Menu
Register
Write a review File a complaint
My Vapor Store Customer Service Phone, Email, Contacts

My Vapor Store
Reviews and Complaints

My Vapor Store's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.myvaporstore.com

Learn how the rating is calculated

1.0 10 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

My Vapor Store Complaints 10

ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

My Vapor Store I ordered from My Vapor Store more than 2 weeks ago, and they took my money, but I still haven't gotten my order

I ordered from My Vapor Store more than 2 weeks ago, and they took my money, but I still haven't gotten my order. I've sent them 3 emails, but they haven't replied, and they don't even have a phone number to call.

Read full review of My Vapor Store
Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

My Vapor Store I bought three packs of Phix Pods from My Vapor Store and when they arrived, all three had black liquid and tasted burnt

I bought three packs of Phix Pods from My Vapor Store and when they arrived, all three had black liquid and tasted burnt. I can't use them at all. I paid a good amount of money for these and now I can't even use them. I sent pictures to the company like they asked, but I still haven't heard back from them.

Read full review of My Vapor Store
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

My Vapor Store I'm really mad right now because My Vapor Store hasn't sent my order or replied to my emails, but they sure did take the money from my account

I'm really mad right now because My Vapor Store hasn't sent my order or replied to my emails, but they sure did take the money from my account. This is my third time ordering from them, and it's the first time their website has messed up like this. I'm so annoyed and I just want my money back.

Read full review of My Vapor Store
Hide full review

Is My Vapor Store Legit?

My Vapor Store earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds My Vapor Store to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, My Vapor Store is known for their high standards and safety. If you're thinking about dealing with My Vapor Store, it's wise to check how they handle complaints.

My Vapor Store has claimed the domain name for myvaporstore.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Myvaporstore.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Myvaporstore.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for My Vapor Store have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up My Vapor Store and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Myvaporstore.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Adult content may be available on myvaporstore.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • While My Vapor Store has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • My Vapor Store protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

My Vapor Store I ordered stuff from their website and they took my money but I never got anything

I ordered stuff from their website and they took my money but I never got anything. I emailed them a bunch of times and they only replied once saying they shipped the stuff. But when I checked the tracking, it said the postal department is still waiting for the item. It's been like 88 days and they still haven't shipped it. Now My Vapor Store won't even email me back.

Read full review of My Vapor Store
Hide full review
ComplaintsBoard
Y
Verified customer This complaint was posted by a verified customer. Learn more

My Vapor Store I emailed My Vapor Store (MVS) a bunch of times askin' 'bout when a product gonna be back in stock

I emailed My Vapor Store (MVS) a bunch of times askin' 'bout when a product gonna be back in stock. But dang, I never got no answers from none of them emails. So, I went ahead and ordered somethin' kinda similar to what I wanted, and I got 'em delivered. Ain't even opened the package yet. I tried lookin' on their website for an address, but couldn't find none. While I was doin' some research, I saw that MVS now got the product I originally wanted back in stock. Now, I reckon I wanna return them products I bought and get the ones I really wanted 'cause they're back in stock. Plus, I hope they gonna start communicatin' with me if I got any more questions in the future.

Read full review of My Vapor Store
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

My Vapor Store I bought a vape thingy from this My Vapor Store place

I bought a vape thingy from this My Vapor Store place. It wasn't what I wanted, so I got a return number from them. It was all sealed up and stuff. They said they give top priority to returns. I sent it through some shipping thingy on October 18 and got a tracking number. I still got the receipt from the post office, but I can't read it. They were supposed to give me a refund on my credit card for $47.74 plus tax. I emailed them a bunch of times, but they never replied. They have no problem sending me ads to buy more stuff though. I couldn't find a phone number on their website to call them. I've used them for a long time and never had any problems before. They can't blame it on the shipping act 'cause I sent it in plenty of time. I haven't asked the post office if they can help with the unreadable tracking number. I just want my money back, man.

Read full review of My Vapor Store
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

My Vapor Store I bought two iMini items from My Vape Store and they came as expected

I bought two iMini items from My Vape Store and they came as expected. But one of them broke after a few days without me doing anything wrong. I had to send multiple emails to My Vape Store before they finally gave me a number to return the item and a label for shipping it back. I sent the broken item back to them more than a month ago, but they haven't replaced it or given me a refund like I asked. They haven't replied to my last three emails and I can't find a phone number to contact them. What's really surprising is that I'm a returning customer, but they don't seem to care about my satisfaction or doing business properly. Right now, it looks like I'll just lose the money I spent on the item, and I'm glad it wasn't too expensive. But no customer wants to be ripped off.

Read full review of My Vapor Store
Hide full review
ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more

My Vapor Store Order date: 06/04 Order#: *** Shipping to: Tuesday Weinheimer Items Ordered: - Vaporesso *** Starter Kit - Rainbow [Coils:GT Mesh

Order date: 06/04 Order#: *** Shipping to: Tuesday Weinheimer

Items Ordered:
- Vaporesso *** Starter Kit - Rainbow [Coils:GT Mesh ***ohm Coil x 3pcs]
- Featured e-Liquids: None
- Featured Nicotine *** Pod Disposables: None
- Accessories: None

Price: $26.98
Status: Shipped

I was charged for the device and $*** for shipping. Additionally, I had to pay an extra $15 to send a defective battery for repair.

Automation for Jira commented:
Hi Tuesday ***, just wanted to let you know that we received your request. We're working on it and will fix your device as soon as possible.

Please send the defective product along with a copy of the proof of purchase, such as a receipt, credit card/bank statement, or email confirmation, to:

*** Service Provider
Attn: Vaporesso *** Service Provider ***
PLEASE CLEARLY *** YOU PACKAGE WITH RMA# ***
***

Unfortunately, the warranty people have stopped responding to me.

Read full review of My Vapor Store
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

My Vapor Store I ordered a GeekVape Aegis Solo 2 (S100) Starter Kit - Classic Black and a pack of 5 Zeus Atomizer Heads - Z2 - 0.2ohm on 4/12/22

I ordered a GeekVape Aegis Solo 2 (S100) Starter Kit - Classic Black and a pack of 5 Zeus Atomizer Heads - Z2 - 0.2ohm on 4/12/22. It cost me $90.92. They said they shipped it via *** First Class Mail on 4/12/22. The tracking number showed that it was delivered to my front door on 4/15/22, but it wasn't there. It wasn't in my mailbox either. I complained to *** to find out where my package is, but they say it was delivered. I have cameras at home, and the mailman didn't come to my door that day. The manufacturer's website says I paid an extra $7 for an adult signature verification service, which means the delivery person should have gotten a signature from whoever received the package. I emailed the company because there's no phone number on their site, but they haven't replied. I want a full refund or a replacement because they didn't ship it with the adult signature verification label as promised, and I still haven't received what I paid for. I also disputed the charge with my credit card company, but I'll cancel it if My Vapor Store fixes this. I've ordered from them before, and I chose them because I've never had any issues and their shipping is usually fast and easy. But this is really frustrating.

Read full review of My Vapor Store
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

My Vapor Store I ordered an item from MVS in December **** because they claimed to have fast shipping

I ordered an item from MVS in December *** because they claimed to have fast shipping. They sent me an email on Dec ***, *** saying that a label was created for my package. However, they didn't provide any information about when I would actually receive the parcel. It has been stuck in this status for 9 days now. Here is their response to my inquiry: "Dear Michael, Thank you for contacting us. I apologize for the inconvenience this has caused. We have found that many orders are stuck in the "Pre-Shipment" status for several business days. *** is skipping the initial scan to speed up deliveries. Usually, *** tracking shows the package as "Pre-Shipment" or "Arriving Late" and then suddenly changes to "Your order is currently out for delivery." *** has been facing challenges due to the impact of COVID-19, resulting in a shortage of staff and resources. The increase in online shopping has also contributed to major delays across the U.S. and internationally. Although the delays caused by *** are beyond our control, we want to assure you that we are in contact with *** for updates on the issue. We are closely monitoring all affected orders to ensure they are delivered as soon as possible. If you would like a refund, I recommend refusing the package when the mail courier attempts delivery. They will then return it to us, and once we receive the package, we will provide a refund. If you have any questions, please don't hesitate to contact us. Thank you for choosing MyVaporStore and have a great day! Sincerely, Henry | Customer Support" I contacted *** and they told me that they NEVER skip any scan, and a package will never suddenly change to "out for delivery." They also confirmed that they have NOT RECEIVED my package! All I want is my money back, but they refuse to do so!

Read full review of My Vapor Store
Hide full review

My Vapor Store Reviews 0

Looks like My Vapor Store has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent My Vapor Store, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About My Vapor Store

My Vapor Store (myvaporstore.com) is a reputable online retailer that specializes in providing a wide range of vaping products and accessories. With a strong presence in the vaping community, this company has established itself as a trusted source for all things related to e-cigarettes and vaping.

One of the key strengths of My Vapor Store is its extensive selection of products. They offer a vast array of vaping devices, including starter kits, mods, tanks, and pod systems, catering to both beginners and experienced vapers. Additionally, they carry an extensive range of e-liquids in various flavors and nicotine strengths, ensuring that customers can find their preferred options easily.

The website itself is user-friendly and well-designed, making it effortless for customers to navigate through the different categories and find the products they are looking for. The product pages provide detailed descriptions, specifications, and customer reviews, allowing shoppers to make informed decisions before making a purchase.

My Vapor Store is known for its commitment to quality. They only stock products from reputable manufacturers, ensuring that customers receive genuine and reliable vaping devices. This dedication to quality extends to their e-liquids as well, with a focus on offering premium brands that meet strict safety and quality standards.

In addition to their extensive product range, My Vapor Store also provides excellent customer service. Their knowledgeable and friendly staff are readily available to assist customers with any inquiries or concerns they may have. Whether it's helping with product selection, troubleshooting, or providing guidance on vaping techniques, the customer support team is dedicated to ensuring a positive experience for every shopper.

Furthermore, My Vapor Store offers competitive pricing, making it an attractive option for vapers looking for affordable yet high-quality products. They frequently run promotions and discounts, allowing customers to save money while still enjoying top-notch vaping gear.

Shipping is prompt and reliable, with orders typically processed and dispatched quickly. My Vapor Store also offers various shipping options, including expedited delivery, ensuring that customers can receive their orders in a timely manner.

Overall, My Vapor Store is a trusted and reliable online retailer for all vaping needs. With a wide selection of products, a user-friendly website, commitment to quality, excellent customer service, and competitive pricing, it has become a go-to destination for vapers seeking a seamless shopping experience.

Overview of My Vapor Store complaint handling

My Vapor Store reviews first appeared on Complaints Board on Jul 27, 2023. The latest review I ordered from My Vapor Store more than 2 weeks ago, and they took my money, but I still haven't gotten my order was posted on Aug 14, 2023. My Vapor Store has an average consumer rating of 1 stars from 10 reviews. My Vapor Store has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.6
38896 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. My Vapor Store Contacts

  2. My Vapor Store emails
  3. My Vapor Store address
    P.O.Box 770916, Woodside, New York, 11377-0916, United States
  4. My Vapor Store social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
My Vapor Store Category
My Vapor Store is ranked 47 among 232 companies in the Online Scams category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.