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At Eaglenest Filling Station in Dunnotar on the 27.10.2020 around 18.00 I have put R100.00 petrol on the Renault KWID 1.0 2020 model which is very light on petrol. When it's one bar after reserve tank R100 goes to full tank. So I was still having one bar and I asked the petrol attended that why is still empty? He said Renault is giving us problems but it will go up on your way. I call the manager and asked her that is this possible? She explained things that I don't understand, I told that it doesn't work like that bcos it's not a first I put R100.00 petrol and I know where it supposed to be. She changed and gave me a stinking attitude. I told her what u guys are doing is wrong coz av took a picture of km + time and petrol gages when I raised a complain. Owk I went to drop my guys about 4km still it's not going up and I came back with the same complain. She was worse with her attitude and tell me that she didn't manufacture cars and their tanks and why me? I asked her to prove it to her by putting R100 again on the same tank by using a different petrol attended. He did put it and it stays where it supposed to be and I asked where is my last R100 petrol? She said I can do whatever I want coz knows nothing and I asked how come bcos u are the manager here and as a customer I am not happy? She left me there standing. To my surprise they did that to my Toyota bakkie bcos I put R200 at the same time. When I was complaining they left bcos they wanted to knock off early. They send me a whatsaap picture of the bakkie gages having the same problem with no petrol in it? I went inside and asked her how is this possible with same issues in this garage? Are got the same stinking attitude where now my 12 year old daughter asked me t get a Manager. I told her she is and she was shocked? They are robbing customers petrol which is very dangerous bcos what if I got stuck during the night with petrol without any help? My email address is [protected]@gmail.com [protected]. I am very cross bcos I put my petrol always in that filling station. My R300.00 is gone just like that bcos I must also put petrol again tomorrow morning in the bakkie. I'm going to the same tank and put same amount to prove it again to her.
