EOS Fitness reviews and complaints 2
View all 158 complaintsEOS Fitness - customer service
I'm a member of the gym on centinnial & simmons. The customer service sucks! And the facility is a joke... It's a bunch of young females running the establishment. They don't great the members, no smiling faces and it feels like i'm working out in a high school gym. I must say the young man at the front counter and joelle are great! I'm thinking about canceling my membership.
EOS Fitness - lack of customer service
I've been a member of the EOS gym on Centinnial and Simmons for 3yrs. Now. When Qunn was the manager there he was very personal and cared a lot about the members. He always greeted you with a "hello, how's your day going" he always had a smile on his face and it was easy to communicate with him. If there was an issue, he always tried to satisfy the gym members. So, with that being said, I hv a problem with the 2young ladies, Sheena and Janelle(I think I'm correct with their names). Neither one of them ever greet the members, Sheena is sitting in the Office with Janell the whole 2hrs. I'm working out. Sheena hangs out in the parking lot taking to members, Sheena looks mad all the time and she walks back and forth at times like she's the main big boss around there.. Sheena has poor customer service skills. She actually does nothing around the gym, but hang out with Janell. Can you please address this issue.
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