It lightened my stretchmarks and it works with my sons skin allergy. I have tried other argan oils in the local stores but it does not work. Well it was fine but it's not amazing. This Essence of Argan is amazing!

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prettygrace
US
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Sep 08, 2019 7:56 pm EDT

I never had an unauthorized charges. I always keep in mind that when ordering products online it comes with their Terms and Conditions so I automatically look for it and read carefully. I ordered Essence of argan oil and the product works for me. I contacted their customer support and I was given 70% discount on my trial and set up on their dollar a day with free lip gloss. I love using this product and I am very glad I have discounted price for it.

Overview of Essence of Argan complaint handling

Essence of Argan reviews first appeared on Complaints Board on Mar 29, 2012. The latest review I would like a refund was posted on Oct 26, 2023. The latest complaint CaviArgan free trial from essenceofargan.com and theradiantme.com respectively. was resolved on Oct 09, 2023. Essence of Argan has an average consumer rating of 2 stars from 114 reviews. Essence of Argan has resolved 24 complaints.
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  1. Essence of Argan Contacts

  2. Essence of Argan phone numbers
    1800 058 430
    1800 058 430
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    United States & Canada
    +44 190 567 7511
    +44 190 567 7511
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    United Kingdom
    +353 768 886 553
    +353 768 886 553
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    +61 287 763 353
    +61 287 763 353
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    Australia
    +64 98 864 904
    +64 98 864 904
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    New Zealand
    +32 25 885 570
    +32 25 885 570
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  3. Essence of Argan emails
  4. Essence of Argan address
    6741 W. Sunrise Blvd, Bay № 5, Plantation, Florida, 33313, United States
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  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
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Essence of Argan Category
Essence of Argan is ranked 67 among 116 companies in the Skincare category

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