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There is no option to cancel my account. I did not know this was going to be the protocol when I signed up for the service. There has to be a provision for a customer who is unhappy with the results of the service to no longer pay for this service. It seems unethical to me to not allow for a clear or easy cancellation. I'd like my account cancelled and my profile completely removed from their database.
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I whole heartedly agree! Its been a total rip off the entire time I've been on unfortunately. There are certain parts of the profile that no matter WHAT I do or write will not let me save or upload. I cant EVER see ANY matches as it ALWYAS says "OOPS SOMETHING WENT WRONG...etc". I can RECIEVE matches however they are usually people I would not even consider and it seems to only be a back and forth questionnaire type of thing ie: "ask this person 5 questions and they might send some back OH AND if you would like to see if they have OPENED it click here to PAY MORE MONEY just to see if they are ignoring you or just haven't seen what you sent". I am HIGHLY disappointed in this site. It has NO PLACE to ask the company questions or file complaints or get help with things not easily understood. I've definitely wasted money I surely could've spent on coffee and a bagel 20x over lol. Lesson learned.