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eSnipe
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2.3 3 Reviews

How responsive is eSnipe's customer service?

1 Resolved
2 Unresolved
A rare visitor 🌥️
We'd love to see eSnipe on ComplaintsBoard more often, showing their successful complaint resolution. But that's not happening yet, unfortunately. For reviewers, this means staying cautious and reading reviews from other customers (including the few already resolved ones) to understand the potential outcomes. If you get in touch with eSnipe, be persistent and note all important details during communication.
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eSnipe reviews and complaints 3

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A
9:20 am EDT

eSnipe ebay sniping service

Beginning in June 2017, I notified esnipe that ebay was deauthorizing my password every time I tried to use esnipe. When I stopped giving ensipe my authorization, ebay had no problem with my password. When I gave esnipe my password, ebay would notify me about unauthorized access and would change my password. Esnipe would then not work. Esnipe was notified repeatedly about ebay's change in software blocking esnipe, and esnipe did nothing. Bids were lost, and my concerns were ignored. Esnipe is no longer a functional service.

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ComplaintsBoard
S
5:03 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
eSnipe has left an official reply on this complaint.

eSnipe I lost my bid!

I wanted to buy a very rare item and I was ready to pay big money just to get the item. My bid was the highest and I almost had it in my hands, but then something went wrong and an error screen popped out and I was told that there was eBay connection problem. When I finally fixed the problem and came back to the auction page I was informed that I lost the bid and that another person won. I was so angry! Contacted them and was told that it was only my problem and they suggested me to call my Internet provider. My provider has nothing to do with it! Esnipea is just a huge disappointment.

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Resolved

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B
11:38 am EDT

eSnipe Company charged me for nothing

I found the website www.esnipe.com several weeks ago and decided to buy bids from them. I paid and everything was ok, but the company was dishonest and they started to charge me for more and more. They took money from me and no one informed me about it. After that they ignored my complaints. They are liars and scammers, and I want to find other deceived customers, who lost money. Please we need to stop this company and return our money. Post your comments.

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A
Al Winston
, US
Aug 07, 2017 9:07 am EDT

Not only that, but their bid system is no longer recognized by ebay and is useless.

Is eSnipe legit?

Our verdict: Complaints Board's thorough examination reveals eSnipe as a legitimate entity with notable strengths. Despite a 33% resolution rate on customer complaints, which invites a closer look, eSnipe stands out for its commitment to quality and security. Clients considering eSnipe should delve into its customer service record to gauge compatibility with their expectations.

eSnipe earns 96% level of Trustworthiness

Perfect Trust Endorsement: eSnipe achives 96% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

eSnipe has registered the domain name for esnipe.com for more than one year, which may indicate stability and longevity.

Esnipe.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Esnipe.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Esnipe.com you are considering visiting, which is associated with eSnipe, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for eSnipe have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

eSnipe website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • eSnipe protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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