eSaleRugs’s earns a 1.0-star rating from 0 reviews and 3 complaints, showing that the majority of rug shoppers are dissatisfied with their purchases.
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Terrible Customer Service: Unable to Reach eSaleRugs for Weeks
I been tryin' to get in touch with eSaleRugs for two whole weeks now, but every time I call, I get disconnected! I done demanded to speak to someone several times, but they just won't respond. I'm tryin' to return somethin', but it seems like I can't even do that! It's frustratin' to say the least.
Disappointing Experience with eSaleRugs: Delayed Delivery and Poor Customer Service
I gotta say, I'm pretty disappointed with eSaleRugs. I placed an order for some carpets back on November 28th and I even paid an extra 50 bucks for quick delivery. But guess what? I never received anything! And to make matters worse, they haven't even bothered to respond to any of my emails. What kind of customer service is that? I mean, I get that things can get a little crazy during the holiday season, but come on. This is just ridiculous. I was really looking forward to getting those carpets, too. Oh well, I guess I'll just have to find another place to shop for rugs.
Disappointing Experience with eSaleRugs: Faded Rugs and Poor Customer Service
I gotta say, I ain't too happy with my experience with eSaleRugs. I bought a couple of rugs from them and boy, did they fade quick! I mean, I ain't no expert on rugs or nothin', but I know when somethin' ain't right. So, I reached out to them about it, like, 10 months after I bought 'em, and they didn't wanna do nothin' 'bout it. All they offered me was 15 percent off new rugs. Like, seriously? That's it? And their response was so generic, it made me wanna pull my hair out. They said the rugs are 'sposed to fade 'cause they're made of polyester and synthetic. What kinda excuse is that? I ain't never heard of that before. So, y'all better watch out if you're thinkin' 'bout buyin' from eSaleRugs.
Is eSaleRugs Legit?
eSaleRugs earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
eSaleRugs has claimed the domain name for esalerugs.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Esalerugs.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Esalerugs.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for eSaleRugs have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up eSaleRugs and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Esalerugs.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Overview of eSaleRugs complaint handling
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eSaleRugs Contacts
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eSaleRugs phone numbers+1 (866) 647-3965+1 (866) 647-3965Click up if you have successfully reached eSaleRugs by calling +1 (866) 647-3965 phone number 0 0 users reported that they have successfully reached eSaleRugs by calling +1 (866) 647-3965 phone number Click down if you have unsuccessfully reached eSaleRugs by calling +1 (866) 647-3965 phone number 0 0 users reported that they have UNsuccessfully reached eSaleRugs by calling +1 (866) 647-3965 phone number
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eSaleRugs emailsinfo@esalerugs.com99%Confidence score: 99%Support
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eSaleRugs social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 22, 2025
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